AppleCare
Hello everyone, (and very sorry about the long post, I felt it necessary)
After reading a few posts I felt compelled to join in on the fun by signing up to this forum. Actually, it was "deadlydingo" statement he made about AppleCare.
I've been a daily Apple user for nearly six years. Prior to that it was nothing but PC,s. I started in '95 building my own and then for others. I would build, repair, replace parts for people (It became very lucrative for quite so time) but I was always finding myself working on the PC's for family members especially immediate family members. It kept me from making money working on others.
After receiving my new job position at work and after a little pushing on my behalf, I found myself with a PowerBook G4 (which I still have and typed this intro on) I fell in love with this thing right away. It's been a real trooper throughout the last 5 years and 7 months. After the first three years of continuous use, I had to replace the hard drive (not a problem for me) and everything was fine again.
After knowing how well this machine has performed, it was time to buy the wife and kids their own. I did some research on the web about Apple refurbished products and became to realize this was the route for me. They all received the white MacBooks for Christmas of 2006 (wife and two teen aged girls). Life was good...Not one PC in the house for me to work on....ahhh. No more "DAD, I CANT GET ON THE WEB!!!", or "Oh hunny, when you get done there could you look at my computer, it wont boot up?" Yeah man! Life is good.....
Oh yeah back to deadlydingo's statement....
So, last month my Mother-In-Law tells me her Mac Mini wouldn't boot up (Yes, we got her on the band wagon Christmas a year ago). I go over her house to see what the issue was. Well, I tried everything I could without taking it apart....nothing. So, I figured maybe I should take it to the local Apple store (not really local but not that far either) and speak with one of the so called "Geniuses" to get their take on the situation. Well, the guy asks me, "Did you Purchase AppleCare with the Mini?"

I bowed my head and reluctantly said "no..... I didn't".
Well, as you might have guessed, it was a few month's out of warranty. Then he said, "Hold on a minute, let me see when the warranty was up". He then replied, "This has only been out of warranty a little while (three month's), it looks to be a bad MB. Here is what we will do, we will repair this for you at no cost to you, you might have to wait a day or two before I have it fixed. I need to order the parts." Well my response was "Really! Wow, that would be great! Take three days if you have to! Two days later I pick it up. It now has a new MB, ram and the bottom ventilation pad and all it cost was the fuel to get there.
Well let me tell you, One PowerBook G4 over five years old with one hardrive replaced(and a battery, they don't last forever), three MacBooks going on three years (needing nothing) and one Mini (needed repair at no cost).
So, do people need to purchase "AppleCare"? It's still up to you but if Apple treats people the way they treated me without it, just imagine how they will treat you with it.
I think Apple really does care....Maybe that's why they called it that.
Oh yeah, one more thing. I will be buying the new MBP and will retire the PowerBook G4.
