Since your new 3GS has video recording on it, you should have recorded the scene. That would have played out much nicer, I think 
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My ridiculously horrible experience at an AT&T Store...
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BREAKING NEWS:
Apple changes their AppleCare Policy. You now must buy AppleCare within 90 days of purchase. If you don't, you will only receive one year of in-store tech support.
HA-HA.
NOTE: The above information in this post is false.
Apple changes their AppleCare Policy. You now must buy AppleCare within 90 days of purchase. If you don't, you will only receive one year of in-store tech support.
HA-HA.
NOTE: The above information in this post is false.
Funny because I don't know how he managed to just continue the conversation.
He was looking at a case, got into a discussion about a warranty, did the doors lock? Were you unable to just leave?
Edit: I see that the OP sees the silliness in this and while the AT&T rep is funny and stupid all in one, the whole situation leaves me with a shaking head.
As I said, it just kind of continued. I guess it was just so shocking to be involved in it that I couldn't even think of walking out.
I guess it's kind of like when you're on hold, and you really want to hang up, but you think: "Just one more minute, and then I'll hang up." And then a minute passes, you say the same thing, and then you've held on for so long that it seems stupid to waste the hold time by hanging up. It just kind of happens.
I absolutely see the silliness in the situation.
As soon as he started getting aggressive, I would've been like, "look, you need to shut the **** up and stop harassing me".
But that's just how I am and people like that just piss me off.
But that's just how I am and people like that just piss me off.
wow
LMAO that was a good story. Could have only been better it was recorded, like the 911 call. when you talk to the Manager you might find out if she knows apples warrenty. Some times the apple doesn't fall far from the tree.
LMAO that was a good story. Could have only been better it was recorded, like the 911 call.
when you talk to the Manager you might find out if she knows apples warrenty. Some times the apple doesn't fall far from the tree. You wouldn't have had such a horrible experience if you didn't act like an 8 year old and decided that you absolutely HAD to be right no matter what. Who gives a **** if he was misinformed? Does it really make a difference who's right in that situation? You could've easily just stopped, shrugged off and left as opposed to making a scene in the store. I think you're an imbecile.
And people wonder where the "Apple users are all rich, stuck-up pricks" stereotype comes from...
Just sayin'.
And people wonder where the "Apple users are all rich, stuck-up pricks" stereotype comes from...
Just sayin'.
Yeah, I figured someone would write something stupid like this. I'm so glad it was you. I'll always remember that JoesephBergdoll is better than me.
The name calling was a nice touch. Very mature. Very above-8-years-old of you. I haven't been called an imbecile in..... well, never actually.
Clearly, you didn't fully read my post and subsequent posts. Sometimes, situations happen and build up.
A couple of times I did try to end it, but he would just say something else completely absurd that would draw another response from me. I didn't ask him to talk to me. I didn't go in to that store looking for a fight.
The whole experience lasted maybe 5-7 minutes. It's not like it was a 30 minute long, drawn-out argument.
Does it make a difference who is right? Yes, it does. I don't like being given incorrect information when I buy something. I guess you like being ripped off by sales people that give out false information to scare you into buying things.
You probably paid for the undercoating option when you bought your car.
Respond if you'd like to, but I will ignore your follow-up posts due to your rudeness.
Yeah the guy was wrong. Period. That's from
's site. Just shows you that At&t really are a bunch of ruh-tards. Yeah the guy was wrong. Period. That's from
To the contrary, my local AT&T store has been nothing but helpful and, for the most part, knowledgeable. And when they screwed up some info on 3GS launch day they comped me a BT headset.
Hahaha! I was just thinking the same thing. I hate walking into the AT&T store. They don't leave you alone. I wanted to walk in, just to look at phones and I had 2 people on me! It's worse than buying a car!
I love how he said the Apple rep didn't know what he was talking about. My AT&T Store employees, while nice, are clueless. My Apple Store employees, on the other hand, are mostly knowledgeable. You get what you pay for and the Apple Store's pay scale is higher.
I don't think it was ridiculous for you to continue this conversation at all; I would have done the same thing. You were informed enough to know better, but what about all the less informed who unnecessarily purchased Applecare because of this doof?
I don't think it was ridiculous for you to continue this conversation at all; I would have done the same thing. You were informed enough to know better, but what about all the less informed who unnecessarily purchased Applecare because of this doof?
