If you're battery cover is loose I say take it back. Apple's quality control seems to stink as I have had issues with three macbooks having warped lids, never had the battery cover problem, but it's the same idea. No, it doesn't effect the functionality of the product but for this kind of money it should be built well. Have you ever seen a windows based pc from any company have consistently bent lids and loose battery covers? I'm sure some do but it's not as widespread as this issue with apple. And not returning it b/c other wise its a great product just lets apple get away with selling products that are poor quality. Why fix it if people buy it? take it back an get a new one. Such a physical imperfection on a machine this expensive is hardly acceptable in my opinion.
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Please Post Here if your Aluminum Macbooks' Battery/HDD Cover is loose.
- Thread starter TheSandman2236
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I too had the battery cover issue and the slanted keys. My first computer's battery cover was so slanted that apple forced (yes, forced) me to take a new one with the hard drives swapped out so that they could send it in to "engineering" and use my computer as a case study I guess. The computer they replaced it with has the slanted function keys but all the ones at the store had them as well so I'm not going to bother to return it.
Oh, wow, THAT's what people are complaining about? I would rate that a non-issue and enjoy my laptop.
This is where the Mac Genius comes in. I've returned a faulty iBook (bent easily, though I was much more careful with the new one, *not* putting it into a computer bag) without any problem. Less than 30 minutes and I was out the door with a new one. Impressive.
I've even returned an iPod Shuffle that got washed -- ur, I mean, I don't know what happened -- without any complaint. I fessed up and everything.
The Apple stores make up for the shoddy quality, which is still starting to concern me. But if you're not near a store, well... Dell?
How is that a non-issue? I've never seen a laptop do that before. It's most definitely an issue on a $1600 "premium" laptop.
Not sure where you guys are, but in the UK they have to replace it if faulty within the first 14 days, Its the Law!
I thought I didn't have the slanted keys problem, but I just now noticed that the function keys are slanted a bit. The left side of each key is lower than the right.
It's barely noticeable, and I surely won't return my MacBook just for this. However, it does show how crappy Apple's quality control has gotten lately. For such an expensive product as compared to Windows machines, one would think they would excel at such basic quality controls.
It's barely noticeable, and I surely won't return my MacBook just for this. However, it does show how crappy Apple's quality control has gotten lately. For such an expensive product as compared to Windows machines, one would think they would excel at such basic quality controls.
Has anyone had any success getting the stores to replace them? I took mine off of my Macbook Pro and now mine slides around too. It's just annoying and I'm concerned that it'll allow dust and dirt to get in. My store isn't exactly the easiest to work with when it comes to problems. (They have been useless with getting my MB Air to run. I have nothing running except the Apple keynote and after 20 min it'll grind to a stop. They just say that the Air isn't made to handle it and it works within spec.) Anyway, I'm just wondering if I should even try. If others are successful, I may just do it. Oh yeah, and I've got the slanted function keys too but I've been ignoring that but I figure if I keep having issues I'll try and get a replacement.
Mine is also slightly loose. To those of you saying to just live with it, F U!
I did not just drop $2700 on this machine to have something like that crap go wrong with it in the first week.
Also, my 2.8 ghz MBP burns battery like crazy!!!!!!
I got down to 60% after running a video on fox on demand for 45 minutes and leaving it asleep in my backpack for an hour and a half.
It was running on better battery life too.
I don't know if that would be a valid complaint or not, but I'm going to call or go to an Apple Store and see whats up.
I'm gonna be pissed though if I have to wait another 6 days for them to ship one from China again though.
Apple makes 1.18 billion dollars in a quarter ... they got plenty of spare money to remedy these poor quality machines ... if not, they don't deserve our business. I'll get a frickin PC and turn it into a Hackintosh just like my desktop!
I did not just drop $2700 on this machine to have something like that crap go wrong with it in the first week.
Also, my 2.8 ghz MBP burns battery like crazy!!!!!!
I got down to 60% after running a video on fox on demand for 45 minutes and leaving it asleep in my backpack for an hour and a half.
It was running on better battery life too.
I don't know if that would be a valid complaint or not, but I'm going to call or go to an Apple Store and see whats up.
I'm gonna be pissed though if I have to wait another 6 days for them to ship one from China again though.
Apple makes 1.18 billion dollars in a quarter ... they got plenty of spare money to remedy these poor quality machines ... if not, they don't deserve our business. I'll get a frickin PC and turn it into a Hackintosh just like my desktop!
I swapped my MB for a MBP and the only thing I could find wrong was a slightly loose access cover. I did two things to fix it.
