More Incidents Surface of iPhone 8 Plus Devices Burst Open Due to Possible Battery Failure

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Oct 4, 2017.

  1. MacRumors macrumors bot

    MacRumors

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    [​IMG]


    A small but increasing number of iPhone 8 Plus owners have shared pictures of their devices burst open due to possible battery failure.

    [​IMG]
    iPhone 8 Plus with display popped out via MacRumors reader Anthony Wu

    MacRumors reader Anthony Wu?, from Toronto, Canada, said he bought and unboxed a new iPhone 8 Plus on Sunday, but he was forced to return it by Monday after the display popped out. The damage was presumably caused by a defective battery inside the iPhone that swelled and placed pressure on the assembly.

    We also received a similar photo today of an iPhone 8 Plus with the display burst open from iRepair, an iPhone, iPad, and Mac repair shop in Greece. In this case, we're told the customer unboxed the device last night, plugged it in overnight, and in the morning it looked as it does in the picture below.

    [​IMG]

    In the latter case, the customer was supposedly using only an official Apple power adapter and Lightning to USB cable.

    There are now at least five cases of possible iPhone 8 Plus battery failure, following reports in Taiwan, Japan, and Hong Kong last week.

    Following the first two reports, an Apple spokeswoman told MacRumors that the company is "aware" and "looking into" the matter. But the company didn't immediately respond to our request for an update on the status of the investigation. Apple routinely looks into any possible safety concerns with its devices.

    With millions of iPhones coming off the production line overseas, and thereby millions of lithium-ion batteries being manufactured, it's common in the industry for there to be a very low percentage of defective units.

    For that reason, five cases of suspected iPhone 8 Plus battery failure out of millions of devices probably isn't much cause for full-blown concern at this point, but we'll continue to monitor the situation to see if a larger trend develops.

    By comparison, there were reportedly hundreds of Galaxy Note 7 devices with critical battery-related failures before Samsung recalled and discontinued the device. Some of the devices caught fire, as well, which posed greater safety risks that even prompted the FAA to ban the device from in-cabin use during flights.

    Following a lengthy investigation, Samsung eventually admitted that the Galaxy Note 7's battery had a design flaw.

    We'll update this article if Apple responds.

    Update: A sixth incident of an iPhone 8 Plus burst open has been reported in China by the Oriental Daily News. (Thanks, Edwin!)

    Article Link: More Incidents Surface of iPhone 8 Plus Devices Burst Open Due to Possible Battery Failure
     
  2. bladerunner2000 macrumors 68000

    bladerunner2000

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    #2
    I expect the same vitriol towards Apple on this forum when this was an issue for Samsung.
     
  3. pradeepbabloo macrumors member

    pradeepbabloo

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    #3
    ok seems something serious! Can't believe this is happening!
     
  4. dan9700 macrumors 65816

    dan9700

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    #4
    Apple isnt the company i used to know to many problems with products now days
     
  5. Bigsk8r macrumors 6502

    Bigsk8r

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    #5
    That easy screen replacement feature isn't supposed to enable by itself.
     
  6. LordQ macrumors 68040

    LordQ

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  7. djeeyore25 macrumors 6502

    djeeyore25

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    #7
    I bet ifixit.com is disappointed they didn't get a phone with this defect. Their teardown job would have been much easier.
     
  8. redheeler macrumors 603

    redheeler

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    #8
    This has the potential to become the next "bendgate". An issue that affects only a small number of people but gets blown out of proportion and turns into a PR nightmare for Apple.
     
  9. dmylrea macrumors 68000

    dmylrea

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    #9
    Finally! An end to all the anti-Note 7 battery BS here...there is finally an iPhone 8 battery screw-up. Waiting for apologies from those bashing the Note 7 for it's battery issues in 3...2...1...crickets.

    Hopefully by next week, the iPhone 8 will be banned from commercial airlines. :)
     
  10. coolbreeze macrumors 68000

    coolbreeze

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    #10
    Apple's nightmare begins.

    Good luck. Yikes.
     
  11. cuwickliffe macrumors newbie

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    #11
    Looks like there might be a pending iPhone 8 Plus Fan Edition.

    But that would require there to be fans of the iPhone 8 :)
     
  12. macTW macrumors 65816

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    #12
    Only 5 cases in a few weeks, as compared to hundreds by now with Samsung.

    5 cases in the 10’s of millions of shipped phones could be transit issues, it’s so small of an occurance.
     
  13. Maclver macrumors 68020

    Maclver

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    #13
    So far... hardy the same. One caught fire and the other has just swelled. But we shall wait and see what happens
     
  14. paulywalnuts23 macrumors newbie

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    #14

    First off it is five cases and secondly the phone isn't bursting into flames.

    SMH
     
  15. willmtaylor, Oct 4, 2017
    Last edited by a moderator: Oct 4, 2017

    willmtaylor macrumors G3

    willmtaylor

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    #15
    Why? The situations (as of now) are not the same.

    The number of incidents is not the same. The instances/circumstances themselves aren't the same.
     
  16. chromite macrumors regular

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    #16
    When a company is as large as Apple, of course there’s going to be (probably Samsung) shills staging things like this to make the company look bad.
     
  17. coolbreeze macrumors 68000

    coolbreeze

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    #17
    The ambulance chaser law firm disagrees.

    This will be a big issue for Apple. Consumer sentiment is very fragile, as are the FAA/CPSC's safety protocols.

    A mess, incoming...as I watch the Google livestream. Siri, lmao.
     
  18. macTW macrumors 65816

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    #18
    There’s other proof...?

    And no, “I don’t like it wahhhhh it isn’t the dream phone with dream features at the dream price I want wahhhhh” doesn’t count as proof.
     
  19. paulywalnuts23 macrumors newbie

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    #19

    That is funny I don't remember seeing where iPhones are catching fire..
     
  20. willmtaylor macrumors G3

    willmtaylor

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    #20
    LOL. Bitter much?
     
  21. macTW macrumors 65816

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    #21
    Why...?

    5 isolated incidents versus hundreds of potentially lethal fires.
     
  22. KCMichaelB macrumors member

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    Kansas, USA
    #22
    The airlines will announce an iPhone 8 ban before the week is over.
     
  23. dmylrea macrumors 68000

    dmylrea

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    #23
    Even the Note 7 started out with one here, one there...just wait...time will tell.
     
  24. macTW macrumors 65816

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    #24
    Gibberish doesn’t count as a counter argument.
     
  25. LoveToMacRumors macrumors 68000

    LoveToMacRumors

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