New MBP is slow

Discussion in 'Mac Basics and Help' started by rasmusDoh, Apr 18, 2010.

  1. rasmusDoh macrumors regular

    Nov 30, 2009

    Let me start out by concluding that i have googled this, a lot, and simply want your advice anyway!

    My 1.5 months old MBP (before the update = 2,56GHz 13" 4GB RAM) have been slow for the past few weeks.
    I really don't understand this, since it's all new and should be running a lot more smoothly.

    I get the Beachball a lot even when just using Safari while having a few light apps running in the background.

    The only things i've tried so far is repairing the disk permissions and having Spotlight re-index my harddrive(s).

    1. Can someone please have a look at my Activity Monitor and see if there's a problem there - i myself can't seem to find it, since i have a bunch of free and passive RAM to spare.

    2. Can the problem be having to many applications installed - not running? Can't see why since they aren't running, but i'm not sure.

    3. Can the problem be having my external harddrive (USB) plugged in all the time? Again, just wanna make sure!

    4. What about having VMWare Fusion installed and having Win XP on Suspend (not Shut Down) in there? Again, can't see why, since the Fusion app itself is closed.

    5. Having a lot of Spaces (six)?

    Thanks a bunch in advance!

    EDIT: Forgot to ask. Are there any test(s) i can run to get an idea of how much slower my MBP is than it "rightfully should be" - something to compare it to?

    Attached Files:

  2. rasmusDoh thread starter macrumors regular

    Nov 30, 2009
    If it ain't a hardware issue (which i really don't hope - and don't think since i don't remember it being slow the first week or so), shouldn't a reinstall of Snow Leopard be able to fix everything causing the system to slow down?

    Would an Archive and Install do the trick?
  3. PsyD4Me macrumors 6502a


    Mar 11, 2009
    under your bed
    did you use Disk Utility to check your drive for errors? (i know you already verified permissions)
  4. rasmusDoh thread starter macrumors regular

    Nov 30, 2009
    No - didn't know you could do that. Will that check the HDD for issues / errors on the "physical disk" (the hardware)? It would be awesome to rule out this whole thing being about hardware!

    My OS is in danish, so would it be the button that, translated, is called "Control disk"?
  5. rasmusDoh thread starter macrumors regular

    Nov 30, 2009
    I tried the "Control disk".

    No problems found.

    Does that conclude that it ain't the HDD that's causing the slowness?
  6. robeddie Suspended


    Jul 21, 2003
    My inclination is that you may very well have a faulty hard drive. But before getting a new one, try:

    1) Diskwarrior 4.2 (if you can borrow or buy a copy). It's a killer program that for years has been the defacto first choice of Mac techs, and often solves most hard drive problems other repair programs (even Disk Utility) don't even find. There have been countless times I thought a had a 'hardware' problem and BINGO, Diskwarrior solves it.

    2) P-ram reset.
    (Resetting PRAM and NVRAM)
    >Shut down the computer.
    >Locate the following keys on the keyboard: Command, Option, P, and R.
    >You will need to hold these keys down simultaneously in step 4.
    >Turn on the computer.
    >Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    >Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    >Release the keys.
  7. rasmusDoh thread starter macrumors regular

    Nov 30, 2009
    Will try your suggestions out, but damn - really hoped it wasn't an hardware issue!

    Anyway, if it is infact an hardware issue:

    1. Any idea how long it takes for Apple to replace the HDD and send me back my computer - any experiences?

    2. How would Apple actually conclude that my harddrive IS broken and thus give me a new one?
  8. maril1111 macrumors 68000


    Mar 14, 2010
    Hi rasmus you could try running a hardware test which is located on the original install disc that came with your mac and press d after the restart and see if any problems were found
  9. rasmusDoh thread starter macrumors regular

    Nov 30, 2009
    maril1111, will do!

    Just though of something else.
    My Dashboard is super slow to load - 5 to 15 secs - the first time i use it after the computer has been sleeping. And i don't have more than 5 very light widgets because of this.

    Do that also indicate a faulty hard drive - since i figure Dashboard is loaded from that after having slept?
  10. CubeHacker macrumors 65816


    Apr 22, 2003
    Might want to go into energy preferences, and set your hard drives to not spin down when idle. It might take some drives 5 seconds or so to spin up and get ready, and this might be causing some of the initial slowness. Not sure if this is your problem, but it doesn't hurt to try.

    I generally recommend turning that option off anyway, as its not physically good for a drive to constantly be spinning up/down throughout the day.
  11. rasmusDoh thread starter macrumors regular

    Nov 30, 2009
    CubeHacker -> Already did that some time ago! :/
  12. ae3265 macrumors member

    Feb 3, 2009
    What is firefox doing that it's eating 30+% cpu???

    Watch activity monitor and sort by CPU, FF shouldn't be taking up that much on a regular basis...make sure you're on the latest version and you might want to start looking at what extensions you have loaded. Is it still slow when FF is closed?

    I think you need to rule out software issues before hardware. Often, when a disk goes bad you can hear it spin up and down or give off a "clicking" noise.

    Is it slow when you first restart your computer? If not, how long does it take to get slow? (Note: when you very first login, some programs have to start, so give it like 2-5 minutes). Does your computer restart in the same amount of time as it did when it was new (or close)?
  13. rasmusDoh thread starter macrumors regular

    Nov 30, 2009
    Did all the stuff you guys suggested - nothing helped. Even DiskWarrior.

