New iPad 3 Cannot Connect to WiFi Out-of-Box

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gldubzakjr

macrumors member
Original poster
Sep 13, 2010
42
0
Pinckney, Michigan
I have been trying for the past three hours to get my brand new iPad 3 WiFi only model to connect to my Netgear WNDR4500 router on either 5GHz. or 2.4GHz. with no luck. I've turned off the Bluetooth, WiFi, rebooted, restored, etc.

Every time I try to connect it simply says "unable to connect."

What the hell? Has anyone else encountered an issue like this? My original iPad 1 worked with no problems what-so-ever. My sisters iPad 2 connects to my network without issue. What the hell is the deal with this iPad 3?

I've read numerous comments about weak signals, and I am sure updates will correct that in the future, but not being able to connect has me rethinking this purchase and Apple's future without Steve Jobs... The new CEO reminds me of a A-Typical corporate douche-bag that is all about the might dollar instead of the actual products. (A little off topic, but I'm really pissed right now)...

Anyone have any suggestions before I simply return the iPad 3 and walk away from ANY new Apple devices?

Thanks,

:mad:
 

Spink10

Suspended
Nov 3, 2011
4,259
1,002
Oklahoma
I have been trying for the past three hours to get my brand new iPad 3 WiFi only model to connect to my Netgear WNDR4500 router on either 5GHz. or 2.4GHz. with no luck. I've turned off the Bluetooth, WiFi, rebooted, restored, etc.

Every time I try to connect it simply says "unable to connect."

What the hell? Has anyone else encountered an issue like this? My original iPad 1 worked with no problems what-so-ever. My sisters iPad 2 connects to my network without issue. What the hell is the deal with this iPad 3?

I've read numerous comments about weak signals, and I am sure updates will correct that in the future, but not being able to connect has me rethinking this purchase and Apple's future without Steve Jobs... The new CEO reminds me of a A-Typical corporate douche-bag that is all about the might dollar instead of the actual products. (A little off topic, but I'm really pissed right now)...

Anyone have any suggestions before I simply return the iPad 3 and walk away from ANY new Apple devices?

Thanks,

:mad:
Wifi no longer works with the new iPad
 

ovrlrd

macrumors 65816
Aug 29, 2009
1,320
1
No, your network just sucks. But thanks for your hilarious post about how it is Apple's fault and is the beginning of the end for the company.

Does the Wi-Fi work on other networks? If yes then how is it the iPad's fault? If you say "because other iPads and devices work fine" then you fail Networking 101.
 

solidsnake32292

macrumors regular
May 29, 2010
161
24
Lol^^ but in all seriousness... It may just be your router... How old is it? When was it purchased? And maybe you should head to local best buy... Pick up a linksys dual-band Router and it will most likely solve all of your issues...
 

gldubzakjr

macrumors member
Original poster
Sep 13, 2010
42
0
Pinckney, Michigan
Wifi no longer works with the new iPad
What the hell does that mean? Of course it does, many are using it just fine; although the may have less signal strength than before, but that can be due to many interference issues that are easily corrected in firmware releases. My wife is a embedded software engineer, she's been designing stuff like this for over 20 years now...

I've already sold my original iPad 1 and will be shipping in on Monday. I bought this iPad 3 with higher hopes but if Apple's technical support can't give me an answer over the phone in the next 24 hours; that's it, it'll go back and I'll likely NEVER own another iPad again. For $699 this thing should work straight out of the box, just like every device I've ever owned under Steve Jobs watch.

This latest release from Apple leaves me wondering where the company is headed; perhaps mid-1980's once again... So sad too, they had such promise!

I am so pissed off and frustrated right now I could SCREAM... :mad: :mad: :mad:
 

Redjericho

macrumors 6502a
Sep 16, 2011
815
0
Oh and OP, it is possible that you have received the one faulty device i mean someone has to get it, maybe you should contact apple. you said yourself
many are using it just fine
 

eq2675

macrumors regular
Apr 16, 2008
122
0
Upgrade your router's firmware

Try the new iPad with security turned off just to see

If your router is a Netgear, well then your just SOL
 

Spink10

Suspended
Nov 3, 2011
4,259
1,002
Oklahoma
What the hell does that mean? Of course it does, many are using it just fine; although the may have less signal strength than before, but that can be due to many interference issues that are easily corrected in firmware releases. My wife is a embedded software engineer, she's been designing stuff like this for over 20 years now...

