Just bought an open box ipad mini retina from BB. The box was sealed. They had a special going on and I wanted to take advantage of the 15$ gift card offer. I just turned on the ipad now, and it the itunes account of whomever returned it is still active. I cannot turn off the find my phone app. I cannot reset the IPAD either. This was the last open box they had. Should I ask for a new one as a replacement or go to Apple? I had saved about 70$ from the original msrp. I would like to keep the price.