It's hard to say he isn't absolutely right. There are so many cheap junk Android phones, and carriers are getting all their money from moving people over to smartphones. They all try to convince average consumers coming from a feature phone that the flavor of the week free Android smartphone is the best way to go. If anything, an iPhone should be the way to go for these people. Android is great for a tweaker/power user that prefers that ecosystem, but for most people it's confusion and bad experience city. As an extreme power user that used to switch phones every few months, I still get frustrated anytime I use an Android phone with just how unintuitive the experience is.