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when you say drops do you mean the internet stops working or do you mean the connection actually disconnects (as in the airport symbol indicates you are no longer part of the wifi network? If you mean the internet stops working can you still connect to other devices on the network (so can you still access your other mac remotely through the network) or are all network services down in spite of being connected? What router are you using? 2.4ghz or 5ghz? How many other wifi networks are in your area? what channel are you on? how far are you from the router when it occurs? so many factors can influence it. The fact that other devices work really means nothing, there are often hardware specific incompatibilities
 
I have been through the mill with my 3 mid-2013 macbrick air 13" haswells over the wi-fi dropping issue. Apple has known about this for months and continues to sell them as if nothing is wrong. I have worked through all levels of support, got 3 replacements, did all the approved patches,upgrades,reconfigs, to no avail. At the official Apple support forum there are over 140,000 page views on the thread for this issue. No one is getting any satisfaction. Its time to get their attention. I am ready to start a class action suit I might even go further and try a criminal fraud action because hey know of this issue, can`t fix it and are continuing to sell it. Its fraud, because you cannot use it for its intended purpose, and their support is not effective. Anyone similarly affected who is getting the runaround should post here. We need to get the word out. I am tired of fighting with this and want Apples ass on a platter.

I don't think you remotely understand what constitutes a class action suit. Good luck with your criminal fraud case. I suspect Apple will assign their lowest intern to counter you, after said person has finished their daily coffee and doughnut run.
 
when you say drops do you mean the internet stops working or do you mean the connection actually disconnects (as in the airport symbol indicates you are no longer part of the wifi network? If you mean the internet stops working can you still connect to other devices on the network (so can you still access your other mac remotely through the network) or are all network services down in spite of being connected? What router are you using? 2.4ghz or 5ghz? How many other wifi networks are in your area? what channel are you on? how far are you from the router when it occurs? so many factors can influence it. The fact that other devices work really means nothing, there are often hardware specific incompatibilities



drops, as in the airport symbol goes gray, I love Internet connectivity, I lose local LAN connectivity. I then have to click the airport symbol on the status bar and select my wifi network.

This only happens at work. At work, we have a big Cisco access point. I connect at 2.4GHz. 802.11n.

I have been through the support threads and tried all the suggestions, I re-loaded the OS from scratch, as in full disk partition and a fresh re-load, not a time machine restore.
 
I've had mine for weeks and had no problems until today. Now whenever I open the lid and open Safari, it says it's disconnected. If I refresh the page it works fine. Is that the same issue or is mine different?
 
drops, as in the airport symbol goes gray, I love Internet connectivity, I lose local LAN connectivity. I then have to click the airport symbol on the status bar and select my wifi network.

This only happens at work. At work, we have a big Cisco access point. I connect at 2.4GHz. 802.11n.

I have been through the support threads and tried all the suggestions, I re-loaded the OS from scratch, as in full disk partition and a fresh re-load, not a time machine restore.

you to ask your IT tech to change the wireless signal from channel auto to 10


I've had mine for weeks and had no problems until today. Now whenever I open the lid and open Safari, it says it's disconnected. If I refresh the page it works fine. Is that the same issue or is mine different?

Usually that's just power saving feature to turn the wifi off.

My sony pro 13 would just drop.. I would watching youtube or whatever and it would just cut out
 
Never had any Wi-Fi problems. From what I have read, only a relatively small amount of MBA's have been affected.
 
Never had any Wi-Fi problems. From what I have read, only a relatively small amount of MBA's have been affected.

its clearly not the computer if people are having the issue with machine after machine its clearly some incompatibility with their network hardware or settings. This will be very tough for apple to figure out which is why it will likely get fixed by dumb luck with a random software update or never get fixed at all
 
What's the option for class action for those of us who think this is bogus, have no issues, and are generally tired of these bs law suits?

Generally, if you get contacted by the trollfirm filing the class action suit, there's instructions hidden in there on what hoops you have to go through to exclude yourself from the class. The effort required often turns out to be just above the threshold of what most people will bother with though, and the lawyers know this. So the "class" is mostly preserved, they get their multimillion dollar paycheck, and you get your $5 iTunes gift card.

