Pillow App Issue After Restore

Discussion in 'Apple Watch' started by tromboneaholic, Oct 16, 2016.

  1. tromboneaholic, Oct 16, 2016
    Last edited: Oct 16, 2016

    tromboneaholic macrumors 68030

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #1
    I performed a password-encrypted iPhone backup to iTunes on my Mac and then erased all content and settings on the iPhone.

    When I restored the iPhone from the backup, all sleep analysis was missing from the Pillow app.

    The sleep data recorded by Pillow is in Health, but not in Pillow - even though the app has permission to read and write Health data.

    Has anyone else experienced something like this? It's just a few weeks of data, but it's super annoying to lose the analysis.

    Edit: re-paired Watch and restored backup.
     
  2. tromboneaholic thread starter macrumors 68030

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #2
    Update: since I have a backup of the iPhone, I went ahead and deleted the app. Reinstalled it, enabled iCloud and restored purchases (both within the app), but still no previous data...
     

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