Digging this thread up from the grave, and reading over the last 4 pages . . . I have "lol'ed" many times at the
"OP is an idiot/troll/have his cake and eat it too" posts.
I am not unreasonable in demanding some simple logistics flexibility, if you believe I am, well, lets hope for both you and everyone involved you never work in boutique or high(er) end retail.
I talked with the guys at the Apple store about how this process of swapping keyboards is done . . . and from what I was told they take your shiny new MBP back into the back of the Apple store, stick it back on the shelf, and order a German one (Apple DOES keep these in stock State-side) and has it imaged with the English OS. The Genius talked to said it would be insane to disassemble a brand new computer down to the bones to replace the keyboard when they can just order one already put together as desired. The amount of time involved in that would be crazy. He said they used to do keyboard swaps before the unibody as it wasn't that big of a deal, now however they just order you a new computer. Only issue is when the US launches first, and then there is a delayed Euro launch. One cannot procure an alternative keyboard until supply is sufficient to supply both the target market (Germany & Austria) and enough to divert a few dozen to the states.
He also said he doesn't understand why Apple doesn't allow one to select it on the website or over the phone. He said the computer system allows the phone sales guys to order these computers, they just aren't allowed to.
So yes, those of you can cringe when someone criticizes Apple, grow up. No company is perfect, and demanding international flexibility in a smaller and smaller wouldn't isn't unreasonable, having my cake and eating it too, or whatever you would like to peg it as.
Moreover, take the money out of this . . . Apple telling the consumer the only way to get a computer with the keyboard of your choice is to book a plane ticket to (select your destination) and buy it this is absurd. If the German keyboard was illegal in the United States, fine I get it. If it had to be federalized or some crazy expensive process, fine. It is a simple logistics thing that for some reason Apple refuses to do. Personally, I think it is to take advantage of the exchange rate, but that's just me.
Oh, and lastly, to be honest, this mentality that "the only language one needs to know in Amerika is Engrish" so many of you on here exhibit is why most of the rest of the world looks at us as close-minded, ignorant, and shallow.