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Performance reduced after EFI update on MacBook Pro Retina
- Thread starter jisongkun
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It`s not related to Mail, I leave it running and have never had the slowdown, just tested with a 12Gb 1080P MKV to M4V encode 3+ Ghz all the way, lets keep digging.
Been using my RMBP since I got it on launch day and not a single day went by without me resetting the SMC. the MBP always lags up (especially in bootcamp) and refuses to run on the dGPU until I reset the SMC. When I boot back to Mac, then boot back to windows, then it's back again.
Simply put, every time before I boot up bootcamp I have to reset SMC. Please fix this Apple
Simply put, every time before I boot up bootcamp I have to reset SMC. Please fix this Apple
This is what I also experienced when I bought my rMBP last year. Then I downgraded to 10.8.1 and no throttle anymore.
I've got a big question here: Does the latest 10.8.3 release fix this issue?
Oh, dear, this is not encouraging.
I caught this bug again. This time with totally unexpected behavior.
And by that, I mean my CPU wasn't downclocking, and my GPU wasn't downclocking. Nothing was out of whack. CPU-Z and GPU-Z both reported proper clocks.
That is... until a 3D game or AutoCAD was executed. I got 10fps in Need For Speed Hot Pursuit... with 1GHz GPU core clocks and 3.1GHz CPU clocks. Something seems obviously off.
So I reset SMC and got 45fps back again (that's roughly a 450% performance improvement for those wondering), but... still the same 1GHz GPU clock and 3.1GHz CPU clocks.
Before anyone says it might be software, nope. I was able to replicate this with the stock drivers and the 310.90 WHQL drivers.
And I know how to trigger it now: simply close the lid while the fan is blasting. Always throttles graphics performance afterward without fail, even if it doesn't throttle CPU or GPU performance individually.
I caught this bug again. This time with totally unexpected behavior.
And by that, I mean my CPU wasn't downclocking, and my GPU wasn't downclocking. Nothing was out of whack. CPU-Z and GPU-Z both reported proper clocks.
That is... until a 3D game or AutoCAD was executed. I got 10fps in Need For Speed Hot Pursuit... with 1GHz GPU core clocks and 3.1GHz CPU clocks. Something seems obviously off.
So I reset SMC and got 45fps back again (that's roughly a 450% performance improvement for those wondering), but... still the same 1GHz GPU clock and 3.1GHz CPU clocks.
Before anyone says it might be software, nope. I was able to replicate this with the stock drivers and the 310.90 WHQL drivers.
And I know how to trigger it now: simply close the lid while the fan is blasting. Always throttles graphics performance afterward without fail, even if it doesn't throttle CPU or GPU performance individually.
After reading through the 11 pages of rants and frustration, I too have become part of this issue. I'm not using bootcamp but this is also an extremely huge problem on my rMBP mid-2012 running on OS X Mountain Lion.
Running the 32-bit and 64-bit geekbench performances will give me scores of 5000 before an SMC reset. I reset my SMC once and it went up to a meager 8900. However, I remember my laptop producing results of 11000-11800 when I first purchased this laptop.
I do understand things get slower over time, but 6 months is not "over time". I expect my computer to still produce these geekbench scores. I'm not only talking about these numbers as a display of the device's performance issues; running different games/apps and using an external display makes the laptop look like a 2001 dell xps. The choppiness is unacceptable and I can't even use Photoshop CS6 at a desired speed. This $2400 device shouldn't make me compare it to a $700 device from 2001.
Please do something.
Note: I will try resetting my SMC about 5 times and see if my geekbench scores improve.
Running the 32-bit and 64-bit geekbench performances will give me scores of 5000 before an SMC reset. I reset my SMC once and it went up to a meager 8900. However, I remember my laptop producing results of 11000-11800 when I first purchased this laptop.
I do understand things get slower over time, but 6 months is not "over time". I expect my computer to still produce these geekbench scores. I'm not only talking about these numbers as a display of the device's performance issues; running different games/apps and using an external display makes the laptop look like a 2001 dell xps. The choppiness is unacceptable and I can't even use Photoshop CS6 at a desired speed. This $2400 device shouldn't make me compare it to a $700 device from 2001.
Please do something.
Note: I will try resetting my SMC about 5 times and see if my geekbench scores improve.
That's what's keeping me from buying a rMBP.
If we just knew tabt there would be a fix coming...
If we just knew tabt there would be a fix coming...