I've already sold my original iPad 1 and will be shipping in on Monday. I bought this iPad 3 with higher hopes but if Apple's technical support can't give me an answer over the phone in the next 24 hours; that's it, it'll go back and I'll likely NEVER own another iPad again. For $699 this thing should work straight out of the box, just like every device I've ever owned under Steve Jobs watch.

This latest release from Apple leaves me wondering where the company is headed; perhaps mid-1980's once again... So sad too, they had such promise!

I am so pissed off and frustrated right now I could SCREAM... :mad: :mad: :mad:
Your right if Steve was alive - you would have no problems with your personal network.
 

thatoneguy82

macrumors 68000
Jul 23, 2008
1,891
2
Beach Cities, CA
Some routers have a limit of devices that can be connected to it. I had a similar situation. My hotspot had 5 connected and a 6th one couldn't, even with the password. But, I figured it out.
 

falcora

macrumors 6502
Oct 8, 2011
390
4
OP, does it connect to other wireless networks? If not, it may be a faulty iPad. But it's definitely something to check out before you start blaming apple and their rogue CEO.
 

Dangerous Theory

macrumors 68000
Jul 28, 2011
1,980
28
UK
Steve Jobs wasn't a hardware engineer. He didn't make WiFi or any of the wireless components work in any Apple device. Stop being so ignorant and first test to see if the WiFi works on another network. If not, then the worst case is it's faulty and you get a replacement.
 

doboy

macrumors 68020
Jul 6, 2007
2,467
933
Did you happen to setup your router to block connection based on Mac address? Check your router settings first and even disable all security to see if that helps.
 

gldubzakjr

macrumors member
Original poster
Sep 13, 2010
42
0
Pinckney, Michigan
First off, I work as a network engineer myself so I am VERY, VERY familiar with the difficulties that occur with WiFi networks, and how to properly configure them and so-forth. The router, IS running the latest firmware releases, in-fact, I stay up-to-date on these updates on a monthly basis, so the problem ISN'T MY NETWORK... Everything else on the network works just fine... I support well over 200 devices on my local network without an issue...

As for defective product, well, I've exchanged two of them now, so now we have three devices; all from different product lots and all different serial number lots. So, is it me or Apple's lack of quality control???

I've called Apple, their only answer is to return the device for a new one. It's a 30 miles drive each time I need to perform an exchange. I've been back and forth three times today already.

I've tried several routers, including commercial ones and our Apple Time Machine with the latest firmware installed. And still, none of the three can connect... I've tried OPEN WiFi, WEP, WPA, WPA2, TKIP, AES, and so-forth and still, none of the three iPads can connect...

You're right, it must be me and not Apple's sudden lack of quality control...

Between the potential screen issue, heat issue, and wifi issues; I suspect Apple is headed in a backwards direction and that is truly a shame.

And by the way, two of these units were tested our at Best Buy and failed there as well, even their store display units cannot connect to WiFi; only LTE/4G...

Hmm... Couldn't be an Apple issue right?

:mad:
 

Spink10

Suspended
Nov 3, 2011
4,259
1,002
Oklahoma
First off, I work as a network engineer myself so I am VERY, VERY familiar with the difficulties that occur with WiFi networks, and how to properly configure them and so-forth. The router, IS running the latest firmware releases, in-fact, I stay up-to-date on these updates on a monthly basis, so the problem ISN'T MY NETWORK... Everything else on the network works just fine... I support well over 200 devices on my local network without an issue...

As for defective product, well, I've exchanged two of them now, so now we have three devices; all from different product lots and all different serial number lots. So, is it me or Apple's lack of quality control???

I've called Apple, their only answer is to return the device for a new one. It's a 30 miles drive each time I need to perform an exchange. I've been back and forth three times today already.

I've tried several routers, including commercial ones and our Apple Time Machine with the latest firmware installed. And still, none of the three can connect... I've tried OPEN WiFi, WEP, WPA, WPA2, TKIP, AES, and so-forth and still, none of the three iPads can connect...

You're right, it must be me and not Apple's sudden lack of quality control...

