A little too much. I'm a computer techie @ an elementary school. Last summer we pretty much overhauled the whole wireless network and did some work on the wired one, too. And then when school started again, the teachers thought that we hadn't done anything because there weren't any big, grandiose, catchy changes. To the common person, they don't understand all the under-the-hood/infrastructure changes. They expect if something changes, it'll be a big, showy change. And that really pi**es people off like me who can understand how big & important the infrastructure is.