This thread started with rokr info but I noticed that it shifted to a general anti motorola and anti razr postings so I figure I share my thoughts. I really don't get why people hate it so much. granted the ui is not as elegant as a Mac or iPod but it is still very easy to use. Someone commented earlier that they would not buy a razr because they wanted something to sync with their mac. The razr does a great job at this. I've had mine for over a year. iCal and address book sync without any problems. I love the razr, its functionality and compatibility with Tiger. It covers all my needs at this time. Of course once the iPhone comes out, I'll take a look at it and see if its worth the switch for me but I can't say that I will go running to the store and buy one. I don't mind carrying the razr and an iPod but it would be nicer to just take one device. It will all depend on how the iPhone's features/price fit my needs.
There were a lot of Motorola phones about two or three years ago that had serious quality problems. That, and Motorola's long standing reputation for bad UIs based upon the fact they
used to sell awful phones that had no menus, various buttons whose use was undocumented, and even 7-segment LED displays, means people repeat the mantra over and over again that Motorola phones are in some way terrible. Just like Apple computers are "expensive", or that Dell makes the only PC compatibles, etc. The reputation continues well after any deserving aspect of it has withered away.
Motorola certainly make some good phones these days. I don't have a RAZR, I imported a V635 for roughly the same price which I think is/was a more capable phone albeit one that's less stylish. It's still pretty elegant though.
Despite the claim that Apple "needs" to enter the mobile phone market because all of the existing models are just too damned complicated and ugly, the truth is there are a lot of stylish phones out there, there always have been, and UIs are better today than ever. Most of the time when there's a problem with a UI, it has to do with a network operator corrupting a manufacturer's perfectly good design than it has to do with any problems with the original design.
Nokia, of course, used to have the market sown up on precisely the market Apple-phone proponents say needs to be "created", what's happened is that everyone has moved closer to Nokia and been heavily influenced by their attention to detail and elegant UIs.
So I'd ignore most of the criticisms of Motorola. It's not that they have no basis, it's more that they're, largely, obsolete or so subjective as to be irrelevent. The success of the RAZR and its immitators tells you a lot about Motorola's ability to produce something desirable in today's market.