Apple definitely has become out of touch with people who have been loyal users and followers for decades. Granted, I have a 1985 Mac Plus that was my first computer in my office now that runs fine as well as owned just about every Apple product professionally and personally since then. Latest being iPhone 7's and 7 Plusses and MacBook Retina 12. This period reminds me of the Performa days. Jonny Ive needs to go. Nothing revolutionary coming out of him for years. Just a lot of blah, blah, blah and alumin-eeeium. Thin at the expense of performance, usability and guts is not design. If design trumps engineering for design-sake, then Apple is done. Do you see any new designs lately? These new MacBook Pros look just like my late 2013 MB Pro Retina 13 inch. The touchbar is not compelling enough to get me to replace it. Nor is smaller and thinner. Nor is much more expensive. The bean-counters seem to be in control trying to squeeze out more profits from less-attractive, low-volume 'Pro' products at the expense of users who rely on them. I spent a couple of hours in a relatively new Apple Store in Nanuet, NY yesterday getting an iPhone replaced. The tables are bare with little phones, iPads and watches on them. Nothing really revolutionary showing in terms of laptops and desktops. Lots of phones and ipads and third party speakers. Only one new Space Grey 13 inch basic new MacBook Pro model on hand. The Greeter wasn't even sure if they had any on the floor at all. Once people stop streaming into these Palaces of Mediocrity Apple will be left with some very expensive, empty retail spaces and a very expensive spaceship that doesn't even fly. I sat across from a 70+ year old woman who brought in her under 3 year old MacBook Air because it was running slow. Genius did a great job helping her for over an hour. She had AppleCare on it. This is Apple's advantage. Products and support and retail spaces someone like her can bring her laptop to and get help. Try that with a Lenovo, HP or Dell. You can't. Why has Apple abandoned this product support benefit as a selling point for its computer line? Google is coming on strong and has a huge lead in services that work better than Siri. Microsoft, too. Not sure Microsoft will succeed in the hardware space, but at least they are innovating. Apple copied Surface with iPad keyboard. Really? Blackberry was once the leader and is now dead. If Apple's iPhone suffers a blow similar to the exploding Galaxy Notes, then the important iPhone business is at great risk. Or if Google's Pixel takes off as I believe it will. This is the first time in a long time that I am truly worried about Apple's future. I read a long time ago in a business book or journal that once a business starts building monuments to itself in the form of fancy headquarters and buildings that is the start of the business's eventual decline. Cue: spaceship drone flyover video...