Multiple Apple Services Experiencing Widespread Outage [Updated]

MacRumors

macrumors bot
Original poster
Apr 12, 2001
7,417
8,487



Apple has updated its system status page to reflect widespread issues affecting multiple Apple products and services since approximately 7:30 PM Pacific, including the App Store, Apple TV, iBooks Store, iTunes Match, iTunes Store, Mac App Store and Radio.


Many users are also unable to fully access or use the Apple website, Apple Online Store, Apple ID, Apple Music, FaceTime, iCloud, iMessage, Mail, TestFlight and several other Apple services, suggesting possible larger server or DNS issues.

Apple's standard response on its system status page says it is investigating and will provide a status update as more information becomes available.

Update 8:38 PM: Apple's system status page now indicates the issues have been resolved, and users are indeed reporting Apple's services are up and running once again.

Article Link: Multiple Apple Services Experiencing Widespread Outage [Updated]
 

Mlrollin91

macrumors G5
Nov 20, 2008
13,475
8,685
Ventura County
Only took 6 days of constant communication with Apple support for them to finally admit there is a problem. They were so insistent that it was not them, even though they could duplicate it on their own computers.
 
  • Like
Reactions: na1577

Mlrollin91

macrumors G5
Nov 20, 2008
13,475
8,685
Ventura County
It must really be quite the outage if Apple's system status website says there's an outage. That site is known to say everything is in tip-top shape regardless of the actual state of things.
Trust me - 6 days of no access to the stores while on WiFi has been a pain to deal with.
 
  • Like
Reactions: na1577

sseaton1971

macrumors 6502
Feb 9, 2012
416
11
I was trying to activate a new iPad mini, and I kept getting a message that it couldn't reach the server. Then, I checked iTunes on my computer and couldn't connect. Apple's System Status page finally updated to reveal there were widespread problems after scratching my head for about 10 minutes. Doesn't it seem like Apple has problems with services going down more than other companies?
 

wesk702

macrumors 68000
Jul 7, 2007
1,803
353
The hood
Lol, was thinking the same thing. Was just about to go reset the router. The App Store is working slowly on my LTE but not at all on my wifi. Safari works fine on wifi though. Who knows.
 

Morac

macrumors 65816
Dec 30, 2009
1,142
163
It's more than just the App Store and iTunes. It's affecting all of Apple's services. iCloud doesn't work. Siri doesn't work on my iPad (though does on my 6s Plus for some reason), even the System status page sometimes doesn't load and the contact support pages throw an error.



Right now I can't get to my Notes on my iPad because they haven't synced recently and they won't download. It's amazing and scary how dependent the iOS devices are to iCloud. Hardly anything works when all the services go down.
 

BigMcGuire

Contributor
Jan 10, 2012
4,615
5,664
California
Wife and I were trying to figure out why Apple TV wasn't working all of a sudden. Was only out for about 10 mins (we restarted twice). Then it all of a sudden started working.
 

Prothis

macrumors newbie
Mar 2, 2015
21
22
My iCloud email, Siri, app store, and apple music are all down. I can't even log into apple.com. The world is ending apparently. My world anyways.
 
  • Like
Reactions: GrumpyMom

Mlrollin91

macrumors G5
Nov 20, 2008
13,475
8,685
Ventura County
All Systems Go here. (Eastern US.) Knock on wood!
Can you download from Mac App Store/App Store/iTunes at normal download speeds via WiFi? Normal I mean in as fast as your ISP.

For the last 6 days, I have been experiencing 56K downloads on my 200Mbps connection, but everything else on the computer works perfectly at 200Mbps.
 

rwilliams

macrumors 68040
Apr 8, 2009
3,593
685
Raleigh, NC
I guess I can stop cursing my wireless network now, since it's Apple that's the problem. I've been trying to download apps for about a half hour now.
 

e93to

macrumors 6502a
Jan 23, 2015
809
182
Toronto
Umm.... I was able to back up my iPhone at 10:49ET... I even updated some apps. Worked fine... Weird.
 

jsavvy

macrumors regular
Aug 19, 2011
116
91
Cannot get FaceTime to work and iMessage is spotty. Don't really use anything else.
 
Last edited: