O-Ring fell out

Discussion in 'Apple Watch' started by jav6454, Jan 5, 2017.

  1. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #1
    Hello people,

    Quick question. The digital crown started acting up on me (becoming stiff). I read online to pour luke-warm water and turn the crown to get rid of "gunk". Did that and the crown did in fact become smoother. Fast forward a few days later same issue and same fix (at this point I'm starting to become annoyed at this recurrence).

    After 4 or so water passess I was at work when I noticed a bit of rubber sticking out of the digital crown (space area between the watch and the crown head). I pulled on it and an entire O-ring came out. I looked it up on iFix it (given their teardowns) and this O-Ring is the one between the crown head and the watch.

    My question is: Is this normal? If not, has it happened to you?
     
  2. BarracksSi Suspended

    BarracksSi

    Joined:
    Jul 14, 2015
    #2
    Normal? No, but it happens.

    Happened to me? Nope.
     
  3. jav6454 thread starter macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #3
    Next question, should I get it replaced. As I understand from the design specs, it means that I can longer use the digital crown when the watch is under water or when water is being poured over it.
     
  4. Newtons Apple, Jan 5, 2017
    Last edited: Jan 6, 2017

    Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #4
    I would think it would compromise the water resistance and get it replaced before you give it another bath.

    I have read a few, very few, other posts that had this rubber gasket come out.
     
  5. Relentless Power macrumors Core

    Relentless Power

    Joined:
    Jul 12, 2016
    #5
    That's the first I've heard of this happening with the Apple Watch. I agree with Newtons Apple, I would not subject it to any water and have it replaced with a new seal. I'm not entirely sure what that would cost with Apple.
     
  6. db67fm macrumors regular

    db67fm

    Joined:
    Jul 5, 2010
    Location:
    Los Angeles, CA
    #6
  7. Relentless Power macrumors Core

    Relentless Power

    Joined:
    Jul 12, 2016
    #7
    Apple doesn't carry replacement watches at their Apple stores. Apple would either have to send out your Watch for repair (Which is most likely what they would do) or send a warranty device. If it's only replacing an O-ring seal, then the turnaround process should be rather quick for repair.
     
  8. OllyW Moderator

    OllyW

    Staff Member

    Joined:
    Oct 11, 2005
    Location:
    The Black Country, England
    #8

Share This Page