Same with me.....reading gave me the most problems because of the uneven tinting.
-Kevin
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New iPad with serial number starting with DY
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Same with me.....reading gave me the most problems because of the uneven tinting.
-Kevin
Had to return my DY week 16 iPad yesterday, due to some software issues, that a restore didn't fix. I got a DM week 17 replacement, everything is ok, so far...
iPads with dust or other screen issues
Ok Guys I have tried 22 ipads in the UK
They all have had dust.... to bad for apple my eye sight is 20/20
along with dust there has been a pixel issue or a very yellow to brown tint in a few of them...
I gave up and kept one with a bit of dust in it.
The last one was a DY
The first unit had dust in it no pixel problems. I have checked with a 10X loop I use for looking at watches
I went to get one more unit for my brother and both the units had dust in them.
The fist one had 1 spec of dust and the 2nd one had 3 spec's
Apples Qc for sure is down. They can hire me for Qc but then even with 500 billion cant afford me... for the reason of rejecting the iPads with dust......
I am keeping this one unless another issue comes.
Has anyone tried to move the dust in the screen with a low static force?
Ok Guys I have tried 22 ipads in the UK
They all have had dust.... to bad for apple my eye sight is 20/20
along with dust there has been a pixel issue or a very yellow to brown tint in a few of them...
I gave up and kept one with a bit of dust in it.
The last one was a DY
The first unit had dust in it no pixel problems. I have checked with a 10X loop I use for looking at watches
I went to get one more unit for my brother and both the units had dust in them.
The fist one had 1 spec of dust and the 2nd one had 3 spec's
Apples Qc for sure is down. They can hire me for Qc but then even with 500 billion cant afford me... for the reason of rejecting the iPads with dust......
I am keeping this one unless another issue comes.
Has anyone tried to move the dust in the screen with a low static force?
Ok Guys I have tried 22 ipads in the UK
They all have had dust.... to bad for apple my eye sight is 20/20
along with dust there has been a pixel issue or a very yellow to brown tint in a few of them...
I gave up and kept one with a bit of dust in it.
The last one was a DY
The first unit had dust in it no pixel problems. I have checked with a 10X loop I use for looking at watches
I went to get one more unit for my brother and both the units had dust in them.
The fist one had 1 spec of dust and the 2nd one had 3 spec's
Apples Qc for sure is down. They can hire me for Qc but then even with 500 billion cant afford me... for the reason of rejecting the iPads with dust......
I am keeping this one unless another issue comes.
Has anyone tried to move the dust in the screen with a low static force?
Can you see the dust without the freaking loop?
22 ipads?
Please, really? Put the loop back in your drawer and just enjoy the damn thing. All these going back can be sold as refurbs and people can get great discounts on good devices because of the unstable nature of some people.Ok Guys I have tried 22 ipads in the UK
They all have had dust.... to bad for apple my eye sight is 20/20
along with dust there has been a pixel issue or a very yellow to brown tint in a few of them...
I gave up and kept one with a bit of dust in it.
The last one was a DY
The first unit had dust in it no pixel problems. I have checked with a 10X loop I use for looking at watches
I went to get one more unit for my brother and both the units had dust in them.
The fist one had 1 spec of dust and the 2nd one had 3 spec's
Apples Qc for sure is down. They can hire me for Qc but then even with 500 billion cant afford me... for the reason of rejecting the iPads with dust......
I am keeping this one unless another issue comes.
Has anyone tried to move the dust in the screen with a low static force?
The only thing unstable here is the Qc of foxconn and not apple.
Apple is not the manufacturer at the end of the day its foxconn.
I have never had isssue's with the first ipad - all the iphones with dust etc....
Its there and that is the reason the apple store would change it.
I've taken my 8th iPad back today - it's a DY job and had at least 3 areas of dust. Apple employee was a bit condecending suggesting that why should I worry if it doesn't impact the use. I pointed out that it costs £659 and I expect no dust for this.
