I'm on my 3rd machine (2nd replacement) and Apple still can't seem to get it right. They clearly have some quality control issues and since mine is BTO it is coming straight from Shanghai and appears to not have any kind of quality control procedures whatsoever. 1st machine: loose battery cover and scratches right out of the box 2nd machine: even looser battery cover and even more scratches right out of the box 3rd machine: better battery compartment (not as noisily loose, but still loose) and a nice little dent in the frame by the optical drive right out of the box. For $2600 I sure as hell am not accepting any imperfections in my machine. I'm also not planning on wasting any more time on these new MacBooks with 0 quality control shipping straight out of China. I'm about ready to call Apple (for the 6 or 7th time) and ask if they have ever had someone switch from a Mac to a PC. Because thats what I feel like doing. Theses are the crappiest machines they have ever created and they don't seem to give a crap.