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it wasn't up until they released this new version, previously you had to pay to unlock it otherwise you were restricted to 1 minute playback.

everyone with the app already installed (and using it) paid for the app (either by having to pay to unlock or by having a plex pass).



this is the correct answer. Infuse wipes the floor with the plex client app (on both iOS and tvOS).
Um, I believe you only had to pay to unlock if you were REMOTELY streaming. If you were LOCAL streaming your own library at home, for example, it was (and always has been) completely free.
 
not true.
i have that setting disabled (always have), and the "live tv" button shows in the iOS app with no way to disable it.

in fact, tapping on the live tv button in the app actually tells me that live tv is disabled on the server.
iOS app version 2025.10.2 (981)

The commenter I replied to said: "Live TV is shoved down our throats with no way to disable it". That is factually untrue. Yes, the button is still there, but Live TV doesn't show up on the Home screen or when you touch the Live TV button.

So, it's a useless button for some of us. I'll just ignore it. That's not a big deal. There are many things I ignore in various UIs. I don't have to have full control over every aspect of a UI to use an application.

In any case, my primary server is Jellyfin and primary player is Infuse. I use Plex a fair amount though and have no issues with it. I haven't done extensive testing of the updated iOS app (it just showed up for me today), but I haven't run into any problems with it in about 20 minutes of testing. I think it's a cleaner interface than the old app.
 

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I updated and now the app crashes when it opens. I deleted it and reinstalled but still does the same thing. iOS 18.4, 15 Pro Max
 
Um, I believe you only had to pay to unlock if you were REMOTELY streaming. If you were LOCAL streaming your own library at home, for example, it was (and always has been) completely free.

nope, you had to pay to unlock the app regardless of local or remote.
you now have to pay to enable remote streaming if you don't have a plex pass.
 
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The amount of gaslighting in this thread is quite unreal. A lot of basic functionality has been removed like offline syncing, Live TV is shoved down our throats with no way to disable it, but sure the 'moaners' must be a vocal minority. Oh, and have I mentioned the upcoming price hike for their premium product? You're paying double for less functionality, but hey let's defend the company.
That's not what gaslighting is.

And if you're going to respond to my comment, please quote me instead of using subtext so I can see it quicker and address it. Thank you sir or madam.

I did not pay a single extra cent for this update so I am not sure what you're referring to.

As for Live TV, it has been in your face all along so I take it you did not use the app much to begin with?
 
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I hate it. They do anything to promote their own junk content. Plex has been constantly worse for your own media the last 5 years or so-
 
As for Live TV, it has been in your face all along so I take it you did not use the app much to begin with?

not true.
in the previous version of the app, as i had live tv disabled on the server, it wasn't pushed as an option on the app.
now it is, as a button, which serves no function to those that have it disabled.
 
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Plex Server is great. The Apps especially the mobile Versions are not usable. With this new Updates DoVi Profile 5 are not working again. Same for the TV Experience app. Reported it many times and no one cares. I have Plex Pass for almost 10 years.

Glad I am also an Infuse Pro User. So I can just use this App with Plex and it works perfectly and plays everything the native App can`t.
 
Why oh WHY are my downloaded tv episodes no longer categorized within each season but individually each episode??? Also, I can't seem to be download every episode at once within the season but rather have to download it one by one??? Am I missing something or are the devs really just did a dumb downgrade in terms of the downloads feature? If the latter is true then how did that even pass testing.
 
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Why oh WHY are my downloaded tv episodes no longer categorized within each season but individually each episode??? Also, I can't seem to be download every episode at once within the season but rather have to download it one by one??? Am I missing something or are the devs really just did a dumb downgrade in terms of the downloads feature? If the latter is true then how did that even pass testing.

downloads rarely worked at all in the previous version, and still rarely work well in the new version.
there has been no downgrade, it's just as bad as it always was, but in a different, new, and exciting way!
 
I see no reason to stop using Plex for the server part, but I think I’m gonna be sticking with Infuse for watching

I really only do local streaming anymore which helps also
 
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with the new app yes.
with the old app you previously had to pay to unlock the playback restrictions - you are clearly not reading posts properly.

the new app now requires a fee to be paid for remote streaming (if the server does not have plex pass).
the old app required to you pay to unlock it (via in app purchase) for any sort of playback (auto unlocked if you had a plex pass).

the original post you are not understanding is that everyone up until now will have paid for the app - your argument was that the app was free and plex made no income from it, which is false.
When you say "new app", which one are you talking about? The link I referred to that says only mobile apps need unlocking, is dated OCT 2024.
 
I see no reason to stop using Plex for the server part, but I think I’m gonna be sticking with Infuse for watching

I really only do local streaming anymore which helps also

i think that's how a lot of people are starting to do.
the only snag with infuse is no supporting for transoding, so if you're server side internet connection isn't fast enough you will have problems streaming when remote.

for local use it's a no brainer both on iOS and tvOS.
 