Apple's success is starting to go to it's head. And that's very dangerous for them - especially when Samsung who do produce perfect stuff are snapping at their heals. That's where my cash is now going.
Apple's success is starting to go to it's head. And that's very dangerous for them - especially when Samsung who do produce perfect stuff are snapping at their heals. That's where my cash is now going.
Hi just use the one with the least dust. I assure you 99% of iPads have dust in them.
I have not seen a single one without any dust in it.
I'm not sure i'd use Samsung and perfect stuff in the same sentence. As with any electronics manufacturer, they have some level of acceptable quality for items shipped; and while they try to limit the amount of imperfections* only shipping perfect products would result in prices that are unaffordable. Minor variations are a normal part of manufacturing and as long as they are within the desired limits the product is shipped. The consumer gets to decide if that is good enough; and I'd dare say in the case of the iPad (and many other tablets) they've voted with their pocket books that they are.
* I use imperfections rather than defect because that's what they are - minor things that do not in any significant way impact the products quality or usability. A dead pixel in a corner might be annoying if you search of fit but doesn't mean the product is flawed. A defect would be a dead pixel in the center of the screen where it impacts the viewing quality; but that is not what I am talking about. Of course, some people get caught up in measurabation that they never use the device.
I agree with you to the extent of fly specking the device for minor dust or one dead pixel in a corner, or color shifts when looking at the screen from extreme angles. Extremely tinted, blotchy screens that affect normal reading though are another matter. To me those are defective as they impact the intended use in a significantly negative manner. The problem this time around is that there appear to be more than a few of these out there.
This new one isn't so bad. I can barely see it while reading (my wife doesn't see it this time) and I probably wouldn't have noticed if I was looking for it due to the last one being so bad. I can see it with the split keyboard up. Since they did a return and gave me a new one rather than a replacement, my 14 day window has restarted so I have time to decide if it bugs me.
If I decide to return this one I might just get my money back and buy a refurb iPad 2. Could get the 64gb one and still save $50.
No disagreement here - the things you describe would be reason to return a device.
I'm not so sure of that - these forums represent a tiny fraction of the user base and so can't used to represent the broader set of user's experience. Forums also tend to feed upon themselves where a few users who have the same experience follow-up withe me -too but the larger percentage who haven't don't chime in with "I didn't see that on mine" which make stem sample even less representative. If it truly were a wide spread problem you'd see enough returns to attract the attention of tech journalists who would love to be the first to call Apple (or any other manufacturer) to the carpet for quality problems.
All I can say on that is what I have read and my own experience. My first two devices were blotchy messes that the Genius immediately agreed to swap out. I don't think either of them were humoring me. They were bad. The third one is still tinted, but not as bad. They would have swapped that one also, but the guy told me that they were all like this to some extent and my chances of getting one that was worse was good. So I kept it. I have also read various accounts in the media about screen tint issues. How widespread it is, I don't know. This is why I said more than a few. However, the issue doesn't seem to be going away. It has been an overall disappointing experience, because I have never had this problem in the past with multiple Apple devices and I don't look for problems with consumer electronic devices that are mass produced. Believe me though, these hit you right in the face.
As someone who had a great iPad 1 and 2 on the very first try, and has been through 7 new iPads of my own and has personally inspected nearly 50 others, I feel pretty comfortable in saying that there is something up with the screens of the new iPad, period. I've handled nearly 50 of them. All but 1 or 2 showed some issue. People who indicate their iPad is problem free have likely handled 1 or 2. You do the math.
Add to that the increasing number accounts of multiple returns, and compare that to the accounts of returns for the iPad 1 or 2. Back then, if you got a wonky one, the wonkiness was gone by replacement 1 or 2.
