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My 2018 MBP 15" just died
- Thread starter ESA
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I’ve been lurking for a long time before actually registering, I believe they do have a special forum you can get access to with a contribution to the site, or at least they used to have one.
Anyway, so after being unable to turn mine back on, I went to the Apple Store. They couldn't do anything either, and they didn't have my config in stock (or anything close to it) so I called the Apple Online Store and arranged for an exchange. I'm going to drop it off at a Fed Ex facility and they'll send me a new one when mine gets there.
It's unfortunate, but that's the way the cookie bounces.
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Also, this means that Apple is terrible and I shall forever eat Apples to exact revenge. And because they are delicious. Especially homemade applesauce. Nom.
It's unfortunate, but that's the way the cookie bounces.
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Also, this means that Apple is terrible and I shall forever eat Apples to exact revenge. And because they are delicious. Especially homemade applesauce. Nom.
Is this you Donald?
You do realize that if our Macs and other Apple Products were made in the US, we would see a 60-70% in pricing right?
Real-life demonstration of the bathtub curve in action.
Any device is most likely to fail either early on in its life, because of some faulty component somewhere, or late in its life, because stuff starts to wear out and operational margins are generally just less than they were early on.
So TL: DR: stuff just happens. That it's never happened to you before isn't surprising: everything is the first time for everyone at some point!
LMAO.
Do YOU want to make Apple products? If you're answer is a non-hesitant NO ... then you know your statement above is silly. Actually your statement above is really ill and borderline against the forum rules (implied).
Chinese:
Great and very old culture and beliefs,
incredible for assembly and amongst the top producers of computer components, network equipment, etc. used by just about EVERY tech company in the globe!
Great martial arts culture that is practiced in many wars (internally and externally)
One of their citizens is the first to come up with a stock market trading AI roughly 17yrs ago! (check Bloomberg)
They also build equipment for Samsung, Oppo, etc. etc.
And you're calling their entire nation and people crap?
Check yourself, find better things to be upset above, nobody is forcing you to buy anything Apple.
One dead mac on a new model is nothing to be alarmed at and start whining about quality control. There is a failure rate, one dead mac for a user is not unexpected. There were plenty of issues during Steve Jobs' reign. Antennagate, the Nvidia macbook fault, etc.
Compare Apple's failure rate and level of quality to General Motors or Ford.
I guarantee you that QC is better in China than the USA. So long as the OEM is willing to pay for it.
Thing with China is that their factories will build to whatever price point you want. If you cheap out too much quality goes down. Whilst Apple products may have major design flaws these days, the manufacturing of said designs is still top notch vs. the rest of the industry.
i.e., they are built to close tolerances within a spec. The spec comes out of California and is where the big problems currently are.
Honestly quality will be the same everywhere as long as a company is willing to pay for it. That’s partly why people associate China with bad quality, shady manufacturers make millions of items for companies that don’t care about quality stamped with the word China, so when a high quality product is made there people take a pause, even if it’s a top manufacturer working with a premium company.
Pretty much. However the same dollars spent on manufacturing get you a higher level of quality out of China than elsewhere at the moment.
Outside of the USA, the reputation of USA made products is pretty horrific regarding quality control.
GM, Chrysler, Jeep, Ford are all massively behind cars coming out of Japan and even Korea these days as far as build quality and reliability go.
The chinese cars we get here are still garbage, but that's because the only reason they're being imported is due to beating the others on price. You get what you pay for to an extent.
Absolutely the same as ever. From faulty GPUs to battery swelling, anyone who realistically remembers the Jobs era will tell you it’s not worse today in any way. These problems have always happened, in fact, by all reports the latest Macs are less prone to failure.
What has changed, though, is popularity and the number of people reporting issues. Also, expectations are off the charts.
Overdramatizing won’t help the OP who has a legitimate problem.
OP: Take it in for service. These things happen. It seems you got what is called in the industry: “a dud”.
@throAU: I am not saying that products from US have a perfect quality control. I just want to say that taking into consideration extremely high Mac prices they should be assembled in US. When we buy american guitar from Fender Custom Shop or Taylor or australian Maton we want to have something authentic with top notch sound, workmanship and quality with keeping mind that luthier has a good job. Win win deal and now high price can be reasonable explained - cost of labour hour of australian luthier, wood selection etc. Paying $5, xxx for iMacPro make profits mostly for Apple HQ and Foxconn HQ. This is not a fair trade.
I have actually seen something similar with my Mom's 12" MacBook. For some reason despite being plugged in, the battery wasn't charging, and it eventually died and wouldn't restart. Through an odd set of circumstances, I found that leaving it unplugged for two days, then plugged in again overnight, brought it back to life, and never had the problem again. Might be worth a try if you are going to mail it back anyway...
Not sure it would be as that high but there is not gaurantee that quality would be better. There will always be defects that do not show up in QC, lots of stuff crammed into a very small package.
On average a Foxconn Factory worker gets around 1200-1800USD a month. I am guessing a US worker would get 50% more than that? Anyways, you are correct. Being made in the US doesn't mean quality will be better. Agreed there.
Funny thing though is Honda, Toyota, Kia, Hyundai, BMW, and Mercedes all build cars here in the US. Maybe it's not the workers...
Agreed, because even if they were made in the US, you can guarantee none of the components are and we would still have the same T2 chip, keyboard, etc.
And with every new Apple product your comment becomes more and more true.
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Tell that to someone who just spent four grand on a computer and has work to do.
Is he though? bigpoppamac31 said "each new generation of products in Tim Cook’s era of Apple seems to be getting worse in terms of quality control". How does that equate to "accusing the entire line of MBPs of not working from a single defective laptop"?
This looks like the T2 issue, or some variant of it. I hope Apple can fix this soon for affected customers. I do think software quality at Apple is declining. Hopefully this is just that; a software bug that can be fixed with firmware.