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Microsoft is investigating a networking issue after tens of thousands of users around the world have reported being unable to access services like Teams and Outlook.

microsoft-teams-apple-silicon.jpg

In a series of tweets posted on the Microsoft 365 Status Twitter account, Microsoft said it was taking steps to isolate the problem, but did not mention how widespread it was.

"We're investigating issues impacting multiple Microsoft 365 services," said Microsoft, to which it later added: "We've rolled back a network change that we believe is causing impact. We're monitoring the service as the rollback takes effect."

Online outage tracker Downdetector shows almost 4,000 people in India have been impacted and more than 5,000 in the UK reported that Outlook was inaccessible. Australia, Japan, and the United Arab Emirates have also seen spikes in outage reports.


Microsoft Teams is used by more than 280 million people globally across businesses and schools, according to the company. Other services impacted by the outage reportedly include Microsoft Exchange Online, SharePoint Online, and OneDrive for Business.

Microsoft also said it was investigating a connectivity issue with its cloud computing service, Azure, affecting what it called "a subset of users". We'll update this article once we learn more.

Update: Microsoft says it has now "confirmed that the impacted services have recovered and remain stable."

Article Link: Microsoft Investigating Widespread Teams, Outlook, OneDrive Outages [Update: Fixed]
 
Last edited:

Danfango

macrumors 65816
Jan 4, 2022
1,171
5,111
London, UK
Microsoft Azure is completely borked which is what they build on top of, as do a lot of other people.

Again.

Thank goodness we're on AWS. It's not our day to go down today 🤣

Edit: I love the downvote on this because it's actually factual and reported in the tech community elsewhere as well 🤦🏻‍♂️
 
Last edited:

Steve121178

macrumors 603
Apr 13, 2010
6,038
6,035
Bedfordshire, UK
Issue is resolved but might take a little while for all businesses to see full recovery:


We have identified a recent change to WAN as the underlying cause, and have taken steps to roll back this change. Our telemetry shows consistent signs of recovery from 09:45 UTC onwards across multiple regions and services. Most customers should now see full recovery as WAN networking has recovered fully.

We are working to monitor and ensure full recovery for services that were impacted.

The next update will be in 30 minutes or as soon as we have further information.


This message was last updated at 10:28 UTC on 25 January 2023
 
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ikjadoon

macrumors regular
Mar 5, 2017
107
147
Had calls on Teams for the past few hours. Had one person drop out, but we assumed internet problems. Otherwise, worked great for 99% rest of the call.
 

DaveMcM76

macrumors 6502
Mar 13, 2012
404
353
Scottish Highlands
Teams, sharepoint and outlook all been fine all morning here in the uk. DevOps was down for an hour or so and then sluggish for some time after but also seems to be back now.
 

Arran

macrumors 601
Mar 7, 2008
4,676
3,565
Atlanta, USA
They just had a layoff, and this happens. What a coincidence.
And the night before the layoffs:

On Tuesday evening, Microsoft hosted an event. It was an intimate gathering of 50 or so people, including the company’s top executives, who got to while away the evening listening to a performance by the musical artist Sting, said people familiar with the event. https://www.wsj.com/livecoverage/da...ore-it-announced-layoffs-cRHO4k295pSWarvtfQRJ

I'm sure that wasn't cheap (with Sting being one of the richest musicians in the world) But cost aside, didn't they even think what the non-laid off employees left behind - running the company - would make of that?
 

johannnn

macrumors 68020
Nov 20, 2009
2,077
2,041
Sweden
Sweden here. Microsoft services hasn't worked for our company the entire morning. Since ~11am (2 hours ago) everything has worked fine again.
 
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Vlad Soare

macrumors 6502a
Mar 23, 2019
561
487
Bucharest, Romania
I received several warnings from our IT team this morning that some Microsoft services, including Teams and Outlook, were unavailable. But everything has been working fine for me. No glitch whatsoever. Had a couple of Teams meetings today, which went normally, while e-mails were coming in just fine in Outlook.
 

BellSystem

macrumors demi-god
Mar 17, 2022
283
573
Boston, MA
Microsoft Azure is completely borked which is what they build on top of, as do a lot of other people.

Again.

Thank goodness we're on AWS. It's not our day to go down today 🤣

Edit: I love the downvote on this because it's actually factual and reported in the tech community elsewhere as well 🤦🏻‍♂️
Ya cause US-East-1 is soooooooooo reliable. AWS has just as many issues and outages as everyone else.
 
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