Notes option in Mac iCloud grayed out

Discussion in 'macOS Sierra (10.12)' started by garyzhan, Feb 7, 2017.

  1. garyzhan macrumors newbie

    Jun 25, 2013
    Basically I ran into the exact same issue as here:

    This happened after I updated my early 2015 13' MacBook Pro from El Capitan to Sierra. I tried to search the problem first but didn't have any luck so sorry if this has been posted before. Any help is much appreciated!

    Edit: For what it's worth, iCloud Drive and Reminders are also grayed out, with Keychain also grayed out but checked by default.
  2. Kissmyne macrumors 6502


    Apr 21, 2015
    Have you already logged out of iCloud completely, and logged back in?
  3. dianeoforegon macrumors 6502a


    Apr 26, 2011
    Notes requires you to have an Apple email address. If you have not setup an email address, you will need to create an email. Check Mail and it will ask if you want to add an iCloud email. Enter an option and it will check to see if it's available.

    You should have received a notice when you try to check notes and don't have an email setup.
  4. dsemf macrumors 6502

    Jul 26, 2014
    I don't think this is required if you have updated Notes to the new format that became available with El Capitan / IOS9. The old version did use email as the transport agent.

  5. bcave098 macrumors 6502a


    Sep 6, 2015
    Northern British Columbia
    Are there any profiles installed on the computer? Check System Preferences > Profiles.
  6. HeadWest macrumors newbie

    Jun 21, 2017
    I am having this exact same issue. Any luck figuring it out?
  7. dianeoforegon macrumors 6502a


    Apr 26, 2011
    I believe you have to have an Apple email setup in order to use Notes. In System Preferences > iCloud > Mail add an email address.
  8. Tony Pujals macrumors newbie

    Mar 2, 2007
    Are you using a MacBook provided by work? If so, it's very likely that you have an IT policy that is preventing you from using iCloud Notes (and Drive, Keychain, etc) syncing. Look under Preferences | Profiles for restrictions. See the following screenshots for what I'm talking about.

    notes2.png notes1.png
  9. Yaelism macrumors newbie

    Sep 16, 2012
    So basically it's only possible to lock a note if you use notes in icloud?
    What about if you only sync them to gmail?

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