What changed at Apple is the way they are trying to convince you about the quality of their products. When Steve Jobs was presenting a new product, he was really convinced that it's the best product Apple was able to produce and deliver to their customers. And it was really true. He knew it could be better with more advanced technology, but he also knew that they tried every single thing to make it great. The nice thing about that is the fact that even though the products had some flaws like that iPhone 4 antena, you knew there was SJ and that he didn't want to disappoint his customers. And if they failed, they tried harder. They didn't talk about it much, but when he was doing the keynote, you instantly knew that he is aware of their mistakes.
And that's the reason why I was able to forgive Apple when that f***ing Nvidia 8800GTS in my 2008 24" iMac failed and all the money I saved was gone (I was like 18 years old) and I was not able to pay like $1000 dollars for the repair (it happened 3 months after warranty expiration).
When Tim is on stage, you know that meanwhile he was curating the creation of new products, he was also solving some global problems, making sure everybody is happy and smiling. But what he is doing is trying to convice me that a flawed product is ok. Apple has not changed in the way they are acting about the product issues publicly. What changed is how they deal with them inside the company.
And that's the reason why I was able to forgive Apple when that f***ing Nvidia 8800GTS in my 2008 24" iMac failed and all the money I saved was gone (I was like 18 years old) and I was not able to pay like $1000 dollars for the repair (it happened 3 months after warranty expiration).
When Tim is on stage, you know that meanwhile he was curating the creation of new products, he was also solving some global problems, making sure everybody is happy and smiling. But what he is doing is trying to convice me that a flawed product is ok. Apple has not changed in the way they are acting about the product issues publicly. What changed is how they deal with them inside the company.
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