People are too picky with apple products

[EngenZerO]

https://forums.macrumors.com/threads/606680/

That cant be normal...

As u can see the in circled picture in post 7 was a defect in the manufacturing process that causes the these etches beside the speaker holes. Further in the apple discussion forums a few people have noted a similar issue.

Yes I still own that same laptop with the scortched holes. It is a minor issue but I have lived with it seeing that I have perfect laptop in every other aspect, no crooked keys, dead pixels, whirring sounds, etc...

 

[heatmiser]

Apple's entire marketing scheme pushes the myth of Apple products being superior to (all) PC products. You can't be surprised when people expect the hardware to live up to that and are disappointed when it doesn't.

 

[clyde2801]

Maybe on the next pc v. mac commercial, the mac could have a huge pimple or a skin disease...

 

[Red-red]

People always seem to forgot OS X in threads like these.

Yes you pay a little more to get the machine, but you also get a OS that is streets ahead of the competition. That negates all the people saying premium prices, premium products. The fact is, your not paying for a premium product at all, if it makes you feel better to say you are then great but in reality you're paying a fraction more for a machine that is streets ahead of everything else from the build to the OS that runs on it.

Sure the quality control could be better, but Apple also swap these machine hassle free, they are not leaving you with a defective machine. So while it may be a pain for the minority. The majority are enjoying what imo is the best laptop you can buy at the minute.

 

[FinalCutJay]

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so say you had a $400 dell and a $2500 mbp with the exact same problem. Does that mean you would be ok with the $400 laptop defect but not the $2500 laptop? If the answer is yes... Doesn't that mean it doesn't bother you that much in the first place? I have a dead pixel, but there was no reason for me to replace the unit for 1 dead pixel I can barely notice ever.

If it's noticeable and affects the machine, get it replaced but if it's something found by using a microscope or putting your face up .001" from the machine, why get a new one?

I also don't understand complaining on this forum about a hardware or other defect since everyone is covered by apple for a year. Some people are funny.

In a sense yes i am saying if I spent $400 vs $2500 and it was a minor issue such as a flimsy battery cover or a slightly crooked key, I'd probably live with it vs going through all the trouble to replace it. Ever heard the term, "you get what you pay for?"

Mac's aren't just email machines for me. They are my bread and butter. So when I drop $2500 on a machine I'm looking for quality, longevity, and efficiency. I want the machine to deliver especially when I have people expecting work under tight deadlines.

I spend the excessive money because I expect top quality. In general I have been very happy with all my Mac related issues and how Apple resolved them.

 

[cg165]

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so say you had a $400 dell and a $2500 mbp with the exact same problem. Does that mean you would be ok with the $400 laptop defect but not the $2500 laptop? If the answer is yes... Doesn't that mean it doesn't bother you that much in the first place? I have a dead pixel, but there was no reason for me to replace the unit for 1 dead pixel I can barely notice ever.

If it's noticeable and affects the machine, get it replaced but if it's something found by using a microscope or putting your face up .001" from the machine, why get a new one?

I also don't understand complaining on this forum about a hardware or other defect since everyone is covered by apple for a year. Some people are funny.

In a sense yes i am saying if I spent $400 vs $2500 and it was a minor issue such as a flimsy battery cover or a slightly crooked key, I'd probably live with it vs going through all the trouble to replace it. Ever heard the term, "you get what you pay for?"

Mac's aren't just email machines for me. They are my bread and butter. So when I drop $2500 on a machine I'm looking for quality, longevity, and efficiency. I want the machine to deliver especially when I have people expecting work under tight deadlines.

I spend the excessive money because I expect top quality. In general I have been very happy with all my Mac related issues and how Apple resolved them.

I'm not saying you shouldn't expect those things. I'm simply saying that if it's something ridiculously trivial then don't worry about it. As long as the machine runs great, then it's doing what I want it to. I'm also saying if there's a problem why do people waste time coming here of all places for hardware issues or defects that are a problem when they should be going to apple in the first place.