This is something related with switching graphics. About an week ago i forced only using GT650M and the whole week i didnt have any problems with the performance. Until last night ticked "automatic switching..." when he goes to sleep then the problem is back again
nope, its different case in bootcamp. bootcamp only allows using GTX650m and disable the on board(CPU) gpu. so there is no graphics switching under bootcamp.
Apologies if this has already been addressed in this thread, but I'm curious how easy it would be to avoid installing this update? Are there any downsides to not updating?
My rMBP (first Mac) arrives tomorrow and it'd be nice to avoid this issue until a new update is released
My rMBP (first Mac) arrives tomorrow and it'd be nice to avoid this issue until a new update is released
I may be able to say that I am one of the few where resetting the SMC multiple times does not do any good.
These are my results after a set of steps
1. Watched a video on chrome for 40-60 minutes.
2. Ran Geekbench (32bit/64bit) and benched at around 7500
3. I didn't feel tremendous performance issues, but I could tell the laptop was working hard, so I shut down and reset the SMC (ctrl option shift power).
4. Started the laptop again and ran geekbench right on startup: scored 8100.
5. Okay, maybe SMC did do something? Nope. I shut down again and reset the SMC. Same procedure. Ran geekbench: score 5300 (http://browser.primatelabs.com/geekbench2/1666385). Almost seems that the laptop is cycling through its crappy-levels and resetting the SMC has no effect (or a bad effect).
I've also reset the PRAM before all this as well as erase my hard disk and reinstall OS X ML.
These are my results after a set of steps
1. Watched a video on chrome for 40-60 minutes.
2. Ran Geekbench (32bit/64bit) and benched at around 7500
3. I didn't feel tremendous performance issues, but I could tell the laptop was working hard, so I shut down and reset the SMC (ctrl option shift power).
4. Started the laptop again and ran geekbench right on startup: scored 8100.
5. Okay, maybe SMC did do something? Nope. I shut down again and reset the SMC. Same procedure. Ran geekbench: score 5300 (http://browser.primatelabs.com/geekbench2/1666385). Almost seems that the laptop is cycling through its crappy-levels and resetting the SMC has no effect (or a bad effect).
I've also reset the PRAM before all this as well as erase my hard disk and reinstall OS X ML.
Does this affect all rMBPs?
If I just knew that it would be fixed, I would buy a rMBP in a heartbeat.
If I just knew that it would be fixed, I would buy a rMBP in a heartbeat.
Many people claim they don't have it. I never noticed it, until I noticed some stuttering on VLC player and youtube. Then noticed my game performance tanking.
Well the rMBP's are the only ones that haven't gotten an EFI update yet, so it might still be fixed.
Lately I haven't noticed the bug too much, but I've been running with the integrated gpu the past two weeks.
I have the same problem too.
This is a video that I did with the Thermal Throttling problem. Pay attention to the GPU, temperature and Mhz. Is this normal?:
http://www.youtube.com/watch?v=57xlC_C2N_U
This is a video that I did with the Thermal Throttling problem. Pay attention to the GPU, temperature and Mhz. Is this normal?:
http://www.youtube.com/watch?v=57xlC_C2N_U
actually fixed?!
Hey guys.
I think apple succeeded in fixing my Mbpr!?
Actually i called apple and talked with them about this problems that ive been having since aug-sep or something. They told me that they haven't heard about the efi/smc problems (i don't think apple checks forum or news about there products...).
Any way they asked me to go to my nearest apple supplier, they took in my computer and switched the motherboard/logicboard. And guess what? The efi/smc problems are gone! Now its been a month of daly work, gaming and sleep mode, i really have tried to make the "bug" reaper and none of the symptoms has shown yet. so i'm ha happy owner now.
So it really seems to be a hardware issue for some reason.
Any way I'll keep you guys updated if something changes.
cheers
Hey guys.
I think apple succeeded in fixing my Mbpr!?
Actually i called apple and talked with them about this problems that ive been having since aug-sep or something. They told me that they haven't heard about the efi/smc problems (i don't think apple checks forum or news about there products...).
Any way they asked me to go to my nearest apple supplier, they took in my computer and switched the motherboard/logicboard. And guess what? The efi/smc problems are gone! Now its been a month of daly work, gaming and sleep mode, i really have tried to make the "bug" reaper and none of the symptoms has shown yet. so i'm ha happy owner now.
So it really seems to be a hardware issue for some reason.
