I hope the watch is more popular in other stores than the one I visited yesterday. When my wife and I went yesterday around lunchtime, we were two of three customers in a sea of blue shirts.
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NO Macbook in London today!
- Thread starter naujoks
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I hope the watch is more popular in other stores than the one I visited yesterday. When my wife and I went yesterday around lunchtime, we were two of three customers in a sea of blue shirts.
I'm based in Norwich but spend a lot of my time in Durham, so these are the only stores I can easily visit. Friend of mine went into the Metro store today so when he gets back I'll ask him if there's any news - not gonna lie, not hopeful.
I'm extremely surprised that none of the London stores have display models in; I think it's a bit of a poor show to be honest. If you can't actually go into a store and physically buy it, it's not been released.
Until today I wouldn't have agreed with you on that, but I've just visited the Birmingham UK store. Even though the Watch tables were crowded I was still asked if I would like to try one on there and then.
I would have thought they would have been more ridged with the try-on appointment system, but they are obviously still willing to give a walk-in customer as much time as they can. That's a good sign.
However, with the rMB she has messed up. Sorry but there are only a handful of stores in America with display models. It's almost like there customers in other countries don't matter, which is not a good message to send out. I'm sure the 'online orders only' system would be easier to get on board with if you could still go to the stores and try them out. It just seems poorly planned and dare I say it a little too arrogant.
I rang the metro centre this morning and they didn't have any demo models and don't expect them anytime soon. Hope your friend found out something more positive.
When they do come into stock, check Newcastle too. It's only a few miles further although parking wouldn't be free.
Just a botched launch, even Apple`s own staff don't know what`s going on, totally unprofessional.
If Apple didn't themselves make such a big deal of these things, less of us would care. They build all this hype, all for nothing. Equally as some other members have posted deliberately creating the impression of a shortage is a sales technique (although in my mind an underhanded one) which often results in customers "pulling the trigger" equally it would serves Apple well to move as many Broadwell Macbook`s with Skylake in the near future, which is a point worth considering...
Q-6
- No display models in the vast majority of stores
- No stock, and none coming soon to bricks & mortar stores
- No preorder advisment
- Instructing staff to push online sales, on a product you can't even try
- Extending global shipping dates 3 days - 6 weeks
- It`s a Mac, not an IOS device, vast majority of Apple`s customers have no interest
- New Mac`s have never brought long lines to the stores
If Apple didn't themselves make such a big deal of these things, less of us would care. They build all this hype, all for nothing. Equally as some other members have posted deliberately creating the impression of a shortage is a sales technique (although in my mind an underhanded one) which often results in customers "pulling the trigger" equally it would serves Apple well to move as many Broadwell Macbook`s with Skylake in the near future, which is a point worth considering...
Q-6
It's the same here in Melbourne/Australia. I called the official Apple stores and they told me that there's no sign that display models will come in soon.
Online delivery times slipped to 4-6 weeks meanwhile, which isn't really motivating to order something :-(
Online delivery times slipped to 4-6 weeks meanwhile, which isn't really motivating to order something :-(
I understand is busy with the launch of Watch but to announce a new product for a certain release date then not only you don't meet that date but you alienate your customers AND your employees by not even knowing when you will release it AND let alone not have any for display even in your flagship store is a big failure and something we haven't seen before by .
It's very easy to who to blame for this.
It's very easy to who to blame for this.
46 weeks in the UK, too.
The MacBook looks pretty anæmic on paper, and what will sell is the weight and size. Additionally there are 'tactile unknowns' ie Force Touch and the new keyboard. Unlike a spec-bumped iMac or MBP, it's not something you'd want to buy blind.
I feel sorry for the retail store staff who had to spend the day deflecting disappointed customers, seemingly without any guidance as to when the MacBook demo units would eventually arrive.
I went to Apple Store Regent Street today and same thing -- no display units at all.
I appreciate resources have gone into the Watch launch, especially as they require new display counters etc., but not having a single Macbook in store is a huge oversight.
A store employee told me they have to wait as long as "other online orders" to receive them. I queried whether he meant 4-6 weeks like the rest of us -- he looked around to see if nobody was listening and replied "yes".
Simply not good enough for Apple's highest grossing store in Europe...
I appreciate resources have gone into the Watch launch, especially as they require new display counters etc., but not having a single Macbook in store is a huge oversight.