 

[Yeahsayer]

So according to comments here, it’s like tomorrow I could go in an apple store, ask for a MacBook and pay $10 under the normal price by saying “man, let it go, that’s just $10 less in your till”. They will refuse because they expect from me to pay the $1299. And you know what? I expect from them the BRAND NEW FLAWLESS laptop that I’ve paid for. Not a “new” laptop that seems to be a refurbished one. Is it fair to pay the full price to get that when people who buy refurbished macbooks will get those who were sent back to apple because of design flaws for example?
Sorry, I will keep returning macbooks with scratches/slanted keys/bent lid/loose battery cover until I get a perfect one, or at least one with ONLY ONE defect like that, because the last three macbooks that apple sent me had at least two of these defects. I agree that one isolated design flaw is “acceptable”, but not all that together. And I don’t care if I increase the price of macbooks by doing that, the prices are already high.
Even the fisher price toys don’t have slanted keys.
Apple QC sucks, that’s all.
Except that, I think Apple is one of the greatest companies of the world and I felt in love with Mac OS X.
Sorry for my english, that’s not my mother tongue.

 

[Eddyisgreat]

I've never had a problem with any of my macs, but if I did recieve one that had a bent key or pretty much any defect it would be going back. A defect is just that. A deviation from what should have been. My product is not refurbished, but brand new out of the box. If the defect is not of my own doing, i'm not going to be held responsible for it.

Maybe this is because I come from a background of Academia and Intense musical studies. You cannot get an A (full blown not A-) with 99%(for some profs), and peers who understand music will remember the 1% of the mistake you made during your performance.

I don't expect perfection when I go to Wendy's or McDonalds. Well, really I don't expect much, because of the cost. But If I go to a five star resturaunt which commands a five star premium , I'm expecting a five star dish/presentation. What's wrong with that?

 

[lscangus]

speaking of quality, Dell's quality is not reli that bad, atleast they dun have crooked keys, dented case, weak hinges, loose battery covers.

The problem about apple is, their quality is not consistence, if every MBP has the same problem, then it will be a design defect and people will live with it, but when some people has this, some people has that, people start getting annoyed.

BTW, My MBP is beautifully made and design, but it is just the very small and silly mistakes which apple made reli annoys me, like the loud touch pad click, the defect spacebar key which i have. And today, one of my USB port is dead...

 

[MBPDiva]

you hear all the complaints:

my pixel is dead, my f6 key looks on a lean, my battery cover isnt perfect.

if it was a dell or something like that these issues are tolerated, and possibly not noticed because people dont go looking for them to the same extent.

I totally agree! I know my MBP is not perfect 'cause nothing is perfect! I'm not gonna go grab a magnifying glass and a slide rule to measure the thickness of the gap between the lid and the body or some such nonsense. Apple owners are spoiled.

 

[synth3tik]

I have to agree with the original poster.

I work at the Toyota plant in Ontario, Canada. Toyota is considered a top quality vehicle, but you should see some of the crap we ship just to get the car out the door.

So my point is, Macs do cost more than an average computer, but that doesn't mean it can't have problems. It's a man made machine that is venerable to our faults. I'm not saying you shouldn't return a defective product, but we need to use good judgment and think about the impact we might have just to return a computer with a small defect.

You thinks Macs are expensive? go buy a Toyota.

Well seeing as how apparently Toyota would let defective autos off the line just to get them out, I can safely say I will not buy a Toyota. There are ISO standards after all.

 

[trip1ex]

The OP is right. Too many folks are ******s and expect too much. And that only drives the prices up for the rest of us because the ***** crowd likes to return 20 Macs before finding their "perfect" one.

There's such thing as high standards and then there's obsessive compulsive and anal.

 

[NT1440]

While I agree some people can be alittle too picky, the one thing i deffinatly will not live with is dead pixels.

I dont care if theres a scuff on my aluminum or w/e but if that screen isnt perfect, thats it, its getting replaced.