Nothing short of major legislation for tort reform will fix this.

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you to ask your IT tech to change the wireless signal from channel auto to 10

That would probably explain why I don't have any issues with the Cisco access points where I work. But then I haven't had issues at all with my MBA's WiFi.
 
I have one 2010 iMac, one 2012 rMBP, and two iPads connected with no problems so it definitely is not an issue with my router, but thank you for that.

Alright, but don't those Macs and iPads have 802.11n wireless? The new MBA's are set up with 802.11ac, and correct me if I'm wrong, but aren't some routers not compliant with this? Older ones, especially. What kind of router do you have?
 
Alright, but don't those Macs and iPads have 802.11n wireless? The new MBA's are set up with 802.11ac, and correct me if I'm wrong, but aren't some routers not compliant with this? Older ones, especially. What kind of router do you have?

Apple tech says they should work with any router. I have an 802.11g
 
I have been through the mill with my 3 mid-2013 macbrick air 13" haswells over the wi-fi dropping issue. Apple has known about this for months and continues to sell them as if nothing is wrong. I have worked through all levels of support, got 3 replacements, did all the approved patches,upgrades,reconfigs, to no avail. At the official Apple support forum there are over 140,000 page views on the thread for this issue. No one is getting any satisfaction. Its time to get their attention. I am ready to start a class action suit I might even go further and try a criminal fraud action because hey know of this issue, can`t fix it and are continuing to sell it. Its fraud, because you cannot use it for its intended purpose, and their support is not effective. Anyone similarly affected who is getting the runaround should post here. We need to get the word out. I am tired of fighting with this and want Apples ass on a platter.

Yeah, please go ahead. I assume you are American...
Mine works fine, without any issue.


Let us know how it goes ....:D
 
...We need to get the word out. I am tired of fighting with this and want Apples ass on a platter.

'We' need to 'get the word out'? 'We'? Do you have a mouse in your pocket?

Perhaps you should focus your unhappiness on your personal internet setup and connect either at home or by your local provider.
 
Router

Sounds like the router to me. I have a fairly old router which modern macs simply refuse to connect to. Using cables isn't a hassle as the machines don't move around that much, but its a pain in the arse if I need wifi.

But hey, threatening criminal lawsuits, I didn't think of doing that - that'll get my inferior router replaced in no time. :rolleyes:
 
I've had mine for weeks and had no problems until today. Now whenever I open the lid and open Safari, it says it's disconnected. If I refresh the page it works fine. Is that the same issue or is mine different?

it takes a few seconds for wifi to connect when you come out of sleep. chances are you are just jumping on the net to fast and when you hit refresh by that time it has a chance to connect. I think computers are so fast now everyone expects everything to be instantaneous. sometimes it does take a few seconds when first waking up.
 
I have been through the mill with my 3 mid-2013 macbrick air 13" haswells over the wi-fi dropping issue. Apple has known about this for months and continues to sell them as if nothing is wrong. I have worked through all levels of support, got 3 replacements, did all the approved patches,upgrades,reconfigs, to no avail. At the official Apple support forum there are over 140,000 page views on the thread for this issue. No one is getting any satisfaction. Its time to get their attention. I am ready to start a class action suit I might even go further and try a criminal fraud action because hey know of this issue, can`t fix it and are continuing to sell it. Its fraud, because you cannot use it for its intended purpose, and their support is not effective. Anyone similarly affected who is getting the runaround should post here. We need to get the word out. I am tired of fighting with this and want Apples ass on a platter.

return it, buy something else. you are obviously very upset. why should they get your money if you don't think they deserve it?

you're dreaming with that class action and you're down right delusional with your "criminal fraud action"

i'm no lawyer (just a law student) and if you want i would be happy to explain why, but my advice would be to do what rule 11 section b of the federal rules of civil procedure are advising: stop, think and then think again before making legal or factual contentions.

otherwise good luck proving a claim of fraud when they would be more than happy to repair or replace your defective item or even give you a full refund if you're that unhappy.

