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jap1198

macrumors 6502
Original poster
Jun 11, 2009
310
18
Dallas, TX
The oleophobic has worn off and now my iPhone attracts fingerprints like crazy.
Can I go to the Apple Store to have the coating re-applied or to have the screen replaced or will I just have to deal?
 
You can try your luck at the apple store, you never know.

Since I wear glasses, I carry an extra cloth to clean my phone.
 
I find that even cheap Chinese aftermarket screen protectors work well to keep fingerprints away. :eek:
 
The manual itself states that the coating will wear over time. So I guess its not covered by the warranty. But there is nothing to loose by asking a Genius.
 
I don't think they will do anything. The only choice if you like the Oleo coating that much is to get a screen protector with a coating such as SGP.
 
I had this happen to my 3GS and since then I use Ghost Armor. Not just to protect against scratches but rather to keep the oleophobic coating intact.

Being a coating, it will off and I'd rather not deal with ensuing problems of a worn off coating.
 
I recommend using an anti-glare screen protector; not only protects the screen, but mostly alleviates any issues with fingerprints.
 
Wirelessly posted (iPhone 4 (32GB, JB): Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

rick98761 said:
This is the reason why I love finding a reason to do a warranty exchange after I've had the phone a while.

Same here. I usually find a reason to get a replacement every three to four months - always for legitimate reasons - but mainly for a new, oleophobic screen.
 
I recently had mine replaced for this reason. The genius continuously told me he couldn't see any issue. He actually took a cloth out of his pocket and wiped my screen off and was like "there, see? no fingerprints!".

I took him over to a display model, grimed up both screens and wiped the display model on my shift a couple of times and asked him to do the same with mine. When he saw the difference he gave me a replacement.
 
Wirelessly posted (iPhone 4 (32GB, JB): Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)



Same here. I usually find a reason to get a replacement every three to four months - always for legitimate reasons - but mainly for a new, oleophobic screen.

Thanks for keeping costs high for other customers.
 
Wirelessly posted (iPhone 4 (32GB, JB): Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

vincenz said:
Wirelessly posted (iPhone 4 (32GB, JB): Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)



Same here. I usually find a reason to get a replacement every three to four months - always for legitimate reasons - but mainly for a new, oleophobic screen.

Thanks for keeping costs high for other customers.

No, thank Apple for selling a product that only functions as advertised for two to three months.
 
Thanks for keeping costs high for other customers.

Incredibly stupid comment. The price of these phones will never go down.

They also have not gone up. Apple offers a service and people take advantage of it. It's the nature of the beast we call society.
 
Wirelessly posted (iPhone 4 (32GB, JB): Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)



No, thank Apple for selling a product that only functions as advertised for two to three months.

Your sense of entitlement is really up there isn't it? I wouldn't blame the phone as much as user error. My naked 4 is as good as day 1. Keep your hands clean more often? :rolleyes:
 
Wirelessly posted (iPhone 4 (32GB, JB): Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)



No, thank Apple for selling a product that only functions as advertised for two to three months.

wrong. as another user pointed out the manual states that the coating will wear off. learn to read.
 
Incredibly stupid comment. The price of these phones will never go down.

They also have not gone up. Apple offers a service and people take advantage of it. It's the nature of the beast we call society.

They are high because of people like mavis. I never said the prices will go down.

The key phrase is "take advantage." Laying the blame on "society" doesn't make it right. :rolleyes: I bet you're the type of person who wishes the government paid for rent/utilities in addition to food stamps.
 
Wirelessly posted (iPhone 4 (32GB, JB): Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

Battlefield Fan said:
Wirelessly posted (iPhone 4 (32GB, JB): Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)



No, thank Apple for selling a product that only functions as advertised for two to three months.

wrong. as another user pointed out the manual states that the coating will wear off. learn to read.

Right, because most people read the user manual before they purchase a product. :rolleyes:

But, instead of arguing about how ridiculous that line of reasoning is, allow me to simply rephrase my original comment. I wish Apple would make a phone that functions as well after two months of ownership as it does the first day. Since that is not yet the case, I feel I am entitled to regular exchanges, as long as the phone is under warranty.
 
They are high because of people like mavis. I never said the prices will go down.

The key phrase is "take advantage." Laying the blame on "society" doesn't make it right. :rolleyes: I bet you're the type of person who wishes the government paid for rent/utilities in addition to food stamps.

And what leads you to that assumption? I work for a living and enjoy what I do as well as the ability to buy things for myself and my wife as a reward. Can you say the same?

Apparently you are living in the dark when it comes to government funding for freeloaders. Ever hear of section 8 housing?
 
If you read the Apple warranty it explains that the olephobic screen is consumable and not covered under warranty. Sorry, you have to suffer like the rest of us. :rolleyes:
 
Seems so very wasteful to me that people exchange their products simply because the coating - which as shown as a wear item - has worn off. Even a bit more surprised that someone who appears to hail from Japan engages in this behavior - considering the culture there of recovering resources and minimizing waste.

If that coating is so important - have you thought to consider treating it better, purchasing a protective film / case or getting the coating reapplied?

I've got an IP4 nearly a year old - and the coating is still intact. However I also have a launch iPhone - and it was / is very usable without any coating whatsoever.

A quick search will show vendors who can re-coat, and DIY methods that appear to have worked well for many.

Then again, the people who feel entitled to more than others - are also the ones who will not make any personal effort, as they expect the lesser masses to do their bidding...
 
I had this happen to my 3GS and since then I use Ghost Armor. Not just to protect against scratches but rather to keep the oleophobic coating intact.

Being a coating, it will off and I'd rather not deal with ensuing problems of a worn off coating.
Hate to break it to you, but they remove the coating when they apply the Ghost Armor. ;)

It would not adhere properly if they left it there.
 
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