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Maybe I just got a faulty one.

I sent them a replacememt request, but I think I'll order a couple more. Even w/o the metal power button the bumper looks and feels great.

Can you still turn the phone on and off with out the metal being attached? I just got mine in today....ordered on the 24th on November and reside in the big gumbo pot of NY:D
 
Can you still turn the phone on and off with out the metal being attached? I just got mine in today....ordered on the 24th on November and reside in the big gumbo pot of NY:D

Only if I leave on the little black thingy that had the metal piece connected.

You can see the black thingy on the pic I posted.
 
I made another order 2 days ago & they still havent charged me yet

is this a bad sign? will it take weeks & weeks for delivery?


I got my first order in a week & a half i think
 
ordered Wednesday, got confermation and shipped notification Thursday. It's been taken out of my paypal account already.
 
To those who have this bumper, does the top fit as tight as the bottom and the sides? The one I have (black and transparent) doesn't. At the top of the bumper, near the headphone jack, when I pull it off a littl bit, it stays like that and doesnt regain its shape. I have to put a littl le pressure on it so it could fit the iPhone like it should everytime. It's kinda annoying but I dunno if it's just mine. The bottom and the sides fit perfectly tho.
 
I'm still waiting for my second order, it seems to be taking a lot longer than the first order (which took a week).

I made another order last Wed for 4 cases and a sticker set, and it was delivered this morning. Much faster shipping than my first order.

However this time I paid a little extra for a tracking #, as some of these cases will be christmas presents for my brother's phone. Funny thing about this order was that I did not receive shipping confirmation until last night, but when I checked the tracking info, my package was already minutes away from my house!

Total fail...

One of the volume buttons fell off today...

Mind sharing what could have caused the majority of your buttons to come off? Normal use?
 
This happened to me too after only a few days, I contacted them and they are sending me a new one, though.

I contacted them via Email.

A sales rep called Ivy has answered my emails promptly.

They offered to send me a new one if I ordered another item.

I just answered back that I had no need to buy anything else and to just tell me how to get the replacement.
 
Mind sharing what could have caused the majority of your buttons to come off? Normal use?

I'd tell you if I knew.

Haven't dropped it or anything of the sort. I treat my iPhone like a small child so it isn't something on my part.

Both buttons dropped inside my pocket and other than keys and spair change, there's nothing else in there normally.
 
my ordered finally shipped got the tracking number


i ordered a red bumper and some other cases for my 3G


i also ordered the dock station for $5

ill let u guys know if it works good
 
I ordered mine 14 days ago, received 5 in the post today. Compared with my Black Apple Bumper the only difference I can see is the Metal Buttons look slightly different. Quality looks every bit as good as the Genuine Apple Bumper. Well pleased :)
 
just received my first two yesterday...

and have no complaints, especially for $4 a piece. after i received them i went ahead and ordered 4 more.

fyi-they took a little over two weeks to TX via registered airmail.
 
I'd love to know that too! I would like to order a black/blue one, which they don't have on the sw-box site :(
 
I received my second order today, which included the white/black bumper and a set of front and back screen protectors.

The bumper is just as nice as the first one I ordered (red/black). At first, I was having an issue with it being too tight, and the power button was constantly being pressed (someone else mentioned this above). All I needed to do was pop the plastic power button on the bumper out a little more, and now it's totally fine. The white/black looks great.

I haven't had a chance to put on the back protector yet...... the only one I'll be using is for the back of my iPhone..... I don't think that the actual screen needs a protector. I'll post back with my impressions when I install it.
 
SIGH. I am so pissed. Well, not pissed, because they're only $4 and change a piece, but damn...I'm disappointed. :(

I waited what seemed like forever to get my transparent/black and my white/black bumpers in, and they came yesterday. I put them on today and within 15 minutes the on/off metal button fell off of the transparent one. From what I can tell, only glue will keep the black rubber piece and the button together. Mine must have not been glued very good because I did nothing to make it fall off that fast. A couple of times in and out of my pocket, a few on and offs, and next thing I knew it was gone. :(

So I put on the white/black one. The first thing I noticed was how the + volume button stuck out more than the - one. I didn't mind it, they were tactile and everything and I'm not overly OCD so it was fine. Settled down to watch Inception and in the middle of receiving a text I hit the volume button for a shortcut key and it fell right off.

So now both of my new bumpers are useless in the very first day of getting them. Arghhhhhhh.

They were beautiful too. Same quality and mold as the official Apple bumpers. Same size cut outs, same feel, tighter fit. Everything was great...except the buttons need work. :(
 
I hear you Bawstun, same thing that happened to me.

I think what's frustrating is that the bumper looks SO GOOD and to see it break like that, just sad.

They are sending me a replacemenr btw.
 
so without the power button on the bumper the phones power button becomes useless? ugh, i hope my bumpers dont have this problem
 
Yes, effectively they become useless. I mean, if you have REALLY long and pointy fingernails I suppose you could hit the button. But all effectiveness is really gone, it's beyond ridiculously hard to push the button. Believe me I tried, cause I REALLY loved these bumpers. A lot.

For those who got a replacement, how did you go about it? Contacting sw-box's customer service? I'm willing to try. Not expecting much from a company from Hong Kong but it's worth a shot on my $8 and change investment. I'm just so sad because they were really nice. Loved the white plastic/black silicone one.
 
I do prefer the soft bumper, very comfortable for skin touching.I purchased one from http://bit.ly/gOVwsq,feel perfect from each angle, I do like the purple one, and bought for its cheap price.
 
Yes, effectively they become useless. I mean, if you have REALLY long and pointy fingernails I suppose you could hit the button. But all effectiveness is really gone, it's beyond ridiculously hard to push the button. Believe me I tried, cause I REALLY loved these bumpers. A lot.

For those who got a replacement, how did you go about it? Contacting sw-box's customer service? I'm willing to try. Not expecting much from a company from Hong Kong but it's worth a shot on my $8 and change investment. I'm just so sad because they were really nice. Loved the white plastic/black silicone one.

Yes, just go to your account and there's a CS section.

They replied fairly quickly and where very friendly.
 
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