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It's the Phone!

I have a new found respect for AT&T.

This will go down, as one of the biggest PR disasters in history...

Sad day for Apple ...

I want a free "bumper" mailed to me in less then 30 days and an apology - or Apple will lose my business.
 
Too funny. I just duplicated the signal loss 'issue' on my 3GS, yet not once have I ever been affected by it over the past year.

Try it yourself, except hold it in your right hand with the lower right in your palm and your thumb on the upper right.

I wonder how come this is such a big 'issue' this time around?

Perhaps because this time it actually forces calls to drop. Slight difference between the 3GS dropping bars and maintaining calls and the 4 simply dropping all bars and all calls. I also enjoy how Macrumors is running point on this for Apple.
 
So you're saying that every single iPhone 4 is having this problem?

Because mine isn't either. I'm not denying that there is an issue that people are having, but as people have pointed out, there are those who are not experiencing issues.

Well, I'm saying that I've tested three myself and had another friend test his. Four out of four fail to load web pages over 3G (be sure wifi is off) when the antennas are properly shorted at the lower left. 4/4 on my end. I strongly doubt anyone PROPERLY executing this test will see a different result. Though some will think they're in the clear.
 
500x_medvedev_620.jpg


Hey guys. Hold it this way when you want to make phone calls.
 
People also have different sweat glands, different eye colors, different hair colors, etc..

Do you want us all to look alike too?

What the hell are you talking about? I merely pointed out that it was ridiculous that the poster I quoted was basically calling someone a liar because his phone didn't exhibit any of the signs of this issue. Mine doesn't either.
 
I wonder how come this is such a big 'issue' this time around?

Because this time you don't need to use a weird position to block the signal. The normal phone holding position does it. Most phones, you have to hold them in a weird fashion to cover or short the antennas.

iPhone 4 conveniently places the antenna right where people hold the phone, making it easy to cover up and short the antenna. Apple is working hard to make things easy on the users.
 
iPhone signal strength

I have a July 5th delivery, could bail if I wanted. I also wanted bumpers, and I mainly use the phone hands free in car any how... If it bugs you, don't buy it. All things equal, maybe antenna seam on top right would have been way smarter. Or a $2 integrated bumper/coating... On the other hand, what other phone can you sell for $300 when you upgrade two years later? I sold my minty fresh 3G for more than the upgrade cost of my 3GS....
 
Well, I'm saying that I've tested three myself and had another friend test his. Four out of four fail to load web pages over 3G (be sure wifi is off) when the antennas are properly shorted at the lower left. 4/4 on my end. I strongly doubt anyone PROPERLY executing this test will see a different result. Though some will think they're in the clear.

It's not a very hard test to execute. I stand by my statement that my phone hasn't shown any signs of the issue.
 
Some of you guys need to cool your jets. Spoiled rotten kids.

Apple and other companies are giving us the most amazing technology ever. I may have to avoid holding the phone in a certain way for optimal signal strength? BIG FRICKING DEAL! I'll happily do that for the privilege of getting to use an iPhone.

This technology is the stuff of my dreams. I've got a miniature phone/computer in my pocket? With usable internet? Camera/video? Face Time? Video editing!? WTF?! It's an amazing amount of power.

You jokers have no idea how hard it is to make a product like the iPhone.

Thank you Apple. Thank you to everyone around the world that helps to make all this technology possible.
 
People and mr jobs is missing the POINT!!! yes I agree cupping any phone will lose singnal to a point but when your actually touching BARE ANTENNA METAL its FAR FAR WORSE as most phones are plastic it needs to have a non conductive coating as a fix thats why bumpers are working there rubber!!!

I agree that having that gap so visible to bridge with some very conductive skin (if that is what is happening) wasn't a good idea. But people placing nickels over the gap to prove a point is a bit silly.

And you never had your father make you hold the rabbit ears on your old tv so he could get a better signal? Sometimes it actually can help ;):rolleyes:
 
I have tried this test on both my iphone4s and a friends. Positively repeatable.

First, make sure wifi is off.

Now, place the iPhone on a table or hold it without bridging the antennas.

Load a web page.

Now, hold the phone so your thumb bridges the left corner insulation strip.

Try to load a web page... Doesn't load.

Release hand from insulation strip.

Page loads.

Apple owes us all at least a stupid cover. Or this will get ugly.

NO, this is not AT&T's fault. In any way.

Wi-Fi off/3G service only

iPhone on table top without touching it - page loads reasonably fast.

iPhone on table top while bridging left corner, then both corners with hands - no difference in page load speed or signal strength.

As stated before, this might be due to certain individuals having inherently more conductivity interference than others.

I agree, Apple ought to provide covers to remedy this situation.
 
