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Noooooo! Daughter dropped my new iPad!

S

Spinnetti

macrumors regular
Original poster
Apr 26, 2005
244
90
Kentucky
32gig, 4g... hit the nightstand right on the volume button, punching it in and rendering the machine useless as the volume image is on screen and volume at zero all the time.....

Thoughts? Apple gonna hose me or should I try to take the case apart and fix myself? (if I can get it apart safely, I can straighten the case)....
 
I feel your pain.

I don't have the expertise and would pay to get it fixed, you might manage it. i'm sure you will get good help here if you do want to try.
 
I'd say you should allow Apple to hose you. The iPad is very very very (repeat "very" another 1000 times) hard to take apart and put back together in one piece.
 
replace daughter.... hahahaha just kidding. Thats a tough one... I would say go to the apple store and tell them exactly what happened, I've read stories of people who drop their iPads by accident and sometimes they will swap them out of niceness hahah so might as well try your luck before doing anything else.

oh and next time buy a good protective case :D
 
Carry to the Apple store explain what happened excepting FULL responsibility. Be honest, humble and appreciative of ANY help that could be offered. You could very well luck up and get an exchange.;)
 
Spinnetti said:
32gig, 4g... hit the nightstand right on the volume button, punching it in and rendering the machine useless as the volume image is on screen and volume at zero all the time.....

Thoughts? Apple gonna hose me or should I try to take the case apart and fix myself? (if I can get it apart safely, I can straighten the case)....
Click to expand...
call up apple on the phone and get applecare+. can buy within 30 days of purchase
 
wrecks said:
Don't they inspect the device first before they can qualify it good for apple care?
Click to expand...

if you go in person. The rules say if you call that's not needed.

here are the rules ;)

At an Apple Retail Store (if AppleCare+ is purchased separately from iPad, a Genius Bar appointment, inspection of the iPad, and proof of purchase are required).
By calling 1-800-275-2273 (requires proof of purchase).
 
Sounds like someone got the belt.

----------
wrecks said:
Don't they inspect the device first before they can qualify it good for apple care?
Click to expand...

I called and got it on my 4S. Nearest Apple Store is like 100 miles away.
 
Spinnetti said:
32gig, 4g... hit the nightstand right on the volume button, punching it in and rendering the machine useless as the volume image is on screen and volume at zero all the time.....

Thoughts? Apple gonna hose me or should I try to take the case apart and fix myself? (if I can get it apart safely, I can straighten the case)....
Click to expand...

if you decide to diy, taking the casing off isnt hard, i think youd be able to at least unjam the volume easily, replacing the volume button all together is a little more tricky.


just look it up on youtube
 
Try hard reseting the iPad (hold down both power and home until the screen goes black) then turn it back on, that might get rid of the volume overlay frozen in the middle. If it works, then at least the iPad can be used, and volume can be controlled on-screen.
 
How old is your daughter? If she is young enough, bring her in to the Apple store with you and have her look cute for the guys at the genius bar - might help get a bit of pity. And no pervs, I don't mean like a hot teenage daughter, I meant a young kid looking sweet. Well, a hot teenage daughter might work too! :)
 
richpjr said:
How old is your daughter? If she is young enough, bring her in to the Apple store with you and have her look cute for the guys at the genius bar - might help get a bit of pity. And no pervs, I don't mean like a hot teenage daughter, I meant a young kid looking sweet. Well, a hot teenage daughter might work too! :)
Click to expand...

Lmao I love your explanation. Probably not a bad idea though :p
 
I have 2 kids (6 and 11) and NOBODY buy Daddy touches my iPad 3. I don't care if my sons begs or whines, its not happening.

I put my iPhone 4S in an Otterbox case when he wants to play Angry Birds.

I would do what the posters above have said: call and buy AppleCare+, wait a few days, and then go to the store. I would not try to fix it yourself.
 
Just take it to Apple and tell them what happened. My daughter spilt Dr Pepper in my MacBook Air and I took it in and told them what happened. They replace everything in the Air for free without AppleCare. If they won't then I would fix it myself, but I am technically inclined and take this kind of stuff as a challenge.
 
It's a risk to let young kids handle ipad. and accidents happen with adults too. but I wouldn't let a kid carry a $700 diamond ring outside, and I wouldn't let a young kid use the new iPad unless seated in a safe carpeted space. that's just me.
 
The same thing happened to my friend but what he did was jailbreak and removed the volume screen
 
gigaguy said:
It's a risk to let young kids handle ipad. and accidents happen with adults too. but I wouldn't let a kid carry a $700 diamond ring outside, and I wouldn't let a young kid use the new iPad unless seated in a safe carpeted space. that's just me.
Click to expand...

My 8 yr old daughter has my old iPad 2. Maybe you don't have kids, but ***** Happens. That is part of life and having kids.

He is looking for help, not asking whether his kids should or should not have used his iPad.
 
Last edited:
jeez, I didn't blame him, I agreed even adults have accidents. My ipad is worth over $700 is why I mentioned the ring.
with the first iPad, stories were around that some Apple stores were replacing some accidents. I know they did it for some of the all glass iPhone 4's too, wouldn't hurt to try. but as they sell so many now for 2 years I can see why they can't replace thousands of dropped ipads.
 
It's these stories that make me glad I went with an Otterbox Defender, even though I have Apple Care. I'm clumsy and paranoid, and the nearest Apple store is a few hours away. I would love to use my iPad naked, or with a minimalistic case, but I'd hate to mess it up and be without.
 
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