 

[queshy]

Nothing wrong with demanding perfection. I'm not rich, and neither are most people. If apple is going to tout their computers as "the best notebooks in the world" etc etc then they force themselves to live up to their hype.

A crooked key? Yeah, I most likely wouldn't demand a replacement. Dead pixel? Definitely. Loose battery cover? Probably - all of my previous laptops have had flush battery covers so why should I downgrade?

 

[KyPosey]

So lets say you worked hard for the chance to buy a new car...you buy it and when you close the door it doesn't shut just right, or when you are driving down the road and turn the AC on...its not as cold as you would hope...would you not bitch?

I realize thats on a larger scale but for me, i worked hard to get this macbook, finally treat myself to something nice...if its not PERFECT im going to complain.

 

[MowingDevil]

So lets say you worked hard for the chance to buy a new car...you buy it and when you close the door it doesn't shut just right, or when you are driving down the road and turn the AC on...its not as cold as you would hope...would you not bitch?

I realize thats on a larger scale but for me, i worked hard to get this macbook, finally treat myself to something nice...if its not PERFECT im going to complain.

Bad example. Would you return your car because there is dust in the speaker holes in the dash? Would you return your car because the gas tank lid doesn't line up perfectly on both sides (yet it still opens and closes w/o problems)? Would you take a ruler & magnifying glass to your back window to see if those rear defrost lines are all PERFECTLY lined up and equal distance from both the top & bottom windshield boundaries?!?

Alot of people aren't talking about defects that prevent the lid from closing properly....or the computer not working properly. THAT would be understandable.

Oh and for all you people who say you'd want to return for one dead pixel, IF and I stress IF Apple goes for that then its them being generous. Its been stated on here before that all the computer companies use Grade 2 screens for these machines which means they may be free of dead pixels but they also could have up to 3-5 dead pixels. Its all within spec. If a company was to move to Grade 1 screens (100% guaranteed to be free of dead pixels) then it would add a ridiculous cost the price of the computer. Having up to 3 dead pixels is within spec of Apple, Dell and probably everyone else. Sad but true. I hate dead pixels myself but just keep in mind they don't owe it to you to replace it.

 

[swb1192]

Hmm I didn't notice the F6 button.

I think it's pretty cool actually

 

[HLdan]

The OP is right. Too many folks are ******s and expect too much. And that only drives the prices up for the rest of us because the ***** crowd likes to return 20 Macs before finding their "perfect" one.

There's such thing as high standards and then there's obsessive compulsive and anal.

+1. Totally agreed. That speaker grill gripe is plain ridiculous and anal retentive and the poster of those pics should be embarrassed for himself for taking the pictures.

The biggest problem with MR is that it creates the pickiness in the posters. If people didn't read these forums on the regular they would actually buy a Mac and probably ENJOY IT.

 

[EngenZerO]

+1. Totally agreed. That speaker grill gripe is plain ridiculous and anal retentive and the poster of those pics should be embarrassed for himself for taking the pictures.

The biggest problem with MR is that it creates the pickiness in the posters. If people didn't read these forums on the regular they would actually buy a Mac and probably ENJOY IT.

personally im not embarrassed for taking those pictures. i can and do as i please. further, i stated it bugged me and that was the extent and was curious if other individuals had a similar issue with etching on their speaker grills. i didnt post a rant or go nuts...

 

[HLdan]

personally im not embarrassed for taking those pictures. i can and do as i please. further, i stated it bugged me and that was the extent and was curious if other individuals had a similar issue with etching on their speaker grills. i didnt post a rant or go nuts...

You're right, you didn't rant but this thread is about being way too picky and that you were. You might as well looked underneath the keyboard and made sure Apple applied the right color thermal paste.

 

[EngenZerO]

You're right, you didn't rant but this thread is about being way too picky and that you were. You might as well looked underneath the keyboard and made sure Apple applied the right color thermal paste.

haha tru... no i do admit i am a very anal person when it comes to stuff like that. but i am not gonna run back an exchange my mbp for that.

edit... my gf also thinks im nuts when i do things like that... lol. she is actually shaking her head as i type this.

