Regarding to Australian consumer law a product must have a safety quality, that means has no defect. When its not achieve a safety quality with a hidden defect its a major problem and it’s f a consumer knew it before.. would not buy it. So this unsafe quality product gives me the right to complain. I just discovered the defect now. The law concerns me a resonable time it cold be anytime because its a manufacture defect. In Brazil is the same. Doesn’t matter the time of purchase if its a fabric defect.
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Planned obsolescence with Mackbook pro early 2011
- Thread starter carolparanhos
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In your opinion I should agree to all Apple policy of obsolescence.. and be in silence..to not get attention!! Come on!!!
A logic board last 4 years wit MBP 2011. Its absolutely wrong!!!! Not good for the planet.. imagine the trash with heavy metals, like lithium. Its unbelievable!!
I really want to know who thinks this warning is ok? For me its abusive, unacceptable. Unlawful.
You have used the device for eight years, by your own admission, which is more than an average or a reasonable lifespan for a device of this type. You got your money's worth. Yes, Apple was at fault for shipping a device with a manufacturing defect. But they have fulfilled their obligation by repairing this device not once but twice. What are you complaining about? There is no consumer law in the world that would take your side here.
I think it's ok. At this point you are molesting them with your unreasonable, unlawful requests. They are well within their right to ban you from their platform for disruptive behavior.
You have an 11 year old computer, windows laptops fail after 3 years. Suck it up and buy a new one instead of being a cheap ***.
How can Apple expect to sell the next model, if they make computers that last forever? Of course there is forced obsolescence. 100%. Not just computers - every product sold under a capitalist market has forced obsolescence. Just research pantihouse.
From what I can tell, you've had 1 or 2 free repairs, giving you a machine that is now 10 years old - but will die in the next couple years??
Try get 8-10 years out of a PC!! For a computer, even a Mac, 8 - 10 years is amazing. Assuming an average purchase price of say $2k, that's only $200/pa.
In this particular instance - and I'm not doing the research but people above indicated it's a known issue - sure, it seems there was a known problem that is going to reduce the computer's life. BUT -- 8 to 10 years? That's nothing to be sneezed at, even with a known problem!
Read any of my posts with regard to manufacture warranty, and consumer law, etc etc etc - I am ABSOLUTELY all for Apple being responsible for their products. 110%. When my eMac failed after 18 months due to bad capacitors, and Apple expected me to pay $900 to fix it - I was not happy. I spent 6 months telling every eMac Owner on the entirety of the internet to get on the phone to Apple, to make as many waves as possible, and in the end was even giving people Steve Jobs' email address (!), because in the end that was how I got a free repair.
BUT - that was for something that failed after 18 months. You had a free repair at 4 years from purchase - so that's good - Apple were acknowledging the problem. And another repair too?
If you're not happy, there's other options out there. Apple aren't really all that interested in Mac sales now anyways - it's just a blip in their income stream.
From what I can tell, you've had 1 or 2 free repairs, giving you a machine that is now 10 years old - but will die in the next couple years??
Try get 8-10 years out of a PC!! For a computer, even a Mac, 8 - 10 years is amazing. Assuming an average purchase price of say $2k, that's only $200/pa.
In this particular instance - and I'm not doing the research but people above indicated it's a known issue - sure, it seems there was a known problem that is going to reduce the computer's life. BUT -- 8 to 10 years? That's nothing to be sneezed at, even with a known problem!
Read any of my posts with regard to manufacture warranty, and consumer law, etc etc etc - I am ABSOLUTELY all for Apple being responsible for their products. 110%. When my eMac failed after 18 months due to bad capacitors, and Apple expected me to pay $900 to fix it - I was not happy. I spent 6 months telling every eMac Owner on the entirety of the internet to get on the phone to Apple, to make as many waves as possible, and in the end was even giving people Steve Jobs' email address (!), because in the end that was how I got a free repair.
BUT - that was for something that failed after 18 months. You had a free repair at 4 years from purchase - so that's good - Apple were acknowledging the problem. And another repair too?
If you're not happy, there's other options out there. Apple aren't really all that interested in Mac sales now anyways - it's just a blip in their income stream.
Apple has changed my logic board at once, so the MBP worked four years the it brokes again but at this time, the classiifie it obsolete so i paier go repair and for upgrade it with SSD an RAM. Apple should hive a informed by a written advice about the feilure logic board. They changed the board to he same defect one. They never told us about put the same part. it seamed that the were solving a defect, but they was just pushing forward. I was so pleased they changed my logic board out of warranty. I thought Apple was so careful about consumer satisfaction. And i was proud to choose the company for all my devices, even though they were so expensive, I thought it was the best choise. In Brazil most of Apple consumers has just an I phone, the products are so expensive here, Just a specific group of consumers that usually works with film production and design has other equipment like a MacBook, Ipad, apple pen, magic mouse…
The loose me and my administration im sure that is not good for them. Im a fashion teacher and i work with trends. Now my concept changed. I feel so bad. Its not the company I believed to be. My article in law is about “planned obsolescence: a new way of consuming” at post modernity society. It vould be called a risk society (Ulrich Beck) with huge consequences
Look.. it doesn’t matter the time of purchase if its a manufacture defect.in this case Apple manufacture has the duty to refound me with part of the value of MBP and i was hardly affected by this problem, which concerns as well, a idenization by the trouble they caused me.
I didn’t imagine i would find here so many soldiers.. you make me feel the robustic power of the company. The have a very effective defense.
No comments about my video troubles?? Its really a perfect defense. Ignores what is wrong with the equipment and defend the company with all your forces. Tring to cchange whst is resonanable to what is not acceptable.
Apple's message wasn't in any way abusive or harassing. If you feel as if that was the case it's not their fault. The message you got is the standard message everybody gets as a warning if they don't behave on the forums.
You realize in the United States car manufacturers are on!y legally to have available car parts for 10 years. Can't speak about other countries. I imagine for other appliances like computers, microwaves, hair blowers, etc. the time frame is much shorter.
That's simply not true. Warranty does not last forever. Feel free to look up the Australian warranty laws at the time of purchase but I doubt they are consumer friendly enough to change anything about your situation.
The put a resonable time that is something abstract it depends on the value of the product, in this case the life time of the logic board.. its not something just about time..
Consumer rights and guarantees
Consumers have the right to expect certain things when they buy a product or service. These rights are protected under consumer law and are known as consumer guarantees.
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