I signed up for the free upgrade to mountain lion on apples website for my BTO MBA. Its been over an hour and i still havent received my email. Has anyone who bought a new 2012 MBA received their free ML upgrade email?
Thanks all.
just put my request in, but I think I may wait for a few days in case there are some hiccups....
Got mine withing 5 minutes, didn't work. I bought ML and that's it. I have work to do and can't wait to upgrade tomorrow or any day after that.
Just out of curiosity, why did you have to upgrade right now to ML to get work done? I am sure any software you need on ML would still run on Lion...
same problem, filled out around 7:30 am pacific time nothing yet, no emails at all
They are working through the duplicate code issue. Supposedly everything will be cleared up in the next 24-48 hours. I received an e-mail from Apple to that effect after I sent a support ticket.
They are working through the duplicate code issue. Supposedly everything will be cleared up in the next 24-48 hours. I received an e-mail from Apple to that effect after I sent a support ticket.
I think Apple should at least automatically email codes to everyone who bought one from Apple since they already have our info. That would save a lot of time going through those requests at least. I can see how people that bought their hardware at 3rd party stores might have to request a code, but Apple knows who bought qualifying hardware from their stores.
Since this program only works for people buying from Apple or an official reseller, theoretically Apple should know what serial numbers qualify no matter where they were bought.
Since the serial number can be read by software, they could have easily allowed you to "claim" your copy right on the App store (just check if serial number qualifies and if so allow the person to "claim" ML onto their account like they do with iLife).
That would be another way they could've handled it. Anything would be better than having to wait hours or days for a code to get our copy of ML.