Any way I'll keep you guys updated if something changes.
cheers
Could you check to see which firmware your MB has now? You can do this by going to "about this mac">more info>system report>hardware> and looking at the boot ROM version
If it's anything other than MBP101.00EE.B02 then you probably have the older version.
I just tried to play Diablo 3 for the first time on my MB and got terrible performance. Did a SMC reset for the first time and it fixed it. Not only that but my overall system performance is much better now. This is rather disconcerting. I can live with games not running well without a SMC reset, but system performance is another issue all together.
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Hi this i my current version MBP101.00EE.B02. I dunno what version i had before the motherboard switch. But the computer is originally from the end of july and i have had a lot of issues with performance in both system and games as well, like super hot while low workload and super jaggy performance in games and resetting smc was the only thing working.
The service guy told me that they never heard of anyone with this issue before either and they sold a few hundred of the mbpr. but he said that the problems could originate from a defective gpu or bios. when i got it back I noticed that the graphical performance seem to be overall faster. Heavy games like BF3 flows smoother now, even at higher settings compare to before the motherboard switch after an smc reset.
hope this helps a little bit. =)
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The very fact that sent you for a MB changeout tells me:
1. They absolutely know about the issue.
2. This the only fix.
Anytime they say, "Gee we never heard of that" its either because you are not talking to a real technician or, they want minimize the severity.
If you have your ticket number or something referencing the service request would be great for you to post it.
Someone else can call with the same issue, reference your ticket and hopefully get the same finding.
1. They absolutely know about the issue.
2. This the only fix.
Anytime they say, "Gee we never heard of that" its either because you are not talking to a real technician or, they want minimize the severity.
If you have your ticket number or something referencing the service request would be great for you to post it.
Someone else can call with the same issue, reference your ticket and hopefully get the same finding.
hehe, that might be true the fact that i now a lot more about computers than that so called expert talked with over the phone.
Well the swedish phone support didn't know about it and said that i should talk with the guys at the local apple supplier which also is the local service place here. But it's not an apple store we have here just a supplier. i spoke first with the owner of the shop about the problem he said that he haven't heard of the issue and that none of the mbpr laptops he have sold has been on service for this problem just for the burned in screen. and then i got to speak with the tech guy that fixes the computers, and referred to this pages and all the news i found on the problem. He said it could be due defective bios or gpu chip. They took the computer in and said to test it, a few days later i got it back, and they had switched the logic board
yeah ill send you the numbers if i find the service paper but i think better half (my fiancé) have thrown it away. Other wise refer to this place and you'll find a lot of other news about the problem on google.
Hardware is a lot more likely than software to me, or Apple would have issued a "fix" by now, unless the number of affected systems is very low. I think getting case numbers and going back to Apple is the way ahead for many of you. I would just show them the obvious slowdown (in OSX) and ask them what are they going to do about it, likely same as some the Logic Board will be replaced.
Why hardware related, my own 2.3 Mid 2012 Base has no such issue as do many, yet all Retina`s from this period have the same firmware. If the issue was directly related to code an awful lot more machines would be affected and there would be an equally increased amount traffic across the web.
I would go as far to say if Apple don't "side load" something into 10.8.3 I personally wouldn't be holding out for a patch/fix other than face to face with Apple to get resolution.
Why hardware related, my own 2.3 Mid 2012 Base has no such issue as do many, yet all Retina`s from this period have the same firmware. If the issue was directly related to code an awful lot more machines would be affected and there would be an equally increased amount traffic across the web.
I would go as far to say if Apple don't "side load" something into 10.8.3 I personally wouldn't be holding out for a patch/fix other than face to face with Apple to get resolution.
hehe, that might be true the fact that i now a lot more about computers than that so called expert talked with over the phone.
Well the swedish phone support didn't know about it and said that i should talk with the guys at the local apple supplier which also is the local service place here. But it's not an apple store we have here just a supplier. i spoke first with the owner of the shop about the problem he said that he haven't heard of the issue and that none of the mbpr laptops he have sold has been on service for this problem just for the burned in screen. and then i got to speak with the tech guy that fixes the computers, and referred to this pages and all the news i found on the problem. He said it could be due defective bios or gpu chip. They took the computer in and said to test it, a few days later i got it back, and they had switched the logic board
yeah ill send you the numbers if i find the service paper but i think better half (my fiancé) have thrown it away. Other wise refer to this place and you'll find a lot of other news about the problem on google.
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