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O2 rejigs iPhone plans

m477h3w said:
That's what I want to do. I upgraded from the £35 plan in December as it wasn't enough, but now I want to go back. I'm sure they will do it, but my guess is it wont take effect until March 🙄
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I wouldn't mind downgrading too... What makes you think they would let us?
 
Best news of the year so far!

I'm constantly going over 200 texts, i've had to brainwash myself to send less, but now, 500 texts...

I feel lost!

Thank you 02! (perhaps about time...mutters)
 
Project said:
Hmm, i'm on the £45 plan. Can I downgrade?
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I want to do this but I have a sneaky feeling we won't be able to as their argument would be " you signed up to the plan so is your responsibility" or something along this lines, if anyone is sucessful in downgrading please please let me know.
 
You can downgrade: I just got off the phone to O2, and they agreed to change my tariff to £35 at my next billing date because I no longer need the £45 tariff. 🙂
 
Currently on the £45 a month tarriff but also have a 1000 text bolt on for extra £30, anyone think their let me downgrade to £35 and scrap the bolt on for the unlimited text one?
 
Digging in the Terms and Conditions

The following Paid for Bolt Ons can be added to your iPhone tariff for £7.50/month each, subject to the terms below:
Unlimited O2 to O2 calls;
Unlimited Weekend calls;
Unlimited landline calls;
200 extra anytime minutes;
Unlimited texts (not available for customers who purchase their iPhone from the Carphone Warehouse).
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Woo!

I hope to move to the £35 plan and then get an unlimited text bolt on.

£42 a month, 500 minutes, unlimited texts and unlimited data is pretty much perfect for me.
 
I recently upgraded from £45 to £55, at the time i spoke to the O2 billing department and they said that its totally fine to upgrade and downgrade as many times throughout the contract (well once a month 😉)

The reason for this is that the iPhone is not a subsidised phone. In other contracts, you would probably be able to uprade but not downgrade to stop people from signing onto expensive contracts and get phones for free and then switching to the cheapest contract available.

These iPhone O2 tariffs are extremely competitive. I used to pay £35 for Flext with T-Mobile and when i factor in the unlimited data and free Could WiFi, I think I'm gettin a fantastic deal 😀

And ye...who really cares about 3G? I used to get shoddy reception and slow speeds neway. My iPhone loads pages faster with GPRS than I ever could using 3G on my N80.

This news made my day, looks like O2 are gonna attract many more customers but not piss off their exisiting early adopters 😎
 
Very smart move, bring in 3G and i'll go look at one.

£259 though in a one off hit.. all my other phones have been free!
 
If they can convert that contract from 18 months to 12 I would only just start considering it.

Pretty obvious they are concerned about low iPhnoe sales and/or low activations.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU like Mac OS X; en) AppleWebKit/420.1 (KHTML, like Gecko) Version/3.0 Mobile/4A93 Safari/419.3)

good news. I know a few people who will buy one now. Well done o2
 
Want To Downgrade?

Just dial 2302 from your iPhone (it's free), and you can downgrade in time for February.

I just downgraded from £45 to £35 contract, took 2 minutes. The only thing the guy did say is it may take until March for the new tarriff to take effect. i.e. I may only have 200mins and 200txts for Feb, but this will change automatically by mid March at the latest 😀
 
This has just made the best purchase I made last year even better. With unlimited data that is a very decent package.

I can't begin to put into words how much I love my iphone. Its head and shoulders the best mobile I have owned.

O2 have done a a pretty good job in supporting the iphone in my book. I have never had any problems on the network front.
 
Im not sure, this is definatly a step in the right direction, and is a godsend for everyone who went with an iPhone but I don't feel its that competitive yet in what is a very competitive market!

For example, with my contract m on 3 mobile with a 1100 Direct text 18 month contract which includes 500 txts and 500 mins with 50 mins video call and ive added 3's "unlimited" mobile internet over 3G for £5 a month, and in total my contract costs me £22.50 a month!

Ok, my phone is no-where near as cool as the iPhone (its an N73 that i got a year ago) but it was free with the contract... If the cost of the iPhone was cut then maybe it would be worth it but at the moment its not for me, which is really annoying because I would love an iPhone damnit!!

EDIT: Actually, scratch my comments above, just had a quick browse round the big mobile providers and it seems that this is a very competitive price compared to what the others are offering (especialy considering the free internet browsing) unless you start messing around with cashback deals (which arent worth the hassle and dont work according to what ive read)

So kudos to O2!
 
robpow said:
And for those of us who aren't married to our phones it would have been nice to have a 'bolt-off' (how come they never offer that eh!?) where you could trade some of the new 600 minutes/500 texts back for a discount instead.... 😉
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Much better value now, if you are a normal to high phone user.

They could still do with a lower rate, something like £20 - £25 for 100 minutes & 100 texts & data. I would never use 600 minutes a month so I would just be paying for something that I'm never going to use.
 
Delighted Delighted Delighted Delighted!!!!!!

Been on the £35 a month plan from the very beginning (9th November whoo!!), and to be perfectly honest have never ever gone over my minutes or texts, been close but never over and thats just with normal use!! (I must be sad and lonely lol)

Whats brilliant about this now is that people can stop bitching at me saying aww you got the iPhone (making it sound like a disease) thats that really expensive phone with no texts or minutes. Can turn round and tell them got a heapload now and they can shove it up thier **** along with their crap phone!!!

Rant over, now let the texting and calling begin, just need to find someone now.... lol!!

Well in O2!!!!
 
m477h3w said:
Just dial 2302 from your iPhone (it's free), and you can downgrade in time for February.

I just downgraded from £45 to £35 contract, took 2 minutes. The only thing the guy did say is it may take until March for the new tarriff to take effect. i.e. I may only have 200mins and 200txts for Feb, but this will change automatically by mid March at the latest 😀
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Done.

Well done o2. Just restored my faith in customer service in the UK.
 
I'll downgrade to the £35 per month tariff and then add on the £7.50 Unlimited Text Bolt-on. It'll only save me £2.50 per month but I'll not have to worry about going over my text limit and facing a large bill.

I've filled out the tariff change request form online, maybe I'd be better phoning instead?
 
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