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I don't have a subscription, but the app itself is just garbage. If I could, I would happily revert to the previous Music App, which was functional with a decent UI.

With the Apple Music app, it's nearly impossible to quickly perform the most frequent functions:
- Cannot quickly navigate to 'Now Playing'
- Cannot quickly shuffle all songs from single artist
- Cannot sync Genius Playlists, etc.

The UI is just terrible. It's so cumbersome and unintuitive, you'd think it was designed by Microsoft.

Just like the current iTunes on OS X.
 
So the survey was off by 27%. Someone needs to revise their methodology. My guess is leading questions and users unaware what actually constitutes "using" Apple Music.
 
Nah, just demote him to COO because he's still good at bean counting, nothing more though.

I remember when Scott Forstall was being groomed for CEO before his abrupt dismissal in 2012. Say what you will about Forstall, but he understood good UI design and software engineering. He was said to embody many of Steve Jobs's personality traits (both good and bad) and Jobs took a likening to him in the same way he did with Ive (but in hardware design of course), Cook as we know had no love for Forstall. Apple is severely lacking a Jobs-like individual and we had that in Scott Forstall.

What a shame, Apple software design and engineering has had a major decline in quality since Craig Federighi and Jony Ive took on his roles.

I wish Tim Cook would realize that letting go was a mistake because he ran a very tight ship in the software department and while not perfect, issues like Apple Maps pale in comparison to what has been done to iOS since 7.0 and Cook should ask him to come back, have him once again take over the software engineering and UI design of iOS and OS X. I feel like Apple products were at their best when the hardware and software departments worked separately.


This would be the preferred method. Steve always kept Eddy in check. The Beats/Apple Music Fiasco is all Eddy Cue out of control. The Forstall departure was the beginning of Craig's Redmond Type Coding. Tim just is too removed from non "Typical 7-10 day inventory" issues. I'm very concerned about Ives and Newsome leaving at some point to start their own Design Company. I doubt Jony is very motivated these days other than Automobiles.

The next 2 years will decide the future. I wish I could find a single word in your post to rebut. Unfortunately you are spot on. :apple:
 
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For me I felt like beats 1 should have been a bigger deal. It should be a DAB radio station, available online via a browser and any other traditional radio outlet.

The whole apple music should have been a different affair. It should have been an app in its own right. The confusion between your music and apple music us too great and once you add in other stuff like playlists and radio. You well and truly have lost your audience.

I still use iTunes match which is another totally different offering and another level of confusion for users.

Apple should have gone back to the drawing board on this one and revised it to be simpler to understand with less options.

The whole social side connect, should have just been part of Twitter or something were sick of maintaining networks and another is just going to fail like ping did.

It should have been beats radio separate app. Adverts but curated by real people available everywhere just like a traditional radio station, in app should have allowed you to request songs via a tweet or hashtag to avoid connect.

Apple music and your music should be in same app but mixed together whereby if you don't own the song you get an advert but you can signore up for Apple music and stream any song you could ever want. There could be playlists for charts etc and a simple check box to play only your music if you wanted, or maybe just offline music which is anything you bought etc.

It's just too much to pack into one app that used to be simple, now it's a mess
 
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Umm.... a few thoughts on your comments here?

1. Apple's products attract a lot of technically unsavvy people in the first place! That's practically their business model. Sure, they've always had a lot of "power user" and more technical customers too. But how often does an Apple advertisement focus on that? (I'm struggling to recall it almost ever happening - besides maybe those odd ads they ran when the PowerMac G5 tower first came out, with it blowing someone though the side of their house?) If Apple can't make a product easy and pleasurable for the "average person" to pick up and use, they failed.

2. No question the large music library and curation by real humans are big benefits. But all of that kind of goes to waste when the service fails to deliver. I was previously frustrated by such things as the animated "EQ" displayed to indicate a song has started playing. I was on a slow cellular connection at the time, and kept thinking something went wrong because I'd hit play on a track and see the EQ bars start moving, but heard nothing. Kept cancelling out and playing with my audio settings, etc. etc. Then I *finally* realized the EQ animation is a fake. In reality, my streaming track hadn't downloaded enough to start playing yet, so I had to wait 15 seconds or so for it to begin, ignoring the bars making it look like it was playing something. Bad UI design, Apple! Similarly frustrated with such things as trying to tag an entire album on Apple Music for offline listening. Typically, it seems like doing so at the album level does nothing, and I have to individually select the option for each track in the album to get it to actually download them and mark them as such. (Sometimes if I tag a whole album and then just walk away, I find it downloaded it eventually, at SOME point between then and the next day?)

3. Might not be completely an "Apple Music" specific issue, but it brings more complexity and problems with the whole matter of syncing data across multiple devices. My wife, for example, kept losing her custom playlists she created. We finally realized it always happened when she plugged her iPhone in to her Mac with a USB cable, as opposed to just letting everything sync in the cloud. I believe we worked around that problem by re-configuring iTunes on her Mac to only selectively sync, and unchecking the option to try to sync music, once the device was plugged in and the options appeared to change these settings for that iPhone in iTunes. Still, this is the kind of thing that trips a lot of people up -- and not all of them are patient enough to work through the problem until they reach a solution.

1. My point wasn't about whether Apple had succeeded or failed, it was about how despite Apple Music not being simple to use for the unsavvy, majority side of Apple's user base, I am surprised that the more savvy users that frequent this site are having trouble with and abandoning it.

