I bought my Mac in 2007. I had liked what I had used prior to my purchase and was all caught up in the hype of OS X. It wasn't until after the return window had closed that the problems with OS X started and the hardware started to show its limitations. I couldn't return it by the time I knew I was not satisfied with it. I've tried several times to sell it unsuccessfully. People back out because they realize they can get a better deal with a PC.
They're overpriced. $1499 for a "desktop" with a dual core processor and integrated graphics? Only a sucker is gonna fall for that.
Considering I had two units fail multiple times because of build quality, that would be true.
Go ahead and laugh at that. Let me know when OS X finally fully supports bitstream decoding of video playback, gets proper multi-display support.. better yet, let me know when OS X FINALLY gets cut and paste support in Finder.
Okay, that couldn't be further from the truth as far as PC sales are concerned. True, netbooks are selling good. But HP, Dell, etc. are still selling tens of millions more units of standard computers per year than Apple.
As Steve Jobs once put it, for Apple to double its market share it only has to go from 3% to 6%. In an industry as large as the computer industry, thats not much of an achievement.
Apple makes more money because they charge double sometimes triple what their computers are worth.
Again, a $1499 "desktop" computer with a dual core processor and integrated graphics and a 24" screen? I could build something far more powerful for $1,000 less with a similar quality screen.
Why would you pay $2999 for something that already exists in the PC market for more than $1,000 less? In fact, HP has a quad core 17.3" system for $1,349.
"Splendid customer service"? Hmm . I don't know about that. Apple only took care of me because I live in California and we have some of the strongest consumer protection laws in the world. I could have named Steve Jobs in a small claims lawsuit and had him served directly.
I also went without a Mac for nearly 3 months combined because of their "splendid" customer service returning my Mac in worse shape than I sent it out in.
I truly wish I could sell it. Every time I try the person backs out because they find a better deal on a Windows PC. It's happened 3 times now.
But its okay. For the moment my Mac is happy running Windows 7 as the primary OS and Snow Leopard just for updates.
As I've said many times before, Apple's customer service ratings are highly skewed. You have people at this forum who have had their motherboards fail half a dozen times, yet they're still "satisfied" and happy with Apple. If you have one hardware failure of that magnitude in a PC product, that customer will never buy from that company again. Apple's brand loyalty is what keeps their customer service ratings high. Though I do know of a large number of people who have had a run in with Apple support who will not be purchasing another Apple product as a result of the way Apple builds their products and treats their customers.
So you think its genius of Apple to rip people off based on their need for vanity products rather than products that would actually help them in the real world?
What innovation would that be? Glass screens? Already had been done. The two tone design? They stole it from HP. They stole the keyboard from Sony. They have no standard features like eSATA or HDMI or multi-card readers or even full size ExpressCard. The battery? My 12 cell HP battery was giving me 7 hours of battery life for almost a year before the new MacBook "Pro" was introduced.
This is the funniest thing about Apple's fanbase. Apple can do NO WRONG. It is ALWAYS the users fault.
So lets see here. It's MY fault that Apple shipped my first Mac with a bum DVD writer and a plastic case that turned yellow and cracked with heat?
It's MY fault that they screwed up the repair so many times that they had to replace the system?
It's MY fault that I only use my then new MacBook to convert the occasional video for my iPod and yet that amount of heat still caused case cracking and battery warping?
It's MY fault that even after they replaced that case, it happened again a few months later? The case and battery on that plastic Mac was about 7 months old. The battery had barely over 10 cycles on it! Yet the case still cracked from heat even though I only used it enough to keep the battery healthy and to convert the occasional video. Yet thats MY fault that it cracked? It literally NEVER left the desk and it only moved a little bit. It was never set down on the back in a manner that would affect the area that cracked.
It's MY fault that Apple's contracted technicians broke my display during the repair process and replaced it with a defective one? Uh huh.
It's my fault Apple won't build proper display support into OS X?
It's my fault that OS X completely locked up when I inserted a DVD? hah!