Is everyone sensitive to, or do most care about, color shifts/tints/unevenness? Clearly not, or as you've said, the mass returns would trigger media attention. (Though history shows that mainstream tech stories regarding bugs and defects are often born on discussion boards...remember the dude who got a new iPhone with Chinese factory pictures already on it? That went viral straight to the nightly news. Posted first on macrumors.)
But insensitivity or lack of caring doesn't mean these iPads don't all have some issue with the displays, beyond the typical shortcomings of LCDs. It could be the manufacturing process. It could be lack of QC. It could be an issue inherent in the technology. I suspect it's a combination of all 3.
Based on my past experience, an iPad with a problematic screen was the exception, not the rule. This time around, the problem free iPad seems to be the exception. To my eyes. And my eyes are no more sensitive than they were for the iPad 1 or 2.
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I think mcdj in in NYC.
I'm the one in NH. I've giving up and am back to my iPad 2. What's funny is after my negative feedback about the screens to the Salem Apple store (via one of those email We want your feedback surveys)....when I went to return the last one and give up....the manager saw me and noticed me. She came out to ask what the problem was and I explained....the last one's color was off. Sepia iBooks didn't look sepia....and the color shift was really bad. She really didn't care. Kept saying she's so sorry....but really I could tell she wanted me done.
So I'm done. Happily back to the iPad 2, where the screen isn't as clear....but at least my iBooks is Sepia....and when I shift in my chair, I don't see the screen go from a green tint to a pink tint.
Hey....I get it....it's me. That's fine. I'll accept that I'm picky. The viewing angles to me are just bad....especially for a device with a screen that you always shift in your hands. I never had a tint, shift or color issue in games.....but in text based apps like Mail, Safari and books is where it bothered me to no end.
As for all the ones I went through with dings/scratches on the back....dust under the screen and dead pixels....those are all inexcusable (the dead pixels are the exception as those if small enough and out of the way....I don't care about). But if I turn on the screen and SEE the dust or dead pixels without needing to stare at the device....then it's going back.
I really do hope only Samsung are doing these screens and maybe sometime along the way another screen will show up and be better, especially with the viewing angles.
I will tell you one thing.....I never thought it was bad....but going back to my iPad 2 full time from weeks of using the iPad 3......the weight difference is noticeable. It's not that the 3 is heavy....just that the 2 is lighter.
-Kevin
But I'm just one stupid Mac Rumors forum user....Apple are selling MILLIONS!
-Kevin
I was meaning not too much harm for Apple. I'm sure the majority of people who don't abuse their gracious return policy won't be affected to much in the future (hopefully).
Thanks. I'll be sure to send Apple an apology note saying I'm sorry for abusing their return policy.
I'm sorry that the Apple genius twice replaced the iPad with dust under the screen.
I'm sorry that the Apple sales person replaced the one with dings and scratches on the back.
I'm sorry the Apple genius replaced the one with dead pixels.
Silly me....I guess I should have accepted the fact that these things happen and just bow my head and take my product home....even though in each case above Apple flat out said "that's not right".
Seems to me if I were "abusing" a policy....then the store manager would have confronted me to let me know that I can't return or purchase anymore iPads.
Abusing the return policy would be buying an iPad before vacation...using it for a week and returning it. That's abusing a return policy. What I did was return iPads either because they had an obvious defect....or a defect that I determined I wasn't 100% satisfied.
-Kevin
You already admitted the problem was you being too picky. Sorry, you can't take that back.
Yup I'm picky. That's MY right as a consumer spending my dollar.
Where one person might accept these issues....I don't. I clearly listed my problems in two categories.....out-right defects.....and issues that I saw with the device (tint, unevenness, etc).
I returned 4 iPad due to physical defects. Please, tell me how that is abusing any policy? Sure there are people out there like you that will accept a physical defect. Good for you.
I'm picky in my choice in how I spend my $600. I'm picky that I want the device to be free from a physical defect.
Hey, if you don't care....then you are Apple's #1 customer. You're most retailers number one customer.
-Kevin