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I'm surprised bb made it rite. Walmart routinely does that but bb sucks. Hopefully they still go outta biz at earliest. We don't need em. Too much clutter and electronic junk

I'm not. In this case they basically sold a defective product, legally they better make it right. Especially since it is not a repairable defect since not even apple can remove that lock. There is no master key etc.

Okay yeah someone is going to say 'well they could probably go into the iCloud system and change the password and tell the person the idea and password' but that is a huge security and privacy no no if it is plausible that they have some way to know exactly which iCloud account is tied to a serial. So no. Not happening. Apple doesn't look to get sued for crap like that.
 
No they can't. Stop telling folks that. Only the person who signed into iCloud can turn it off.

So the correct answer is to go back to best buy, equestrian to speak to manager and politely demand they replace or return iPad. And that they make sure that all iPads etc are properly removed from such system before returning them.

I wonder if the original buyer of that iPad returned an iPad that was stolen to get his/her money back.

I exchanged my 32GB Mini for a 128GB Mini last Saturday. The guy at the Apple store didn't check the serial number, all he did was turn it on, saw it was at the setup screen as if it were a new iPad waiting to be setup and then he put it back in the box.

I also returned a MacBook Pro once at BestBuy and it too was restored as new. The guy at the counter gave up going through the setup process as you do with a new computer, put it in the box and told the girl to process my refund. Never checked the serial number because he lost his patience waiting for the setup process.

Easy to do if you do it right although my devices were stolen.
 
one of the last things it does is check back in with Apple. .

Slight correction. It's the first thing it does after you pick language, country and wifi.

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I don't believe this to be true. An apple store genius can't bypass activation lock. At least it has not happened yet.

They can't, they can't service or replace anything with the lock on either. Blocked in system with zero manager override. According to SO it is very very handy when local warranty void shops try to swap a customers phone cause they damaged it replacing glass etc. They can't turn it off cause they don't know info so they get nothing. SO says there is now a troubleshooting category for 'service not possible cause they can't turn off lock'. So they can say what issue was and why it wasn't fixed.

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I wonder if the original buyer of that iPad returned an iPad that was stolen to get his/her money back.

I exchanged my 32GB Mini for a 128GB Mini last Saturday. The guy at the Apple store didn't check the serial number,

Even if they checked it I doubt it would matter much. At least at an Apple store.

"Sir the serial on box and iPad don't match"

"Oh crap I must have grabbed the box from my wife's. I could go get it and come back."

"Not a huge deal we'll just mark off serial on box"

According to SO it happens all the time. They go in different boxes after testing cause refurbs by policy do so it really doesn't matter if it's the wrong box with the numbers blacked out. Doesn't even have to be same model really.

And it could have been stolen out of a car or house and the owner carries it around in the box. Or they set it up at the store before they left and turned on iCloud in the process.
 
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