I didn't read the rest of your comment on the grounds that our wires are clearly crossed and you wrote way too many words for me to want to try uncrossing them any further :rolleyes:
 
dollars then ;) and you are correct --

but 2.23 million people paying zero is still zero.

Still, 2.23 million paople paying 10 bucks is 22.3 million bucks.

i was half right as usual. But bank on it, apple music is making a buck in future.
If I'm correct Spotify has 20 million paying subs and they aren't making any money anyway.
 
1. My point wasn't about whether Apple had succeeded or failed, it was about how despite Apple Music not being simple to use for the unsavvy, majority side of Apple's user base, I am surprised that the more savvy users that frequent this site are having trouble with and abandoning it.

I didn't read the rest of your comment on the grounds that our wires are clearly crossed and you wrote way too many words for me to want to try uncrossing them any further :rolleyes:
That's correct. I'm a savy user, I'm a developer so obviously I know how to use a phone. Still, the Apple Music app is so confusing to me. Looks like they threw everything they could fit on the screen.
 
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When will Apple Music come to the Apple TV and what is up with search it only shows up to 20 albums when there are so much more I hate that they changed the search limit that should be a option up to us how big we want the search it is not my problem you still use 56k modem.
 
It'll be better when they add more radio stations. Beats 1 is trying too hard to ingratiate themselves with the hip-hop crowd. Always hyping up and repetitively playing crappy new music in order to sell more copies. "Literally everyone in the world" is a common phrase when they're referring to who is listening to or talking about some new ****** song du jour. Doesn't make for a balanced, rounded broadcast. The first week they played a diverse array of genres, but I don't hear that anymore.
 
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No, it's too bloated. No style. It keeps listing introductions to artists that I do not need introduction to - artists that are in my music collection. Amazed that they learn nothing from Spotify. Pandora is more savvy.
Apple seems to be a good hardware and OS company. It's pro audio and graphics seem pretty good. But it's general apps like iTunes, Music etc are sad.
 
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It has a lot of bugs but I don't find it hard to use. I must be much more intelligent than you.
 
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Forstall was legit. Too bad they let him go.

You can be legit as far as tech / design cred goes and still be someone who's getting in the way of what the company has to be on about. It can be disruptive, sometimes in costly ways, when someone valuable but also too ornery or insubordinate (or burned out?) is forced out or leaves in a huff. However, no one is irreplaceable, period.

If you aren't the boss then you cannot count on wagging the dog. If you have a powerful backer somewhere up the line, then you can probably get your way and make it stick for quite awhile. But when that backstop gets disrupted somehow --your rabbi gets canned, dies, leaves and doesn't pirate you along with him-- then you have to be ready to change up on command, or else jump ship.

Sometimes people discover to their horror that they're not actually prepared to leave when it might be time to move on. They know their stuff, they know all the other players, they know how things have fit together and where things are a little weak and where the code is spaghetti so leave it alone already, who knows what it does, work around it, and the whole setup can feel to them --incorrectly-- like job security.

So their next reaction is the wrong one: trying to make it work like it always did. "Here's my idea, let's roll with it, here's all you have to do, it's a piece of cake and a perfect fix..."

Right, but the new guy up top is not going to like having someone else trying put on the brakes or undermine his different instructions. Push comes to shove, new boss wins at least in the short term. Even if he's wrong!
 
truth be told, that is representative enough, as long as they were randomly chosen.
#1 They may have been randomly chosen, but it doesn't matter unless the selected participants are somehow forced to take the survey. If they can opt-out of the survey, that's a HUGE source of selection bias and pretty much already nullifies the validity of the data. After that, even if your data analysis is performed perfectly, you've performed it on crap data.

#2 "Truth"? How are you judging that 5000 (<0.1% of the overall Apple Music users) is "representative enough"? By gut feeling? They haven't revealed any of their methodology, not the least of which requires a "power analysis" to demonstrate that 5000 people is enough.

In my experience, most of these for-profit data analysis companies are pretty lazy with their methodology. Since no one's health is at stake, they can get away with playing fast and loose with their calculations. No one's going to press them all that hard to see their homework. I've seen a lot of **** analysis being done in the financial press. The more controversial their results, the more money they make. If their survey results don't make waves in the press, they can't stay in business.

As statisticians like to say, "78.4% of all data is made up."
 
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That's correct. I'm a savy user, I'm a developer so obviously I know how to use a phone. Still, the Apple Music app is so confusing to me. Looks like they threw everything they could fit on the screen.

What I don't understand is why they didn't just stay with the iTunes store format (like the iOS itunes store) and let us just play the music for free. Rather they give us an interface that tries to guess good music for me to listen to. I really hate having music pushed towards me. I would rather be able to have a useful interface to "discover" music based on what others like and what is new. Guess what interface gives me that? The iTunes store interface.....
 
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Spotify sucks big time and I cannot wait for spotify to be hacked and put out of business.

I don't trust their CEO and don't trust my credit card with them. Besides, if it weren't for the ad infested free option, spotify wouldn't be in business.

I rather people use Google music or MS Groove than spotify.
What is it about Spotify that gets you so upset?

Being so popular, while not my choice, it's used and enjoyed by millions.
 
I hate the fact I can't shuffle my artist. That is driving me nuts. Every time I want to listen to music and go to my iphone I remember that I can't shuffle music from an artist .I have to go to my apple watch to shuffle music from an artist. It's the most frustrating thing in the world that use to be there.

I didn't like it - confusing interface - I decided to spend my online streaming 'fund' on Spotify. Just fits a bit better with what I am doing and what I like.
 
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