As previously posted, I had an appointment at an Apple Store – the short version of my story is that my unit was replaced and this seems to have done the trick. The new iPhone is able to retain wireless connection on my home network.
As the genius swapped the units over and was testing the new one, he mentioned that he hadn’t been able to repeat the problems on the store’s open network (no surprises, there!) and although he appreciated the steps I had taken (see below), it might be a problem with my network at home. I inferred from that is that having a further replacement unit if this one acted up, wasn’t a given.
However, just after as he stopped talking, I noticed that he looked a little surprised – and then added that the new iPhone had clearly connected to the Store network a lot faster than the original phone.
…Will a swapped out one resolve this issue? am thinking of paying ANOTHER visit to the apple store. should I wait for Apple to introduce a software update? any advice is appreciated..
According to (at least) a couple of posters on the Apple support forums, they were told by Apple, that they’re unsure if this problem is a software or hardware problem. IIRC correctly, both had their phones swapped out and the problem was fixed – I’ve read a few other people reporting that this fixed the problem for them, but in one case, I’m sure they needed a second replacement (so the first one was no better).
From my own experience, from what the Genius was saying, it didn’t sound like he/they are sure if it is a hardware problem or not – but a replacement did fix the problem (keeps finger crossed) for me.
Guys it seems you are only posting one side of the issue.
Post what wifi Router your are running as well as much information about your wifi setup as possible. ie. Router make,model,firmware settings are you running all 802.11 or just N, both bands or just one? things like that…..
The main reason I hadn’t posted all those details is because I had tried so many variations, both hardware and setting. All other devices (including ones running iOS 6) were able remain on the wireless without problem (and the iPhone 4 was consistently faster according to the Speedtest.net app). (Incidentally, my upload speed was consistently ten times faster than the download one). The iPhone 5 was not fit for this particular purpose – that was the entire issue from my point of view! However, here’s a bit more info…
I have a Virgin Media Superhub and also an Airport Extreme (second generation, I think). I tried each one separately and with the latter as a bridge. Firmware for each unit was up to date.
I was largely trying 802.11n but did use all flavours. As mentioned previously, I downscaled security.
Whatever I tried, my connection lasted tended to last several minutes – switching WiFi off and on would 'fix' the problem for a few minutes, but on Friday evening, I managed to get a massive 30 minutes, but then wasn’t able to get any connection no matter what I did.
