People that say that have never used one. Tent structure is inherently more stable than teeter totter clamshell. Surface form factor is the future with versatility to transform from 1.7# tablet to 2.3# laptop with touch and pen inputs. Like with Apple being forced to move to phablets they eventually will have to answer with a Surface type form factor. Never going back to relic clamshell maybe unless it's super lightweight like 2# Thinkpad X1 Nano.
My response to Microsoft's new advertisement is the same as my response to anyone telling me that there are cheaper alternatives to be had to Apple products. Yes, Apple stuff do cost more upfront, but they more than pay for themselves in the form of greater productivity and fewer problems overall. I am at the point where I want my devices to work more than I want them to be cheap, and you really couldn't pay me enough to switch to windows.
I have used the HP Elitex2 at work every day for 2 years now, so I think I am qualified to speak on the pros and cons of the surface form factor (for me at least). In short, I hate it. Part of it is the form factor, part of it is windows.
Cons:
1) It's essentially a laptop with a broken hinge. I can't pick it up by the keyboard the same way I can with a conventional laptop form factor. Instead, I have to hold it by the screen and rest the laptop on my arm, like I would do a baby. Even the iPad Pro with smart or magic keyboard lets me hold it by the keyboard because it's stiff enough.
The kickstand takes up lots of extra space on the table as well and as pointed out earlier, it's not as comfortable or as stable to use on the laptop.
2) Yes, it boasts a number of input methods, but this is reminiscent of android devices which have like 5 different ways of letting you unlock your phone, but they are all poorly implemented. The trackpad is cramped and remains a joke, necessitating a mouse (for me at least). Conversely, I am still comfortable with using the trackpad on my M1 MBA.
Windows also continues to not be optimised for touch.
3) Yes, it's thin and light, but battery life sucks, and the device basically throttles when not plugged in to external power. I don't care what numbers windows promises, it pretty much goes out the window when you are doing anything evenly moderately intensive. The M1 Mac and iPad Pro continue to have the edge when it comes to sustained performance.
And then my personal peeves with the device (which may or may not be representative of windows hardware in general, but I don't get these issues on my Apple devices, and it's a sobering reminder of why I continue to swear by my Apple ecosystem).
1) Just lots of software-related problems. Maybe it's due to the admin software / restrictions on it. The device doesn't always go to sleep properly when I close the keyboard, and I sometimes don't get wifi when I wake it out of sleep, necessitating a reboot.
2) The thin form factor and Intel chips don't really go together. I have had numerous colleagues complain of screen flickering problems (turns out heat and electronics don't really play well when they are next to each other and you aren't running Apple's Arm chips) when they zoomed from home during HBL last year. I personally have my my screen flicker really badly after running zoom with an external monitor attached at my desk at the start of the year. The laptop basically became unusable after an hour and I had to quickly switch over to my iPad as I was in charge of taking minutes for that day. It's a recurring joke where my windows laptop always fails in one way or another when I need to take minutes for a staff meeting, with my iPad Pro and iPhone jumping in to save the day.
A better form factor would probably be something like the surface book where the screen detaches to form a tablet. At least you still get a stable, more conventional form factor. At the end of the day, I find I am better off using a separate laptop and tablet to get my work done. The Surface form factor combines the worst of both worlds for me (top heavy, poor thermals, cramped trackpad) without any redeeming qualities to offset.