Paragon NTFS for MAC Freezes

Discussion in 'Mac Apps and Mac App Store' started by KingEugo, May 28, 2019.

Tags:
  1. KingEugo, May 28, 2019
    Last edited: May 28, 2019

    KingEugo macrumors newbie

    Joined:
    May 14, 2019
    #1
    I just downloaded and bought a license for Paragon NTFS for Mac. But when I connect my Seagate 1TB drive, the app freezes and it doesn't show the drive in the Finder.

    Who know how to fix this? Support is too slow for a reply/fix, need it to work ASAP. THANKS

    #NewToMac
    Screen Shot 2019-05-29 at 2.04.17 PM.png
     
  2. Shirasaki macrumors G3

    Shirasaki

    Joined:
    May 16, 2015
    #2
    Have you tried to restart the system? Also, you may want to check if the driver is blocked by macOS. Before mounting the drive, check paragon setting to see if the driver is loaded. You can also choose to download the driver and reinstall again.
     
  3. KingEugo thread starter macrumors newbie

    Joined:
    May 14, 2019
    #3
    I already reinstalled the app, still freezes. The driver is "allowed" too. :(:(
     
  4. Shirasaki macrumors G3

    Shirasaki

    Joined:
    May 16, 2015
    #4
    I feel the driver is still blocked by the system somehow, otherwise it should load already. Are you using Mojave?
     
  5. KingEugo thread starter macrumors newbie

    Joined:
    May 14, 2019
    #5
    How do I know if it's still blocked? Yes, 10.14.5.
     
  6. Shirasaki macrumors G3

    Shirasaki

    Joined:
    May 16, 2015
    #6
    I have no idea. The best thing I can think about is Mojave blocks it because of SIP, because of compatibility issue or both.
    https://kb.paragon-software.com/article/4797
    Here is the troubleshooting guide from paragon. Go check it out.
     

Share This Page

5 May 28, 2019