    Don't know why all those tests don't recognize that there's a problem, cause i really really think my hard drive is broken / faulty.

    Called Apple Support and described my problem to him and he agreed that the drive is probably a faulty one - and have been from the start. If i think it through it was probably this slow since the start.

    He suggested doing a full erase of my drive and seeing if it's still slow then - if it is, the drive's broken.

    Guess that's what i'll have to do then!
  14. Matthew Yohe macrumors 68020

    Oct 12, 2006
    Yeah, it's your external drive. And it probably doesn't respect any option in your energy preferences to spin down the drive.

    OS X still has an issue with USB drives where it halts the entire system, beachballs and waits for external drives to spin up.

    Disconnect your drive and test that.
  15. AdamA9 macrumors 65816

    Feb 2, 2010
    I get this a lot on my iMac. Very frustrating since I've only had it a couple of months. Already seems my Mac is slowing, although I was told by plenty of people that OS X doesn't slow down; it's only Windows that does.
  16. rasmusDoh thread starter macrumors regular

    Nov 30, 2009
    Matthew Yohe -> Think i experienced this slowness before, when not having it plugged in all the time, too - but i'll try it out again!

    Since you say USB, i guess i can still leave my FW800 external HDD for Time Machine plugged in all the time!?

    AdamA9 -> Yeah i f***ing sucks. A brand new, high-specced computer with a "can't-slow-down" OS - and yet it still is infact slow!
    Have yours done this from the very start? Maybe you have a faulty hard drive too (if mine actually is)!?
  17. rasmusDoh thread starter macrumors regular

    Nov 30, 2009
    Just to be sure.

    When you're talking about setting my hard drive to not slow down when idle, you mean this option, right?

    Attached Files:

  18. AdamA9 macrumors 65816

    Feb 2, 2010
    No not since I bought it. But over the past month I've noticed that when it's sleeping, it is taking much longer to wake up, sometimes up to 15 seconds when before it was almost instant - also the beachball keeps appearing, typically when using iTunes, but sometimes other programs.

    I do a lot of web/picture editing, and told the guy in-store what my uses were and he said this machine should cope easilly, and that I wouldn't experience slow-down. Maybe I have a fault, maybe I don't - I just wouldn't have expected to notice this much difference after just a couple of months.
  19. rasmusDoh thread starter macrumors regular

    Nov 30, 2009
    Hmm my computer starts up absolutely instant from sleep mode.

    But does that say anything about whether or not my hard drive is faulty?
    Isn't the sleep mode start up time based on memory (RAM)?
  20. rasmusDoh thread starter macrumors regular

    Nov 30, 2009
    It's driving me crazy that the beachballs are so random, so i can't seem to figure out whether or not it's the hard drive - or just some software screwing up from time to time.

    Have no problem doing a clean OS install, but these beachballs being so random makes it hard for me to figure out whether or not it it'll have helped, since.

    Please tell me, do you guys only VERY rarely have beachballs? Like only when doing super heavy work?

    Also, i really wanna know, how Apple would check my hard drive to determine the status of it - if i send it to service?

    Thanks again
  21. TaSobekRa macrumors newbie

    Apr 18, 2010
    If its not hardware, then it has to be software related. Go to -/Library drag the caches file there to the trash. Then go to ~/Library then drag the Caches file there to the trash. Then restart the computer holding down the shift key till you see the apple icon, safe boot. After you log in dump the trash, and shut down. When you start up after the startup chime press Command+Option+P+R till you hear the chime a second time. Release the buttons at that time. If that doesn't work I would definately do an archive and install.
  22. rasmusDoh thread starter macrumors regular

    Nov 30, 2009
    Thanks TaSobekRa, nice description of what to do!

    Just wanna know, if your suggestions doesn't help, if archive and install would be a good idea. Wouldn't a full erase be a better idea, to clean the system totally of possibly bad software?

    I might be wrong, cause i've used Windows all my life and are not used to Mac OS X and the way it's built.
  23. thejadedmonkey macrumors 604


    May 28, 2005
    Generally, archive and install will re-load all of the files onto your computer, and fix any corrupt files. A clean install will also wipe the use preferences.

    I'm surprised no one's asked.

    1) How full is your hard drive? If it has less than 10% free, it might be that OS X is running out of space.

    2) Try creating a new user account, and use that one for a while. See if that account slows down. If it does, it's an OS/hardware issue, but if it doesn't, it might be something in your user account screwing up.
  24. rasmusDoh thread starter macrumors regular

    Nov 30, 2009
    I have 60 / 250 GB left, so that's not the problem.

    Will try the user account thing.
    You say that if that one slows down too it's an OS or hardware issue.
    If it is an OS issue would the solution the be archive and install - or would a full erase have to be done?
  25. tabasco70 macrumors 6502

    Mar 10, 2009
    Last year my year-old Macbook was doing something similar. Safari would beachball alot, or it would take a while to view all my documents in Finder. Sometimes the everything would freeze would for about a minute and resume. The experience wasnt completely slow, but rather choppy.
    I deleted a lot of stuff and reinstalled Safari but it didn't really fix anything.
    I tried to ignore it but then Safari started crashing after beachballing, and then one day my computer refused to start up.
    I reinstalled the OS after fiddling around with it and everything was fine. Apparently I'd installed some fonts that the OS wasnt really appreciating.

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