Dear ________,
Thank you for taking the time to e-mail AT&T regarding the extension of
the eligibility dates to upgrade to the iPhone 3G S and why September
was chosen as the cut-off. I apologize for any frustration or confusion
this change may have caused. My name is Jacqueline Wright and I am happy to
help you with your inquiry.
I have researched your concern and find beginning Friday, June 19, 2009,
iPhone 3G customers who purchased and activated their iPhone 3G in July,
August, or September of 2008 may become immediately eligible for the
best upgrade pricing. We have been listening to our customers which is
why we have chosen to extend the upgrade eligibility for the 3G S;
unfortunately there did have to be a cut-off since this could not be
extended indefinitely. To be immediately eligible, these customers must
meet the following criteria:
* Purchased and activated iPhone 3G in July, August, or September of
2008.
* Have an average combined monthly recurring charge of at least $99 per
month (rate plan plus features), per line.
* Meet all other AT&T upgrade eligibility requirements (e.g., good
payment history, be in good standing, etc).