Go ahead and read that again. Encapsulated within that statement are all the individual things that people like about Macs, all summed up nice and pretty. The packaging, build quality, integration, retardedly easy setup of everything, OSX, iLife, iWork, lack of viruses, lack of spyware, lack of maintenance, etc, etc, etc.
I'm going to go ahead and disagree on most of the points.
(The packaging is nice though.)
The integration sucks, and isn't so much retardedly easy as it is retarded. Just look at the way a Leopard machine talks to a home network. It doesn't even automatically detect your NAS drives, you have to either disable the firewall entirely to make them show up, or mount them with a home-written script, whereas a Windows machine is just plug-and-play, you map the network drives permanently in 5 seconds and they stay there. And once you manage to hook up a Mac to your NAS drive, you wish you hadn't because it leaves a trail of garbage files that are invisible on Macs but not on anything else. .DS_Store being one culprit, "_MACOSX" folders in zip archives being another, but the worst are the "__..." thumbnails it saves for every goddamn image file it stumbles across. Entering a few cryptic lines in Terminal will ease the pain somewhat, but if going into Terminal and typing code is user friendly for n00bs then I guess we could all go back to DOS.
Lack of maintenance, ummm yeah... leaving aside repairing the stupid disk permissions on a weekly basis, I'm not sure how Leopard treated you but as far as I'm concerned it was a bug factory. Flakey wireless, blue screens of death, strange voodoo-ish video bugs, Adobe CS3 files destroyed when saved over the network, it was on par with the initial release of Vista in terms of being flakey, but with none of the excuses since Apple is in complete control of both hardware and software.
The lack of viruses and spyware, tell it to someone who had either of these on a PC because I never did. It's a strong argument against Windows 98, but we left that behind 10 years ago.
Build quality, well I don't have half a dozen Macs to base my assessment on but the only "work Mac" I've owned is an iMac 24" that died after a year, which automatically rendered it the least solid machine I've ever owned. I'll chalk that one up to bad luck though. But there was one batch of iMacs (the white ones) that had a failure rate of 30%, which has to be some sort of record.
iWork was supposed to be 100% compatible with Excel, but after about 30 minutes I found that it translates about as accurately as Yahoo's Babelfish, so I couldn't use it.
Then there's the extreme sensitivity to third-party drivers and system enhancements like the DivX codec or the Logitech Control Center, these can bring a Mac down. Not to mention the driver for my firewire audio device (Yamaha 01X), I tried it on my iMac and then had to spend a whole day tracking down whatever it was that gave me the perpetual blue screen on startup (turned out to be a 1 kB MIDI driver file buried somewhere in the Library).
What *do* I like about it, well... QuickLook is a nice preview feature. The PDF integration is good. The industrial design aspects are wicked. And I like FrontRow better than Windows Media Center because it's more streamlined and uncluttered. As for everything else... unremarkable.