They agreed to swap out my 2.8 15" MBP for a 2.93 today!
I know that's fairly normal, but in this case it was a developer discount machine which specifically says no returns or exchanges. And it was a custom config (2.8Ghz) on top of that, which is also supposed to be no returns.
So I'm really happy with them making the exception. That extra 4% speed will make my work go so much faster.![]()
OP, and Shoppy,
Would you guys mind letting us/me know whether you 2.66 MBPs are running the P9600 or the T9550 processor?
Thanks in advance!
Sure, um is there a way to find out which processor it is? Like, somewhere I can look on the computer or...?
OP, and Shoppy,
Would you guys mind letting us/me know whether you 2.66 MBPs are running the P9600 or the T9550 processor?
Thanks in advance!
That's why paying more for Apple's product, not only for the item quailty, but also for the great customer service
It happened the same on me too. I bought my Alu Macbook 13" at the beginning of this Feb. There are no Apple store in my area, so I have to purchase my order from the local reseller.
After the 8th day, the 13" macbook start acting up, it freeze up randomly, become really unstable, so I call up the local reseller, turned out they told me that it's outside of the 7 days return period(and they keep focus on arguing the return period, didn't bother trying to help my issue.), and point me to contact Apple care...... What the.....! I mean, It's a brand new macbook and I have to take it for service only used for a week?!
So anyway, I called Apple hotline, showed them whats the problem and told them the whole story, and they transfer my case to the customer relationship dept., The CR agent was very helpful. He call up the local reseller, ask them give me a replacement, but the reseller refused. So, then the CR agent let me do the exchange from them directly, also allow me to upgrade to Macbook Pro without any restocking fee, i still had to pay the difference in cost. But, it made me really happy and satisfied.![]()
Apple was so nice to allow me to keep both Macbook and the Macbook Pro for a couple days to transfer my data. And have their people come my office to deliver and pickup the macbook & macbook pro in two different date.
I'm thrilled for the whole process, how they handle the case, so much care about their cumstomer.![]()
lol you wont even know the extra speed is there. but you will feel better about yourself whenever you look at "about this mac"
Oh, I know I won't notice any real difference. But it would bother the heck out of me that I missed a "free" update by 2 days.
Plus you never know, the new version may finally be good with more than 6GB ram. I'd be curious to find out.
So on the Macbook Pro's with the 2.53 Processor one can't install and see 6GB of RAM
The max is 4 then?
No, you can do 6. I'm just wondering if the newest ones will do more than 6. In other words, 8.
Just seems odd that the new 2.66 and 2.93 iMacs can do 8GB (and they basically use the same processors, and same integrated video with shared RAM). And then I can't imagine Apple would bother having any real hardware or firmware differences between a current 2.93Ghz iMac, a current 2.93Ghz MBP 15, and a 2.93Ghz MBP 17.
I might order two 4GB modules and give it a shot. I can always use one in another machine if the experiment doesn't work.
(Unless someone has already tried this with the latest 2.66 or 2.93 MBP 15s)
You think there is that much difference between the 2? I was thinking of buying the Macbook Pro today with the 2.53 Processor in it? Seems like everything else is the same other then the Processor. Isn't the video the same?? Since I was going to throw in a new SSD I didn't think it would make that much of a difference in performance after.
Well, interestingly enough, I can't really tell much of a difference (far as performance, speed etc) between the 2.66 and the 2.53 I had previous. I do notice this one gets abit warmer under the bottom although.
I just bought a 2.53 MBP from Amazon, I wonder if they'd swap out with a 2.66?
Call up applecare, if you can get a case number you should be able to do a swap.
How do you get a case number???
Explain to them the situation, most of the time they will give u a case number just for calling, if not ask them if they can make a case and add the notes stating that you bought a 2.53 and want to upgrade to a 2.66.
When I called he simply told me that he would give me a case number without me asking, and told me to hand it to the manager at the apple store.