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iPhone 12 Pro Missing random texts from group messages

So listen to this! Messing around at home. I have noticed my messages to droids won’t go thru on WiFi! I switch it off and boom goes thru! MMS. SMS. And once I turn it off Siri I get a bunch of messages from her android users! Weird no?
 
Same for me on att. The reason I know I’m missing group texts is someone in the group responds to a text I haven’t seen. Come on apple!
 
whattodo11 said:
So listen to this! Messing around at home. I have noticed my messages to droids won’t go thru on WiFi! I switch it off and boom goes thru! MMS. SMS. And once I turn it off Siri I get a bunch of messages from her android users! Weird no?
Click to expand...
That sounds like a different issue. That’s an issue with sending messages, you might want to check that “Send As SMS” is turned on.
 
Apple support emailed me today regarding a follow up to my case. They previously installed a profile and I uploaded logs to them when i was having the issue. I am talking to them tomorrow afternoon. Let’s see what happens.
 
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Packers1958 said:
Been 5 days without missing a text after downloading the Verizon Message+ app and deleting all my old texts off their server.
Click to expand...
How are deleting your old texts in the server? When I installed messages + it only started showing me texts I received after installing it. Any texts before installing the app do not show up.
 
smoker68x said:
That sounds like a different issue. That’s an issue with sending messages, you might want to check that “Send As SMS” is turned on.
Click to expand...
It's on. While it is an issue with sending, once I toggle wifi off I also receive a bunch of SMS messages that hadn't come thru yet.
 
Just to report back, Apple support called with a status update on my case. It really isn't an update, he was very vague and basically said the best advice he could give is to keep my iPhone up to date. I interpret this as there will be a software update for the issue, however he couldn't say. So take that for what its worth, but thats where we are.
 
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I was able to resolve the issue of MMS/Group messages. Before anything else, I'm on Verizon, bought the iPhone 12 Pro Max through iUP through Apple. Also, doing these steps would reset all your settings including apps and data apps. You would have to install back all the apps you desire. Also to note, I also have Google Fi on my iPhone 12 Pro, and I used the same process, and it started to work as well. Same goes with my wife's iPhone 12 Pro Max.

Here's what I did to make it work.
  • Checked to make sure the iCloud backup includes Messages, which is found in Settings -> iCloud -> Messages (This should be green to make sure all your messages are backed up.
  • Forced the iCloud backup three times to make sure all messages are backed up.
  • Erase the iPhone 12 Pro Max in Settings --> General --> Reset --> Erase All Content and Settings.
  • Erase all cellular plans as well. This would remove all MMS settings that were carried over from the backup (I think).
  • When reset is done, set the iPhone up as new, and sign in with your iCloud account. DO NOT RESTORE FROM iCLOUD BACKUP. I did this twice and got me back to square one.
  • Install all the apps you need.
  • To recover all iMessages, go to Settings --> your iCloud account --> iCloud, and initially, Messages would not be checked. Enable the option (set to green). This would eventually recover all the messages you have saved through the iCloud backup.
  • To monitor if you're not losing messages, install the Message+ app and configure (only for Verizon).
Let me know if you have any questions.
 
iskuruts said:
I was able to resolve the issue of MMS/Group messages. Before anything else, I'm on Verizon, bought the iPhone 12 Pro Max through iUP through Apple. Also, doing these steps would reset all your settings including apps and data apps. You would have to install back all the apps you desire. Also to note, I also have Google Fi on my iPhone 12 Pro, and I used the same process, and it started to work as well. Same goes with my wife's iPhone 12 Pro Max.

Here's what I did to make it work.
  • Checked to make sure the iCloud backup includes Messages, which is found in Settings -> iCloud -> Messages (This should be green to make sure all your messages are backed up.
  • Forced the iCloud backup three times to make sure all messages are back
  • Erase the iPhone 12 Pro Max in Settings --> General --> Reset --> Erase All Content and Settings.
  • Erase all cellular plans as well. This would remove all MMS settings that were carried over from the backup (I think).
  • When reset is done, set the iPhone up as new, and sign in with your iCloud account. DO NOT RESTORE FROM iCLOUD BACKUP. I did this twice and got me back to square one.
  • Install all the apps you need.
  • To recover all iMessages, go to Settings --> your iCloud account --> iCloud, and initially, Messages would not be checked. Enable the option (set to green). This would eventually recover all the messages you have saved through the iCloud backup.
  • To monitor if you're not losing messages, install the Message+ app and configure (only for Verizon).
Let me know if you have any questions.
Click to expand...
iskuruts said:
I was able to resolve the issue of MMS/Group messages. Before anything else, I'm on Verizon, bought the iPhone 12 Pro Max through iUP through Apple. Also, doing these steps would reset all your settings including apps and data apps. You would have to install back all the apps you desire. Also to note, I also have Google Fi on my iPhone 12 Pro, and I used the same process, and it started to work as well. Same goes with my wife's iPhone 12 Pro Max.

Here's what I did to make it work.
  • Checked to make sure the iCloud backup includes Messages, which is found in Settings -> iCloud -> Messages (This should be green to make sure all your messages are backed up.
  • Forced the iCloud backup three times to make sure all messages are backed up.
  • Erase the iPhone 12 Pro Max in Settings --> General --> Reset --> Erase All Content and Settings.
  • Erase all cellular plans as well. This would remove all MMS settings that were carried over from the backup (I think).
  • When reset is done, set the iPhone up as new, and sign in with your iCloud account. DO NOT RESTORE FROM iCLOUD BACKUP. I did this twice and got me back to square one.
  • Install all the apps you need.
  • To recover all iMessages, go to Settings --> your iCloud account --> iCloud, and initially, Messages would not be checked. Enable the option (set to green). This would eventually recover all the messages you have saved through the iCloud backup.
  • To monitor if you're not losing messages, install the Message+ app and configure (only for Verizon).
Let me know if you have any questions.
Click to expand...
How long has it been fixed for you? I hesitant to call anything a fix yet since it’ll work for a few days then start occurring again
 
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Markgnyc2 said:
forums.macrumors.com

Apple Releases iOS 14.2.1 With Fix for Text Message Bug and iPhone 12 Mini Lock Screen Issues

Apple today released iOS 14.2.1, a bug fix update that comes two weeks after the launch of iOS 14.2 and is available for Apple's new iPhone 12 models. The iOS 14.2.1 update can be downloaded for free and it is available on all eligible devices over-the-air in the Settings app. To access the...
forums.macrumors.com forums.macrumors.com
Click to expand...
So far so good! It’s still too early to tell, but my wife and I updated, and we’ve had about 75 messages in our group chat come through. A couple were slightly delayed, but all of them have come though so far.
 
smoker68x said:
So far so good! It’s still too early to tell, but my wife and I updated, and we’ve had about 75 messages in our group chat come through. A couple were slightly delayed, but all of them have come though so far.
Click to expand...
Same here. The messages are still delayed. My wife has the android (I know I know) and she gets the messages right next to me before I receive them!
 
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