Next time buy your technology purchases with an AMEX card. 90 days accidental damage plus extra year warranty.
Next time buy your technology purchases with an AMEX card. 90 days accidental damage plus extra year warranty.
So, this will answer a bunch of the feedback....
I was actually more proud of my daughter calling me at work to own up than I was mad about our new toy getting broken. Being the generally honest guy that I am (yes, I still make mistakes, but I do own up to every traffic ticket etc.) I called Apple and told them exactly what happened. They said the repair bill would be $299 and I'd get a new one (refurb I presume). He OFFERED that I could still get applecare+ (not fraud) and then the repair would end up costing me $149 instead of $299. Given that we broke it and it was in no way Apples fault, that seemed reasonable, so I bought the Apple care. I would have loved to have them do for free given my many Apple purchases (currently 3 phones, 4 imacs, 1/2 dozen ipods, 2 ipads), but since is was our fault, I didn't try to get something for nothing... They can afford it a lot better than me, but its an ethics thing.....
As a former machinist/fabricator/engineer, i'm pretty handy, and while on the phone with with Apple and using various little tools I have, I was able to demangle the case to get the volume button working (no, I didn't open the case). Doesn't look good and I'll eventually turn it in for a new one, but for now we at least have a working machine that still looks fine unless you look at the volume button...
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BTW, for me there is no "technically" in honesty. You either are or your aren't. Its not the letter, its the spirit.... I totally owned up, and they gave me a fair deal. One good turn deserves another. Ocassionaly I get burned, but at least I know I did what's right....
32gig, 4g... hit the nightstand right on the volume button, punching it in and rendering the machine useless as the volume image is on screen and volume at zero all the time.....
Thoughts? Apple gonna hose me or should I try to take the case apart and fix myself? (if I can get it apart safely, I can straighten the case)....
Next time buy your technology purchases with an AMEX card. 90 days accidental damage plus extra year warranty.
My kids are responsible/careful.. could have happened to me too....
You can just order applecare online... not need to go in or get inpsections...
I would call Apple and buy applecare+, then go to the store to replace.
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Yes, we all know, you have an Amex.
Most people dont.
This is why our society is going to pot.
Just man up and pay for the repair. Jeeesh.
I had a MacBook that was over 4 years old and it stated doing crazy @@@@ I took it into my apple store -- this is a while back -- and they replaced virtually everything for free -- long past warranty and AC so it depends and they even gave me a 90 day warranty. It looked like new when i got it back and I sold it a couple of weeks later for $350.![]()
My kids are responsible/careful.. could have happened to me too....
You can just order applecare online... not need to go in or get inpsections...
32gig, 4g... hit the nightstand right on the volume button, punching it in and rendering the machine useless as the volume image is on screen and volume at zero all the time.....
Thoughts? Apple gonna hose me or should I try to take the case apart and fix myself? (if I can get it apart safely, I can straighten the case)....
My wife and I are expecting our first child this week, and I am quite excited. I am a gadget freak with a slight gadget OCD, so I am sure I will have plenty of anxiety when he (Lincoln) gets a little curious and wants to play with "daddy's toys". I've spent 10 years working in behavioral modification, so hopefully I can program him with a firm understanding of respect for others' property!
just out of curiosity, do you have any kind of case or protection on the iPad?
I didn't mean to insinuate that they're not responsible, but thanks for Applecare info: I just called them and purchased it.![]()