If this salesman was giving people misinformation to scare them into getting the apple care now then the OP has every right to correct him and let his manager know what his employee is doing. Would you want your mom or anyone who doesn't know how this works to get ripped off by this jerk. I'm all for walking away from a situation when you can but this is different. If you saw someone steal something would you say anything or not want to get involved, I would hope most people would say something.
He was trying to make a sale. They get a commission I'd bet for selling you
Applecare. Then he was pissed you were well informed and decided to ridicule you for sport.
Applecare. Then he was pissed you were well informed and decided to ridicule you for sport.
That argument doesn't apply here. The salesman was not going to change his information, he believed he was right and that's it. The OP wasn't going to change his mind. The other thing is, the OP was not going to buy AppleCare even if the salesman changed his tune. I'd say they both were wrong and both sound immature.
You are right, I wasn't in the store to buy AppleCare. But maybe I wanted to buy one of the iPhone cases I was trying to look at. Maybe I was thinking about upgrading my voice plan or text plan. This guy lost a potential sale because of his aggressive and unprofessional behavior.
I assure you, I am far from immature. I wasn't looking for an argument. I was simply drawn deeper and deeper into the conversation by its absurdity. This really could have happened to anyone and something like this has never happened to me before.
I have to say:
YOU were right.
However, YOU decided somewhere in this scenario to keep it going. You were obviously dealing with a jerk. Someone who WILL not admit "wrong". OK. That's a character flaw. I bet that person has a lifetime of wrecked relationships to prove it.
But you, you were very aware and wise as to what was going on.
You should have walked away MUCH sooner. Instead you engaged this person.
You are partly to blame here...
YOU were right.
However, YOU decided somewhere in this scenario to keep it going. You were obviously dealing with a jerk. Someone who WILL not admit "wrong". OK. That's a character flaw. I bet that person has a lifetime of wrecked relationships to prove it.
But you, you were very aware and wise as to what was going on.
You should have walked away MUCH sooner. Instead you engaged this person.
You are partly to blame here...
the salesman was being a bit of a jerk and then you decided to follow his lead
i really don't understand why you would even bother with the conversation. there are plenty of instances where the conversation should have ended but you choose to continue it and continue to bait him, so i would say you were as much to blame in the whole situation
as for you being targeted by the salesman to be harrassed about apple care by another salesman from another day, i think that is being a bit paranoid, i seriously doubt he had a picture of you behind the counter with a note that said, harass this guy about apple care if you see him
i really don't understand why you would even bother with the conversation. there are plenty of instances where the conversation should have ended but you choose to continue it and continue to bait him, so i would say you were as much to blame in the whole situation
as for you being targeted by the salesman to be harrassed about apple care by another salesman from another day, i think that is being a bit paranoid, i seriously doubt he had a picture of you behind the counter with a note that said, harass this guy about apple care if you see him
Partly to blame? Huh? No.
In hindsight, it's easy to see that I was dealing with a jerk. But at the time, I was dealing with a salesman trying to pass along false information.
As I said, although the post is rather long, this exchange occurred rather quickly. It probably seems like the situation lasted longer than it did. It was all of 5-7 minutes- maybe. Probably closer to 5. I did walk away sooner rather than later.
I could have continued the argument, called him a liar or a scammer, demanded the manager, demanded the district manager's number, insisted on seeing this so-called email of his, called AT&T Customer Relations while in the store, demanded an apology, demanded that he be disciplined, raised my voice, etc. But I didn't. I was civil and I was polite. It was merely a ridiculous disagreement.
Anyone else besides me think that the sales guy from Launch Day told the sales guy from today to bug me about AppleCare? That's the conclusion I came to while walking home afterwards.
Whoa, sorry for the length![/QUOTE]
Surely....I wish I was there with you man...I for sure would had made the AT&T sales rep look even more stupid....Man you did the right thing...don't back down to those s.o.b....you did the right thing...Man you should had it on video or voice record on your new iphone 3gs and post it on youtube...lmao...that would had been tight.....
Whoa, sorry for the length![/QUOTE]
Surely....I wish I was there with you man...I for sure would had made the AT&T sales rep look even more stupid....Man you did the right thing...don't back down to those s.o.b....you did the right thing...Man you should had it on video or voice record on your new iphone 3gs and post it on youtube...lmao...that would had been tight.....
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