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i think that's how a lot of people are starting to do.
the only snag with infuse is no supporting for transoding, so if you're server side internet connection isn't fast enough you will have problems streaming when remote.

for local use it's a no brainer both on iOS and tvOS.

I switched over to T-Mobile Home Internet last year and it's one major flaw is the inability to stream remotely with a workaround system. I've not taken the time to set that up as I don't really care that much about remote streaming.

(can just pick something from any number of other sources if on the road looking to watch something I figure).
 
I switched over to T-Mobile Home Internet last year and it's one major flaw is the inability to stream remotely with a workaround system. I've not taken the time to set that up as I don't really care that much about remote streaming.

(can just pick something from any number of other sources if on the road looking to watch something I figure).

to be fair, it's an infuse problem and not a plex problem, and infuse has the same problem with jellyfin.
i'm not sure why infuse finds it's hard to do this, as all it has to do it let the server know that it's remote and the server will deal with the transcoding. infuse itself doesn't need to deal with transcoding as it'll receive an already transcoded stream based on the fact it's remote and not local.

that's the only reason i have a plex (and jellyfin) client installed at all (for iOS remote playback), locally i use Infuse all the time.
 
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nope, you had to pay to unlock the app regardless of local or remote.
you now have to pay to enable remote streaming if you don't have a plex pass.
Don't mean to keep beating a dead horse but there is this MR article from last month that said:

"Along with increasing prices, Plex is no longer going to offer remote playback for personal media as a free service. Plex users who want to be able to stream content that's not on the same local network as the server will have two options."

To me, that says it was free and only if the content is not on a local network do you have to pay.

I have a Plex Pass forever so I haven't ever tried using it for free, but was pretty sure that playback of personal media on a local network was free.
 
I think the new app looks nice, but is harder to use, slower and buggy. The hamburger menu was much easier in my opinion and having the useless Live TV tab at the bottom irks me. It is not something I would ever use and I turned it off in settings the moment they added it.

I always had to use Infuse to access Plex on my Apple TV, because Plex wouldn't/couldn't fix an audio sync issue. From now on, I will use Infuse on all platforms. Fingers crossed my play position will sync between them, as I have found this to be unreliable in the past.
 
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"Browse" is right next to "Recommended" so it's literally the easiest 1-tap thing you can do and you're complaining?
Which I wonder why you're complaining because you said you use the Infuse app as a player...?
old app: whenever I open my Movies library, my "TV Shows" library, it "remember" that I want to "browse" my content, not to get "recommendations".
new app: no options to "remember", it always default to "recommendations".
new experience -> worse.
isn't that hard to understand, ain't it?
and I HAD to use Infuse due to Plex Player having issue on my Apple TV, but I've always used Plex because it is far better in library management compared to Infuse. at least, until now.
 
A vocal minority does.

As usual with reviews, those who don't have issues with it are not saying anything.

With the amount of Plex users, the tally of complaints shows the majority don't have problems.

I used it as Plex Preview for months and it's good.
I downloaded the iPad update and watched a movie and tv show. The app is absolutely horrible. Performance is terrible.

I can’t even pause movie with the space bar on the Magic Keyboard or tap to pause on the screen.

Switching between libraries is now a huge pain in the arse involving more navigation and drop down menus that don’t scale well on an iPad. Before this was done simply by pressing the hamburger menu and then I could select and jump to anything I wanted.

They seem to have removed the theme music from TV shows when you’re browsing around the library.

The UI elements are out of scale, some icons appear unnecessarily tiny.

It pushes the OnDemand crap down your face, previously I could simply hide it.

We have enabled pins to protect adult profiles from the children. You now have to type in the pin code using the iOS keyboard, previously it had a large keypad to easily punch in the numbers.

This is updating for the sake of updating what was already a well laid out and functional app.

What does this bring that’s ground breaking?
Nothing.

Some of these things are easily fixed, and I’m sure it will get better with future updates. But why push the app in this crap state? What’s the fricking rush? No one was demanding a new app because the previous ones were so bad. Again, it’s just pushing crap down peoples throats with updated design choices which don’t actually add anything or improve the User experience.

If the new app displayed functionality in a well laid out manner, allowed for faster navigation, was re-written to be faster and efficient. Offered new functionality that wasn’t there previously, then great, I’m not against change.

I just don’t see any of those things in this new release.

To say a nice thing about it. When you click on a movie or TV show, I like the new layout. It looks a bit more modern.
 
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What does annoy me, is that with every release, the actual media player seems to get worse. Multiple times, I get weird errors from Plex about files that it complains it cannot play, inevitably, said file will always play perfectly well in VLC, from the same source (my local NAS).
That was the exact reason we switched to Infuse, as it has rock solid playback for everything. Plex Extras are missing though, and the developer doesn't seem to want to add support for it.
 
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