1. Loosened the four small screws (hidden under the access panel) on the main panel and pressed down (lightly) on the center of the panel. This forced the main panel to move slightly towards the front of the machine. I tightened the screws while pressing down.
2. I slightly bent the tabs on the access panel that slide into the front lip of the machine. This firms up the front of the panel so it doesn't move around, and it forces the panel rearward which makes it mate up with the rear panel.
Now my access panel fits just as nicely as my former MB. No gap and no movement.
1. Loosened the four small screws (hidden under the access panel) on the main panel and pressed down (lightly) on the center of the panel. This forced the main panel to move slightly towards the front of the machine. I tightened the screws while pressing down.
2. I slightly bent the tabs on the access panel that slide into the front lip of the machine. This firms up the front of the panel so it doesn't move around, and it forces the panel rearward which makes it mate up with the rear panel.
Now my access panel fits just as nicely as my former MB. No gap and no movement.
Can u please do a better instruction how to do this, I don't really get it
//Everlast
This is such an easy fix, I'm surprised people haven't figured it out yet. You just slightly bend the tabs so that the gap is smaller. The tabs I'm talking about are the ones that connect to the front part of the laptop frame. That's what I did to mine and now it's perfectly fine...it doesn't move at all.
Attachments
Bend those circled areas towards the floor. (Down) Just put some even light pressure. You prob. won't physically see them move.
I m really happy that this problem is getting easily fixed....
try bend the plastic on a Vaio-HP....
try bend the plastic on a Vaio-HP....
No go on replacement or fix
Well, I since I have an issue with my function keys being noticeably slanted (I was going to live with it) and now since my battery cover slides, I thought I'd take it in. Well the genius played with the keys and said they're not level but "good enough" and as for the sliding battery cover all the models do it so it's not a design issue. I asked if the gap would allow moisture or dust to get in and harm the computer and he said no. He wouldn't replace it. I was kind of shocked that they wouldn't take it more seriously but he said it was all cosmetic and that the machine still functions.
Well, I since I have an issue with my function keys being noticeably slanted (I was going to live with it) and now since my battery cover slides, I thought I'd take it in. Well the genius played with the keys and said they're not level but "good enough" and as for the sliding battery cover all the models do it so it's not a design issue. I asked if the gap would allow moisture or dust to get in and harm the computer and he said no. He wouldn't replace it. I was kind of shocked that they wouldn't take it more seriously but he said it was all cosmetic and that the machine still functions.
i have that very same problem, and the slanty keys,
bought mine from a reseller (comet in the uk)
they half gave me the run around because i said it had a fault,
in the end i just told them i didnt want it (under the 14 day no questions asked return policy)
now i'm getting a replacement delivery sorted , will probably be monday now before i hear back from them,
so hope the next one doesnt do it, its really annoying!!
am i being fickle?
I have not seen the slanted F Keys problem yet, can anyone post picture?
Also, my cover is slightly loose (id say ~.1mm) does not go up and down when I lift my GlassBook, neither does the metal click when I move it. But if I run my fingers through it the cover moves specially on the left side which moves ~.2mm.
Also, my cover is slightly loose (id say ~.1mm) does not go up and down when I lift my GlassBook, neither does the metal click when I move it. But if I run my fingers through it the cover moves specially on the left side which moves ~.2mm.
I had the same issue as stated with the battery cover.
Took it to an apple store earlier and got a full refund. I'm stuck with what to do now..I love the design/features/capability of the macbook but I don't want to be everlasting taking it back to the store.
I was given the option to swap it over, change model or get the refund.
I'm tempted to wait for the Air to come out next month, or just go and get another 2.4!! - It's only for Uni work (MS Office mainly)
I'm stuck!
NB - It's not something anyone should have to put up with when paying £1,000 for a computer, the gap in mine was large enough not only to cause a nuisance with clicking, but also dust/dirt and moisture can quite easily get in to the battery/hard drive compartment..causing much more serious problems.
Took it to an apple store earlier and got a full refund. I'm stuck with what to do now..I love the design/features/capability of the macbook but I don't want to be everlasting taking it back to the store.
I was given the option to swap it over, change model or get the refund.
I'm tempted to wait for the Air to come out next month, or just go and get another 2.4!! - It's only for Uni work (MS Office mainly)
I'm stuck!
NB - It's not something anyone should have to put up with when paying £1,000 for a computer, the gap in mine was large enough not only to cause a nuisance with clicking, but also dust/dirt and moisture can quite easily get in to the battery/hard drive compartment..causing much more serious problems.