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I've had mine for weeks and had no problems until today. Now whenever I open the lid and open Safari, it says it's disconnected. If I refresh the page it works fine. Is that the same issue or is mine different?

welcome to the world of SSDs...they wake up before everything else has a chance to realize what's going on. it's like a toddler getting out of bed. your wifi is you in this analogy: the overworked, undersleeped, aging parent.:p

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Yeah, please go ahead. I assume you are American...
Mine works fine, without any issue.


Let us know how it goes ....:D

what is that supposed to mean?
 
Don't forget to save up for your future wife who will love diamonds and sports cars, and find it embarrassing to carry last year's LV purse that you bought for her birthday.

And they think you're selfish for buying a $1500 laptop, when their bags cost twice as much.

LIFE bro. LIFE.

me and macbook against the world...:apple:

maybe you just chose poorly... no woman who behaved like that would ever become my wife.

:p
 

Really now? Not supporting Apple or anything, but them going as far as replacing the computer you own is sign of them trying to make it right. Furthermore, you have a grace period in which to return the product, why not do so?

Why make it a crime lawsuit when there are other customers enjoying their MBAs?
 
This is the only thread that fits such a description. Every other thread mentioning issues with Wi-Fi connectivity have indeed been genuine requests for help. Flawed Apple products *do* exist.

That was kind of the point. Generally, we are a pretty nice, helpful bunch on MR. But if you read the other threads about the problem, they're not nearly as aggressive in their tone. The posters, whether they are newbies or 601's, aren't calling for blood.

Yeah, please go ahead. I assume you are American...

We're not all bad. :)
 
Let's be honest..we're the leader in frivolous lawsuits, no?

(Hot coffee spilled by idiot on own lap blamed on McDonalds? Prime example.)

ah yes, i was hoping you would mention that case. it is a prime example of just how far organizations like the Chamber of Commerce will go to convince us to just give our litigious rights.

There's a movie you should really watch. Guess what it's called?
it's on Netflix streaming and it's awesome.

Spoiler alert: you might be surprised to learn the ACTUAL details of that "idiot" who spilled the coffee on her own lap and then blamed McDonalds.

Edit- wait, are you an attorney? for shame dude! go watch that movie or read the case - the important bits are on youtube.
 
I should also add I bought the 2012 MBA and returned it because it was having issues running Windows in Parallels. They later fixed the problem, but I didn't want to deal with it so I returned it.

Apple has an outstanding support record, and a record of responding to customer issues and complaints. It is all a matter of patience and your tolerance for the problem. I could not tolerate the problem so I returned it. The thought of grabbing Apple's behind never crossed my mind, much less a lawsuit. That is what is perplexing to me about your post.

And "Class Action" suits aren't worth the time. They mainly benefit lawyers and raise product prices...your divided share would more likely amount to a paltry $5-$10.
 
I don't think you remotely understand what constitutes a class action suit. Good luck with your criminal fraud case. I suspect Apple will assign their lowest intern to counter you, after said person has finished their daily coffee and doughnut run.


While I agree he doesn't know what he is talking about, lets not throw the interns under the bus. My last two interns have been great workers who have admittedly worked harder than most of my other associates and partners.
 
And "Class Action" suits aren't worth the time. They mainly benefit lawyers and raise product prices...your divided share would more likely amount to a paltry $5-$10.

that's thinking too small. class actions serve many many benefits are often absolutely "worth it" - just because they might not make a tremendous amount of money for individual plaintiffs, the hope is that the damages incurred by the defendant would incentives them and others to not make those same mistakes in the future.

furthermore, if a class action is successful or even if it gets past the initial stages of complaint then there is obviously an actionable issue. by joining parties together, the hope is to avoid the cost and time associated with redundant cases working their way individually through the courts. obviously many parties join (or are joined) who might not have otherwise filed complaints but the goal is to not only give those individuals an opportunity for relief but also combine the cases of those that would have filed complaints.

the class action is a good thing
so called "frivolous lawsuits" generally don't survive much beyond complaint and are murdered with prejudice more often than not if they do make it before a judge.

i'm not saying the system is perfect or even close to it - but i do believe that if you are hearing some politician, lobbyist or figurehead prattling on about "tort reform," the chances are he doesn't have YOUR best interests at heart.
 
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