Between the potential screen issue, heat issue, and wifi issues; I suspect Apple is headed in a backwards direction and that is truly a shame.

And by the way, two of these units were tested our at Best Buy and failed there as well, even their store display units cannot connect to WiFi; only LTE/4G...

Hmm... Couldn't be an Apple issue right?

:mad:

I highly - highly - highly doubt you have done everything you said on this post. I personally think you are lying about exchangings, routers, etc.
 

Dangerous Theory

macrumors 68000
Jul 28, 2011
1,980
28
UK
First off, I work as a network engineer myself so I am VERY, VERY familiar with the difficulties that occur with WiFi networks, and how to properly configure them and so-forth. The router, IS running the latest firmware releases, in-fact, I stay up-to-date on these updates on a monthly basis, so the problem ISN'T MY NETWORK... Everything else on the network works just fine... I support well over 200 devices on my local network without an issue...

As for defective product, well, I've exchanged two of them now, so now we have three devices; all from different product lots and all different serial number lots. So, is it me or Apple's lack of quality control???

I've called Apple, their only answer is to return the device for a new one. It's a 30 miles drive each time I need to perform an exchange. I've been back and forth three times today already.

I've tried several routers, including commercial ones and our Apple Time Machine with the latest firmware installed. And still, none of the three can connect... I've tried OPEN WiFi, WEP, WPA, WPA2, TKIP, AES, and so-forth and still, none of the three iPads can connect...

You're right, it must be me and not Apple's sudden lack of quality control...

Between the potential screen issue, heat issue, and wifi issues; I suspect Apple is headed in a backwards direction and that is truly a shame.

And by the way, two of these units were tested our at Best Buy and failed there as well, even their store display units cannot connect to WiFi; only LTE/4G...

Hmm... Couldn't be an Apple issue right?

:mad:
So NOW you give us this information. Well done (Y)

Also, remember saying this just above? "What the hell does that mean? Of course it does, many are using it just fine"

Yet at the same time there's some huge issue with the WiFi and Apple have failed? Which is it?
 

Blorzoga

macrumors 68030
May 21, 2010
2,555
65
I have been trying for the past three hours to get my brand new iPad 3 WiFi only model to connect to my Netgear WNDR4500 router on either 5GHz. or 2.4GHz. with no luck. I've turned off the Bluetooth, WiFi, rebooted, restored, etc.

Every time I try to connect it simply says "unable to connect."

What the hell? Has anyone else encountered an issue like this? My original iPad 1 worked with no problems what-so-ever. My sisters iPad 2 connects to my network without issue. What the hell is the deal with this iPad 3?

I've read numerous comments about weak signals, and I am sure updates will correct that in the future, but not being able to connect has me rethinking this purchase and Apple's future without Steve Jobs... The new CEO reminds me of a A-Typical corporate douche-bag that is all about the might dollar instead of the actual products. (A little off topic, but I'm really pissed right now)...

Anyone have any suggestions before I simply return the iPad 3 and walk away from ANY new Apple devices?

Thanks,

:mad:
Just plug it directly into your USB port on your computer and use it as a wired device instead of a wireless device. Works awesome.
 

Redjericho

macrumors 6502a
Sep 16, 2011
815
0
Hm, so you have gotten 3 iPads that all cannot connect to your router, and there is next to nobody else having this problem.

There is something in common here, let's see if you can find it.
 

dmccloud

macrumors 6502a
Sep 7, 2009
991
14
Anchorage, AK
So NOW you give us this information. Well done (Y)

Also, remember saying this just above? "What the hell does that mean? Of course it does, many are using it just fine"

Yet at the same time there's some huge issue with the WiFi and Apple have failed? Which is it?
OP has contradicted himself so many times it's hard to tell what's true and what's not. I will say that his/her post is the first I've heard of some sort of "widespread" problems with the new iPad and WiFi. Mine has connected just fine to every WiFi network I've tried, and the majority of people have had no issues as well. Also, the iPads at my local Best Buy are connected to the WiFi there.
 

eq2675

macrumors regular
Apr 16, 2008
122
0
As for defective product, well, I've exchanged two of them now, so now we have three devices; all from different product lots and all different serial number lots.
You and your network are far to advanced for an Apple iPad, maybe you should consider a Windows 8 tablet.
 

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