Well, I'm saying that I've tested three myself and had another friend test his. Four out of four fail to load web pages over 3G (be sure wifi is off) when the antennas are properly shorted at the lower left. 4/4 on my end. I strongly doubt anyone PROPERLY executing this test will see a different result. Though some will think they're in the clear.

I've reproduced it too. But, not until I tried. Meaning, I've been using the phone for 2 days now and don't have any issues. When I saw the posting this morning, I tried and reproduced. The rest of the day I just went about my business using the phone (all day...love this phone) and didn't have any issues.

So, I guess it's possible that's a "non-issue" for me :)
 
+1 I have an HTC Hero from Sprint for work and in the book it says to not place your hands over the bottom because that is where the antenna is located. If the dock port and speakers weren't on the bottom or taking up most of the space they could have put that joint where most people don't touch it.

Well I just read through the micro product information guide that came with the phone and while it covers RF hazards and identifies the location of the antenna, it does not tell you to keep your hand off of the area. It does tell you to keep the phone 15mm away from your body to keep your Rf exposure within spec.

So what we have here is the failure on Apples part to write a good manual, but the phone itself is wonderful :)
 
I'll happily do that for the privilege of getting to use an iPhone.

Pretty expensive privilege. I'd rather not have this half-assed "privilege" if it doesn't work as well as the previous version at the most basic feature. Especially if I have to fork out big bucks for it.

If they were giving them out for free i'd agree with you.
 
People and mr jobs is missing the POINT!!! yes I agree cupping any phone will lose singnal to a point but when your actually touching BARE ANTENNA METAL its FAR FAR WORSE as most phones are plastic it needs to have a non conductive coating as a fix thats why bumpers are working there rubber!!!

Thanks for the insightful explanation Mr. Wizard:)
 
Wi-Fi off/3G service only

iPhone on table top without touching it - page loads reasonably fast.

iPhone on table top while bridging left corner, then both corners with hands - no difference in page load speed or signal strength.

As stated before, this might be due to certain individuals having inherently more conductivity interference than others.

I agree, Apple ought to provide covers to remedy this situation.

Good point. My wife was not having success reproducing. But, I can.
 
Bars decreaseing

I just held my Palm Centro on Verizon Wireless and it also went from full bars to only 2 bars. So it happens to all phones on all networks.
 
You know what, I agree we should not have to put a bumper on it and it's kinda cheesy for Steve to say just hold it differently (it should be designed to be used as some one would tend to hold the iphone).

But... that being said, I like the phone enough I am willing to overlook it and it's not that hard to change my habits how to hold it (really I can only get it to reproduce if I grip tightly and have slightly clammy hands, it's more comfortable gripping it loosely anyways). It's one specific spot you have to hold (it would be different if it was the whole side so you had to try pretty hard to avoid touching it. Would make it unusable).

*AND* I have yet to see it totally lose connection, I just lose bars. Worse it goes to zero bars but still can load webpages.

So, so far I have not seen it actually have any affect on me other than making me worry about if coverage isn't as good if it will loose signal.
 
I have a July 5th delivery, could bail if I wanted. I also wanted bumpers, and I mainly use the phone hands free in car any how... If it bugs you, don't buy it. All things equal, maybe antenna seam on top right would have been way smarter. Or a $2 integrated bumper/coating... On the other hand, what other phone can you sell for $300 when you upgrade two years later? I sold my minty fresh 3G for more than the upgrade cost of my 3GS....

I love mine. If you use it in case (bumpers or whatever), don't grip in the left-corner way, and have decent ATT service where you are, I say get it. I show the problem to a bunch of people at my work and they are still getting theirs.
 
I think Steve is right when he says it's a "non-issue".
I have had same problems with previous gen iPhones and other phones.
Here's the deal...

New iPhone released.

Announced "New Antenna built into steel frame!"

Someone assumes it will affect signal strength.

Becomes public.

Turns out it does affect signal strength when you hold the phone a certain way.

People freak out.

Little do they know it's been under their noses the past 2 years.

Chances are, you have used your iPhone 3g or 3gs for years and never even noticed a problem with the antenna! I just find it ridiculous that you are only complaining and freaking out now that it has gone public. I think it's because of the fact you are conscious of it, not because of the phone itself.

If only this was completely true.

A slight loss of signal is one thing, but being in exactly the same environment & then experiencing dropped calls because of the way you hold the phone is something else entirely.

Yes I live in a strong signal area, adopted iphone since v.1, first time total loss of signal has occurred this easily
 
So glad to see some cooler heads on here now. How's about we all just use our phones and, if it turns out we can't, then we can all be upset eh? As it is I've found myself trying all sorts of ways to mess he signal up and, yes, I can do it, but the point is I'm trying to do it.

People are saying that older phones are not comparable but they are. The technology is pretty much the same in terms of RF and antennas. You just have to deal with this sort of thing sometimes. I agree SJ's first response was a bit high handed but it's also true.
 
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