 

[NATO]

Well seeing as how apparently Toyota would let defective autos off the line just to get them out, I can safely say I will not buy a Toyota. There are ISO standards after all.

If you think all the other car manufacturers don't do the same thing then you're deluding yourself...

Back on topic, I am very picky about obvious flaws but even by my standards I think a significant number of people on this forum are snooker loopy with regard to the totally unnoticeable and inconsequential 'flaws' that they would have had to go out of their way to even find. Things like slanted keys, scrapes around the speakers holes, the lid being 1mm higher on one side than the other when closed etc etc, this all screams of being totally anally retentive.

The problem is that users on this forum find the most minor flaws and then jump onto the forum and start screaming from the rooftops about Apple's terrible QA and how these flaws are unacceptable etc. Then other people, who normally wouldn't look for, or even notice those flaws will go and look to see if they have the same flaws and then THEY join the screaming from the rooftops - it's a vicious circle.

I know from several people I know who have bought PC laptops - they take them out of the box, turn them on and it's only if something pretty obvious is noticed will they go and get a replacement (eg, screen faulty, keyboard key falls off, cracked casing etc). Point is, they don't go over it with a magnifying glass looking for the slightest defect.

Another thing to consider is that you're maybe more likely to have slight manufacturing issues because of the more advanced nature of the computer itself. For example, dell and other makers use cheap plastic enclosures - hard to go wrong there, but obviously it's cheap and nasty. Apple uses a new Aluminium unibody enclosure along with a different style of keyboard etc etc. My point is that when you're pushing ahead with newer and better ways of making a computer, it's easier for small defects to creep in, but the overall level of quality is higher than the otherwise tried and tested method.

You're buying mass produced items guys, there *will* be minor manufacturing defects. Apple doesn't say they make perfect machines, they claim to make superior machines compared to the competiton and I believe they succeed in doing so.

 

[lscangus]

Well seeing as how apparently Toyota would let defective autos off the line just to get them out, I can safely say I will not buy a Toyota. There are ISO standards after all.

ISO does not assuring standard at all.

 

[MowingDevil]

If you think all the other car manufacturers don't do the same thing then you're deluding yourself...

Back on topic, I am very picky about obvious flaws but even by my standards I think a significant number of people on this forum are snooker loopy with regard to the totally unnoticeable and inconsequential 'flaws' that they would have had to go out of their way to even find. Things like slanted keys, scrapes around the speakers holes, the lid being 1mm higher on one side than the other when closed etc etc, this all screams of being totally anally retentive.

The problem is that users on this forum find the most minor flaws and then jump onto the forum and start screaming from the rooftops about Apple's terrible QA and how these flaws are unacceptable etc. Then other people, who normally wouldn't look for, or even notice those flaws will go and look to see if they have the same flaws and then THEY join the screaming from the rooftops - it's a vicious circle.

I know from several people I know who have bought PC laptops - they take them out of the box, turn them on and it's only if something pretty obvious is noticed will they go and get a replacement (eg, screen faulty, keyboard key falls off, cracked casing etc). Point is, they don't go over it with a magnifying glass looking for the slightest defect.

Another thing to consider is that you're maybe more likely to have slight manufacturing issues because of the more advanced nature of the computer itself. For example, dell and other makers use cheap plastic enclosures - hard to go wrong there, but obviously it's cheap and nasty. Apple uses a new Aluminium unibody enclosure along with a different style of keyboard etc etc. My point is that when you're pushing ahead with newer and better ways of making a computer, it's easier for small defects to creep in, but the overall level of quality is higher than the otherwise tried and tested method.

You're buying mass produced items guys, there *will* be minor manufacturing defects. Apple doesn't say they make perfect machines, they claim to make superior machines compared to the competiton and I believe they succeed in doing so.

Your post is a breath of fresh air

 

[NATO]

Thank you The constant whining of late has been starting to bug me, it's time some people started being realistic.