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apple canceled my order. what the hell? does anyone have any idea why they would cancel? i've been waiting on hold with apple for 15 min!
 
Mine missed a pick up cut off in China, and it's been bumped to the 25th. Now I need to switch plans to be here on Thursday instead. Hopefully it's smooth from here on out.
 
apple canceled my order. what the hell? does anyone have any idea why they would cancel? i've been waiting on hold with apple for 15 min!
Most likely answer is that they could not clear the transaction through AT&T or there was an issue validating your payment information. Only Apple will be able tell which issue tripped you up this time.

Dave
 
I ordered mine last Saturday and my tracking number appeared late Saturday night. It arrived at the AT&T store at noon on Monday. I just so happened to be there shortly after it arrived and was told I have to come back when they call me. I guess this is their way to avoid people having activation delays...

So now the wait begins, again. :)
 
Most likely answer is that they could not clear the transaction through AT&T or there was an issue validating your payment information. Only Apple will be able tell which issue tripped you up this time.

Dave
Thanks Dave. After waiting at the Apple store for 2hrs I still didn't get to purchase a 3GS. I talked to AT&T and they still haven't figured out what happened. The rep told me this is the biggest error he's seen in a while and he's trying to figure it out. How long is this going to take? My contract was renewed but my 3GS order was canceled which means that I am not eligible for the subsidized price. I am so frustrated!
 
Got my tracking number too. It is off from Shenzhen, China, with an expected delivery date - 06/25 @10:30AM. So psyched. I just keep refreshing Boxoh to see if there are any updates. But alas.
 

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ordered from AT&T- what a mistake

As soon as AT&T changed the upgrade eligibility last week, I ordered from AT&T online. Now a week has passed, and no movement at all. If there was an Apple store nearby I'd just walk in and pick one up. Anybody else order from AT&T on the 17th?
 
As soon as AT&T changed the upgrade eligibility last week, I ordered from AT&T online. Now a week has passed, and no movement at all. If there was an Apple store nearby I'd just walk in and pick one up. Anybody else order from AT&T on the 17th?

My bf ordered on 6/10 from ATT premiere. He called on 6/18 to see why his status hadn't changed after others started getting tracking/shipping info. They told him there was an error, re-entered the order and now it has an order date of 6/18 instead of the original 6/10. He has yet to get shipping information and all the reps will tell him is 7-14 days. I guess the moral of the story is, ATT won't tell you if there's been a processing error (on their end) unless you call them to check on your status. And if there has been an error they put you at the end of the que.
 
I ordered mine on the 20th from Apple Store online. I am hopeful to receive it by Friday the 26th. I am not sure that will happen. :( I sure hope it does! When you got your shipping confirmation, how long did it take for you guys to receive it?
 
I ordered a black 16Gb online from AT&T on the 22nd - it wouldn't let me order last week because I have a fraud alert on my credit report.

1st the order status listed everything as backordered - now it says "0" under items backordered and "in progress". Who knows what that means... I'm sure they must be backordered, whatever the system says!
 
I ordered the Black 32g on the 17th. Delivery is expected on the 25th. I have the fingers crossed, since there's an error the address. Hopeful that something will work out.:confused:
 
06/23/09 03:09 pm
Held At Sort Facility
Anchorage, AK, US

Come ooon : )... Get it moving already to NY. ; ) Seriously getting impatient. Can't wait till 10:30AM tomorrow.
 
06/23/09 03:09 pm
Held At Sort Facility
Anchorage, AK, US

Come ooon : )... Get it moving already to NY. ; ) Seriously getting impatient. Can't wait till 10:30AM tomorrow.


our phones were prob on the same plane! Hope mine gets here before 10:30 tom aswell!

Jun 24, 2009 12:52 AM
Departed FedEx location
OAKLAND, CA
Jun 23, 2009 9:50 PM
Arrived at FedEx location
OAKLAND, CA
Jun 23, 2009 5:44 PM
Departed FedEx location
ANCHORAGE, AK
Jun 22, 2009 1:34 PM
Arrived at FedEx location
ANCHORAGE, AK
Jun 22, 2009 7:38 PM
Picked up
SHENZHEN CN
Package received after FedEx cutoff
Jun 22, 2009 3:06 PM
Left FedEx origin facility
SHENZHEN CN
Jun 22, 2009 1:24 PM
In transit
LANTAU ISLAND HK
Jun 21, 2009 4:38 AM
Shipment information sent to FedEx
 
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