Alright, I'm not a complainer. In fact, I'm one of those people who waited until July (July 6th, to be exact) to order my iPhone. I didn't want to deal with the confusion/uproar. But, let me tell you, this has been my worst Apple experience ever. I order my iPhone 4 on July 6th. It was suppose to ship the 27th and arrive the 30th (today). Last Tuesday, I got an e-mail from Apple notifying me that I was no longer eligible for the iPhone 4 and my order had been put on hold. It stated that I should contact AT&T and see what was up and why I was no longer eligible, because when they checked, it was showing up that I wasn't. When I called AT&T, they said that I had a bill that was issued that day, but they see that I had paid it. They stated that Apple's system probably checked right before I paid the bill. Just to make sure though, they got Apple on the line (which took forever) and made sure. The Apple representative agreed that that's what had happened and that their system would check again within 24-48 hours. Once they could see on their end that the bill had been paid (which as I said, had just been issued- it wasn't late), they would send my phone. Long story short, they never did. Their system never checked and my phone (which was suppose to arrive today) never came. It's still marked as "Not yet shipped." I called Apple and asked what was up, why wasn't it here. They said that their system actually only checks once, it's a new system they have setup, and it has errors. They aren't able to make it check again and I would have to cancel my order and submit a new one. It could take up to three weeks to get the phone. That's nearly fifty days total. I hung up from them, called AT&T, and asked them to help me convey that I was eligible and the phone could be shipped. They tried (which took almost two hours), and got no where. Apple refuses to manually process the order (they claim they can't do it...) and says that I have to just cancel my order and start over. All this over their system checking RIGHT when my bill was due. I am so frustrated. Anyways, I had quite the fight with the Apple guy and he offered me $50 gift card and said that I should order through AT&T because it's faster. People complain about AT&T. Each time I talk to them they're extremely nice and helpful to me. Apple, on their other hand, is rude. Their representatives need trained better and even if what he said was true, his tone and way of approaching the situation was completely wrong. Just my opinion.