OK. So I've been having some BAD LUCK with my Mac Book Pro purchase.
First one had a defective hard drive. DOA. Second one had a defective super drive. They tried to replace it but the new super drive had the same issues AND the mac repair scratched up my MBP.
Third one: very noisy hard drive. Mac repair replaced the hard drive but this one is worse. There's a whooshing sound and a grinding noise. Also when I tried to verify and repair the disk at disk utility it said it couldn't repair the disk. And then my battery started acting up. Percentage drops to 70% after 15 minutes of light web browsing.
Third issue: backlight is not working. I have to adjust it myself every time I move from a dark to light environment.
Fourth issue: mbp is overheating because fans don't kick in.
Sigh...
So I spoke with customer service and she was wonderful. Even offered me a refund. I have this weekend to make a decision. Do I want a refund or not? I really don't want to have to wait another week for them to take this one to the repair but I also really wanted a MBP.
Should I ask for another replacement or is that too much? Or a refund?
Decisions, decisions.
First one had a defective hard drive. DOA. Second one had a defective super drive. They tried to replace it but the new super drive had the same issues AND the mac repair scratched up my MBP.
Third one: very noisy hard drive. Mac repair replaced the hard drive but this one is worse. There's a whooshing sound and a grinding noise. Also when I tried to verify and repair the disk at disk utility it said it couldn't repair the disk. And then my battery started acting up. Percentage drops to 70% after 15 minutes of light web browsing.
Third issue: backlight is not working. I have to adjust it myself every time I move from a dark to light environment.
Fourth issue: mbp is overheating because fans don't kick in.
Sigh...
So I spoke with customer service and she was wonderful. Even offered me a refund. I have this weekend to make a decision. Do I want a refund or not? I really don't want to have to wait another week for them to take this one to the repair but I also really wanted a MBP.
Should I ask for another replacement or is that too much? Or a refund?
Decisions, decisions.