A store employee told me they have to wait as long as "other online orders" to receive them. I queried whether he meant 4-6 weeks like the rest of us -- he looked around to see if nobody was listening and replied "yes".
Simply not good enough for Apple's highest grossing store in Europe...
There absolutely no parity, here in Shenzhen Southern China, all colours available on display, 4 weeks to in store stock according to the staff...
Q-6
This. It's a completely new product in a screen size I've never used before. Buying and hoping it'll all be fine really isn't my style.
I also feel kinda bad for phoning up the stores and pestering them. You'd think that Apple would give their employees something to tell their staff, even if it was 'we won't be getting any demo units for a few weeks'.
So are we looking at 4-6 weeks to even see a display model in the UK?
So much for April 10th launch!
So much for April 10th launch!
i can wait 4-6 weeks even though i don't want to but that's not the problem, the real problem is why no display units for your flagship stores?! why your employees don't know when they will be released?!
If this is not a retail disaster then i don't know what it's...
Yep, I agree. The shipping delay would have been acceptable if they had only had one or two machines in the store available to try out before you order.
Half the reason I buy Apple is because I know I can go see the machines in person before I order one.
As it is, this is a joke. Worst Apple launch ever?
It is without doubt one of the worst launches ever, IMO.
It's the fact they've failed to comment on it either, so far.
Surely they must expect that people are going to be annoyed at the fact that 'ships 10th April' is mis-informtion, as those who ordered straight away were facing a 3-4 week wait right off the bat. It's not even in build yet, let alone ship.
And if it is to do with supplier problems or whatever then Apple need to be coming out telling people this so we know exactly where we stand. I'd have a bit more respect for them then anyway.
The actual wait doesn't bother me. I ordered later (around an hour after site went up) and ordered gold, so my 5-6 weeks is what it is. But not being able to see one in store on a brand new product that Apple really should be clamouring to show people is absurd. Wonder what Alan Sugar would think to all this haha.
It's the fact they've failed to comment on it either, so far.
Surely they must expect that people are going to be annoyed at the fact that 'ships 10th April' is mis-informtion, as those who ordered straight away were facing a 3-4 week wait right off the bat. It's not even in build yet, let alone ship.
And if it is to do with supplier problems or whatever then Apple need to be coming out telling people this so we know exactly where we stand. I'd have a bit more respect for them then anyway.
The actual wait doesn't bother me. I ordered later (around an hour after site went up) and ordered gold, so my 5-6 weeks is what it is. But not being able to see one in store on a brand new product that Apple really should be clamouring to show people is absurd. Wonder what Alan Sugar would think to all this haha.
it's even ironic how this is probably the first Mac launch in years which is announced a month before the actual release date and yet we get this awful fiasco.
Even the iMac 5K was announced and launched in OCT even when ppl didn't expect it to...
Even the iMac 5K was announced and launched in OCT even when ppl didn't expect it to...
Well, it's clear that the factories haven't kept up with production, so Apple is way behind on their (intended) stock levels. I guess they expected the stores to have the rMB on April 10 when it was announced at the event.
I do agree it's a shambles though. Apple should have made sure the stores had them on display and they were available to order April 10, as planned, irrespective of whether you had to wait 3-4 weeks for delivery.
Rather than shipping a handful to US customers this week, they should have made those available to all their stores, IMHO.
Angela Ahrendts made a statement to reduce queues in Stores, if there are no products to purchase there at the Stores, then the queues will certainly dwindle.
https://www.macrumors.com/2015/04/07/angela-ahrendts-online-memo/
Maybe, this is the way she want to it go, make the Stores a "Product Display", and you order online.
https://www.macrumors.com/2015/04/07/angela-ahrendts-online-memo/
Maybe, this is the way she want to it go, make the Stores a "Product Display", and you order online.
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What a ridiculous problem for a company to have. 'Oh no - we have too many customers!'. Surely the solution to high demand is to have more stock available, not less.
Which would be great if the product was actually on display anywhere outside of a few locations in the US.
It's OK if they are facing productions issues, we understand this and we are used to it but their reaction to the whole thing is ridiculous!
In such scenarios, the least they can do is let their employees know what's going on and what to say to customers.
THIS IS LONDON FOR **** SAKE!!!!!!