No one can hear me on calls on my iPhone SE

Discussion in 'iPhone' started by zephyr2095, Jul 12, 2017.

  1. zephyr2095 macrumors newbie

    Joined:
    Oct 22, 2013
    #1
    I have an iPhone SE about 3 months old. For the past one week, I can hear people perfectly well on calls but people can't hear me. Siri works and FaceTime audio also works but my voice come really faint. People can hear me when I put the phone on the speaker and when I use my earphones. So, there's definitely nothing wrong with my network.

    I can't take my phone for servicing and I'd be great if anyone knows what could be an issue.

    Thanks in advance
    Manmeet
     
  2. noobinator macrumors 601

    Joined:
    Jun 19, 2009
    Location:
    Los Angeles, CA
    #2
    It's defective and most likely needs new hardware. If you can't take for service to get fixed then you might be out of luck. Restart, then restore if that doesn't work. If neither works then sorry for your loss.
     
  3. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #3
    Make sure you have a good backup before you go in case they replace your device.
     
  4. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #4
    Perhaps its intermittent issues with the microphone. Fortunately that's what warranties are for a replacement device.
     
  5. zephyr2095 thread starter macrumors newbie

    Joined:
    Oct 22, 2013
    #5
    Thanks for your reply everyone :)

    I've decided to take it to service because having a phone that doesn't work is really inconvenient.

    Also, I was wondering if they replace my device will I get a new device or a refurbished one? I don't want a refurbished device because I wouldn't know how old the refurbished device might have been.
     
  6. HarryWild macrumors 6502a

    HarryWild

    Joined:
    Oct 27, 2012
    #6
    It depends on how long you owned it for! I think the cut off is anything over a month time; you get a refurbished model!
     
  7. zephyr2095 thread starter macrumors newbie

    Joined:
    Oct 22, 2013
    #7
    I took my phone for service. Turns out there was some dust stuck in the mic. After cleaning it with a soft brush, it started working again.

    I live in a place where there isn't mush cell reception. I'm still able to make calls though. Anyway, I just feel there something wrong. If suddenly there are zero bars on my phone, then if I'm on a call it should drop. But I get a Call Failure error on my phone and instead of no service, I get nothing just some blank space instead of the bars.
    Is this normal behaviour?
     
  8. Reno Raines macrumors 6502a

    Joined:
    Jul 19, 2015
    #8

    It has been my experience they replace it with a white box refurbished model but they are usually like new with a warranty.
     

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