not informative talk with an apple expert
You are chatting with Michelle H, an Apple Expert
Hi, my name is Michelle H. Welcome to Apple!
HI, welcome back,
Hello.
How may I help you today?
I'm considering to preorder snow leopard upgrade kit.
I have a question regarding its feature.
Great.
ASk away.
Okay. I have a macbook pro with leopard installed.
suppose i bought $29 snow leopard upgrade kit.
Right...
can i boot with installation dvd
and
erase the hard drive
and install snow leopard from scratch?
Yes you can, you would do a clean install.
are you sure about that?
some other reps are saying differently
Yes I am.
You can do a clean install or keep current settings.
okay then
thank you
You're welcome.
Can I ask one more thing?
Of course!
If I purchase a new hard drive,
should I install leopard first
to get snow leopard installed ?
Are you installing the drive internally?
yes i am
Okay, you will need to call AppleCare for that advise then.
The number for AppleCare is 1-800-275-2273.
okay
thank toy
you
You're welcome.
You are chatting with Michelle H, an Apple Expert
Hi, my name is Michelle H. Welcome to Apple!
HI, welcome back,
Hello.
How may I help you today?
I'm considering to preorder snow leopard upgrade kit.
I have a question regarding its feature.
Great.
ASk away.
Okay. I have a macbook pro with leopard installed.
suppose i bought $29 snow leopard upgrade kit.
Right...
can i boot with installation dvd
and
erase the hard drive
and install snow leopard from scratch?
Yes you can, you would do a clean install.
are you sure about that?
some other reps are saying differently
Yes I am.
You can do a clean install or keep current settings.
okay then
thank you
You're welcome.
Can I ask one more thing?
Of course!
If I purchase a new hard drive,
should I install leopard first
to get snow leopard installed ?
Are you installing the drive internally?
yes i am
Okay, you will need to call AppleCare for that advise then.
The number for AppleCare is 1-800-275-2273.
okay
thank toy
you
You're welcome.