How bad of a crack is it? Apple replaced my mini with a crack in it because hairline fractures are "manufacturer defects.". Despite it clearly being my fault dropping it.
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Not getting AppleCare+
- Thread starter JawneeWin
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How bad of a crack is it? Apple replaced my mini with a crack in it because hairline fractures are "manufacturer defects.". Despite it clearly being my fault dropping it.
lol Sorry I meant that how do I link it to the iPhone? Just worried since bought it through ATT
With SquareTrade there is...up to the retail value of the phone. If you drop the phone twice, breaking the screen and damaging the metal casing, if fully repaired/replaced you will likely only end up two repairs through ST -- not four.
With AppleCare it's flat two...period. With ST -- it's technically "up to four" depending on claim amounts.
With AppleCare it's flat two...period. With ST -- it's technically "up to four" depending on claim amounts.
Well I bought my 6p through Sprint I received it on Friday. I activated it on Saturday with Sprint and then I called up AppleCare customer services and In 10 minutes I was 99 lighter and apple emailed my policy!
Super easy.
If you have a phone with a smashed screen that isn't turning on, as an example (and is without water damage), they are not obligated to do anything for you.
It's nice that you've had good experiences. I ran my iphone 4 through the wash launch night and they swapped it for $100 (at the time a swap was $200) because they felt sorry for me. But that's beside the point. I was just discussing the merits of AppleCare
As if proof were needed that past history is no indicator of future events...
https://forums.macrumors.com/threads/1786071/
https://forums.macrumors.com/threads/1786137/
https://forums.macrumors.com/threads/1786214/
https://forums.macrumors.com/threads/1786071/
https://forums.macrumors.com/threads/1786137/
https://forums.macrumors.com/threads/1786214/
The coolest part once you are setup you can google AppleCare lookup type in your ESN And it will pop up with the confirmation and the coverage end date!
If you have a phone with a smashed screen that isn't turning on, as an example (and is without water damage), they are not obligated to do anything for you.
It's nice that you've had good experiences. I ran my iphone 4 through the wash launch night and they swapped it for $100 (at the time a swap was $200) because they felt sorry for me. But that's beside the point. I was just discussing the merits of AppleCare
But isn't the great customer service factor pretty important when discussing the necessity of applecare? That definitely factors into the expected cost of owning on average, which is what you really need to be comparing when determining the merits.
Perhaps. Over the years I have read of Apple being more strict, especially with some in-store repairs taking place. I've had some pretty crap service, especially here in New England. So it is what it is.
Yep. I haven't been in a car accident in three years so perhaps I should cancel my car insurance. I didn't see a doctor last year so perhaps I should cancel my health insurance too.
It only takes one "accident" to make AppleCare worth it.
According to the person I spoke with on the phone when I bought AC+ a couple days ago, there are basically 3 options if you get a different phone within the 2 year AC+ period :
1) Transfer the remaining AC+ coverage to the new phone (presuming you get another iPhone)
2) Get a pro rated refund of the remaining amount (whether you get an iPhone or not)
3) Let the AC+ stay with the phone you bought it on (eg if you are giving to a family member or want to use it to try to sell for a higher price).
He said that 1 and 2 require you to call to make the request, otherwise 3 is the default.
Regardless whether you are using 1 or 2, you're basically talking $50/year plus $79 per incident(up to 2 replacements)
So for those talking about $179 vs $109 for a screen replacement, it is more like $129 likely for a brand new phone ($50 AC premium + $79 incident fee) vs $109 for an Apple-provided screen replacement (and possibly having to deal with other damage). So really you're talking about roughly $20 more for a new phone (and probably a lower overall cost under AC+ if you ruin it with a "water incident").
At the end of the day, it is insurance and Apple is going to make money on it. But you have to look at it from your point of view (whether you think it is worth it from a cost benefit standpoint, peace of mind standpoint, etc) and not worry about Apple's point of view (because as a whole they are making money on the deal).
If you think about it, Apple's cost on the phone (which I have no idea what it actually is) may not be much more than the AC+ premium, so even if they have to provide replacements to people, they may still come out ahead or at least be close to break even. But again, you're not Apple so you have to do what you think is in your best interest, which will be different for everyone.
The value of AppleCare is not measured in present value dollars. AppleCare is a wager that you hope to lose. The point is minimizing pain, dollars are secondary to an individual.
If you can drop $99 today without it making a meaningful difference to your bank account, then perhaps you should get it. If you can't then you shouldn't.
If you can drop $749 in a year's time without making a meaningful difference in your bank account then you probably shouldn't.
Put another way, chuck your spreadsheets and decide if definitely stubbing your toe today is worth the certainty that you won't break your arm in the next 24 months. Minimize pain.
Fwiw, I'm going to stub my toe.
If you can drop $99 today without it making a meaningful difference to your bank account, then perhaps you should get it. If you can't then you shouldn't.
If you can drop $749 in a year's time without making a meaningful difference in your bank account then you probably shouldn't.
Put another way, chuck your spreadsheets and decide if definitely stubbing your toe today is worth the certainty that you won't break your arm in the next 24 months. Minimize pain.
Fwiw, I'm going to stub my toe.